Associate Director of Financial Aid, Advising and Eligibility

University of Michigan
Ann Arbor, Michigan
$90,000 - $110,000
Posted Date
Jun 27, 2022

View more

Position Type
Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Academic Advising & Academic Support Services, Financial Aid
Employment Level
Employment Type
Full Time

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. To be considered for this position, all interested applicants must apply on the University of Michigan Careers website, Job Opening ID 219231.


The Associate Director of Financial Aid leads and manages activities of the Advising and Eligibility unit to provide high quality, direct and indirect services to our students, parents and families; including direct supervision and all personnel decisions for staff in these areas.  Coordinates activities with all Schools and Colleges to ensure needs are anticipated and met.

The University of Michigan is a premier public research university enrolling 50,000 students including 32,000 undergraduates, with a strong commitment to diversity, equity, inclusion and affordability. U-M is in demand and for fall 2021 received nearly 85,000 applications from first-year and transfer students from Michigan, the nation, and the world.

The Office of Enrollment Management division provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, records management and student financial support functions for the university. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices


Provides leadership to the Advising and Eligibility (A&E) unit to develop and maintain high quality services for all clients that are consistent with the mission of the department, Office of Enrollment Management and the University.

Implements performance management system process and completes annual evaluations for all Assistant Director staff reporting to this position. Administers hiring processes and appropriately resolves employee performance and conduct issues in collaboration with the Office of Enrollment Management Human Resources team.

Advises students, parents and others on financial aid policies and procedures; assists students in making responsible financial decisions.

Represents department at professional conferences, workshops and symposiums as appropriate and participates in professional development activities. Encourages and supports staff in opportunities.

Assists Senior Associate Director and/or Executive Director as needed and performs other related duties as assigned.

Supervision Exercised:

Supervise, evaluate and make salary increase and/or promotional recommendations to the Executive Director or Senior Associate Director for the A&E and Student Employment units with assistance from Assistant Directors.

Supervision Received:

Supervision is received as needed from the Executive Director and Senior Associate Director.

Required Qualifications

Bachelor’s degree in a related field.

Five years of progressively responsible experience in financial aid in a post-secondary, accredited institution with thorough understanding of the structure and philosophy of student financial aid programs.

Knowledge and understanding of best practices in financial aid management and understanding of financial aid regulations; including the administration of federal, state and campus funds.

At least three years of management/supervisory experience is required.

Excellent interpersonal, written and verbal communication skills.

Demonstrated commitment to diversity and equal opportunity.

Desired Qualifications

Master’s degree in a related field.

Demonstrated experience of positive and proactive approaches in identifying problems, creating innovative solutions, managing projects, leading teams through collaboration, and implementing efficiencies and effectiveness using technology.

Additional Information

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Generous time off


A retirement plan that provides two-for-one matching contributions


Many choices for comprehensive health insurance


Life insurance


Long-term disability coverage


Flexible spending accounts for healthcare and dependent care


Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.

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