PT Services Receptionist
University Health Services
Office Specialist 1
Appointment Type and Duration:
$15.59 - $20.62
Review of Applications Begins
July 15, 2022; open until filled
Special Instructions to Applicants
To ensure consideration, please upload the following with your
- Current resume which includes dates of employment.
Applicants will also be asked to submit the name and contact
information for three professional references, one of which must be
current or most recent supervisor (if not currently employed).
Candidate will be notified prior to references being
Any application missing the above documents/information may be
University Health Services (UHS) is a unit within the Division of
Student Services and Enrollment Management and is a nationally
accredited (AAAHC) outpatient clinic providing primary care to
students at the University of Oregon. All staff are required to
uphold the values of the UHS.
This position works in support of the University Health Services
mission and vision and is consistent with UO policy. Some aspects
of this position may be completed in collaboration with other
As PT Services Receptionist, this position functions as the initial
contact between Physical Therapy Services personnel and patients.
As such, it is imperative that this individual be able to handle a
busy environment with frequent interruptions with calm
professionalism and a welcoming demeanor.
Primary duties include front office tasks such as answering phones,
handling general inquiries, checking insurance benefits, scheduling
patients, handling patient charts (preparation and filing), faxing
documents, gathering external clinician data (NPI numbers, ICD-10
codes, outside records, etc.), and maintaining effective
communication between the front office area and the clinical
This individual must be able to independently screen patients to
determine the urgency of their appointment(s). Additionally, this
individual must be able to independently manage multiple provider
schedules to ensure maximal efficiency on a day-to-day basis.
- Completion of courses or training in Office Technology;
- One year of general clerical experience which included typing,
word processing, or other generation of documents; OR
- An equivalent combination of training and experience.
- Ability to handle a busy environment with a calm, professional,
and welcoming demeanor.
- Highly organized and able to track multiple tasks
- Excellent communication and customer service skills to interact
effectively with patients and staff.
- Strong organizational skills.
- Demonstrated experience with and/or commitment to working
effectively with individuals from diverse backgrounds, in support
of an inclusive and welcoming environment.
- Three years' experience working in a high-volume medical
- Experience working in a physical therapy department, including
- Experience with health insurance tasks such as insurance
- Experience working with non-English speaking
- Experience completing insurance eligibility checks and
FLSA Exempt: No
All offers of employment are contingent upon successful
completion of a background inquiry.
This is a classified position represented by the SEIU Local 503,
Oregon Public Employees Union.
University of Oregon students and employees are required to be
fully vaccinated against COVID-19. For additional information see:
The University of Oregon is proud to offer a robust benefits
package to eligible employees, including health insurance,
retirement plans, and paid time off. For more information about
benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative
action institution committed to cultural diversity and compliance
with the ADA. The University encourages all qualified individuals
to apply, and does not discriminate on the basis of any protected
status, including veteran and disability status. The University is
committed to providing reasonable accommodations to applicants and
employees with disabilities. To request an accommodation in
connection with the application process, please contact us at
email@example.com or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex,
national or ethnic origin, age, religion, marital status,
disability, veteran status, sexual orientation, gender identity,
and gender expression in all programs, activities and employment
practices as required by Title IX, other applicable laws, and
policies. Retaliation is prohibited by UO policy. Questions may be
referred to the Title IX Coordinator, Office of Civil Rights
Compliance, or to the Office for Civil Rights. Contact information,
related policies, and complaint procedures are listed on the
In compliance with federal law, the University of Oregon prepares
an annual report on campus security and fire safety programs and
services. The Annual Campus Security and Fire Safety Report is
available online at
To apply, visit https://careers.uoregon.edu/en-us/job/529725/pt-services-receptionist