Administrative Assistant III

Title: Administrative Assistant III

Anticipated Closing Date: September 26, 2021

Number of Positions: 1

Position #: 600940

Type of Appointment: Full-Time

FLSA Status: Non-Exempt

Department: Academic Affairs/ Pellissippi Academic Center for Excellence ( PACE)

Required Documents Needed to Upload at Time of Application:

· Resume

· Certificate in Education, Human Resources Development, Business, Management or a related discipline

· Three professional references (See below)

Reference check requirements:

· Non-supervisory roles: three (3) current or former supervisors

· Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references

About Pellissippi Academic Center for Excellence ( PACE):

PACE is a one-stop-shop for professional development. Their mission is to facilitate quality and innovation in teaching and learning through collaboration, partnership, and professional development.

About Pellissippi State Community College

Pellissippi State Community College is one of 40 institutions in the Tennessee Board of Regents system. TBR is the governing board of the College System of Tennessee, offering more than 400 programs of study at the state’s 13 community colleges, 27 colleges of applied technology and the online TN eCampus. The college serves an average of 10,000 students, making it the largest community college in Tennessee by enrollment. Pellissippi State Community College offers eligible employees a comprehensive benefits package that includes health, dental, vision, life insurance, retirement programs, time off including annual and sick leave, and much more.

In 2018, Pellissippi State became a member of an Achieve the Dream (ATD) three-year cohort adopting a theme of Start Strong, Stay Strong, Finish Strong for our work. Achieve the Dream has partnered with the program Integrated Student Experience at Pellissippi State (Insteps) to improve the fall-to-fall retention rates for full-time and part-time students by 13% in the next five years. Our vision is to ensure every student who attends Pellissippi State will develop a sense of belonging and confidence in their ability to succeed academically, grow intellectually, and make timely progress towards achieving their educational and vocational goals. If this is something that aligns with your values, we encourage you to apply.

Culture and Diversity

Knoxville claims a wide range of forward thinking national and international talents. The scholarly influence on the Knoxville metropolitan area bred literary greats including James Agee, Cormac McCarthy, and Nikki Giovanni. Knoxville is home to one of the largest sculptures dedicated to an African American in the country. Located in Haley Heritage Square is a 13-foot high bronze statue of author and Pulitzer Prize winner Alex Haley who chose to spend the last several years of his life in Knoxville. Renowned artists Beauford Delaney and Joseph Delaney hailed from Knoxville. Musicians Roy Acuff, Chet Atkins, the Everly Brothers, and RB Morris called Knoxville home during their careers. Women’s suffragist Lizzie Crozier French was active in the ratification of the 19^thamendment and was born and raised in Knoxville.

The lasting influence of these artists and activists leaves the Knoxville area as a welcoming area to live and work. More about the area and support groups can be found at Visit Knoxville https://www.visitknoxville.com , the Beck Cultural Exchange Center https://www.beckcenter.net , the Knoxville Urban League https://thekaul.org , Knoxville City https://knoxvilletn.gov , Knox County https://knoxcounty.org , My Knox Village http://myknoxvillage.com/business-directory/wpbdp_category/special-needsdisability-services/ , Knox Pride https://knoxpride.com/equality , Centro Hispano de East TN https://www.centrohispanotn.org , and Knoxville chamber https://www.knoxvillechamber.com

Position Summary: The overall purpose of this job is to support the College’s mission by providing support for the Director of the Pellissippi Academic Center for Excellence and the Instructional Designer for the Academic Center for Excellence. This position provides support to numerous committees including, the Faculty Development Committee, New Faculty Academy, and the Accessibility Planning Group. Furthermore, this position supports the Director of Distance Education and the Online Leadership Team as well as all faculty interested in the work of the Pellissippi Academic Center for Excellence. As needed, this position supports the office of the Vice President of Academic Affairs, Assistant Vice President of Academic Affairs, and other positions in the Academic Affairs division.

Essential Functions:

25% R e po rt d irectly to t h e Center Director. Work with Center Director and Instructional Designer to assist in providing all day-to-day cle r ical a n d a d m i n i s t rati v e s u ppo rt, including, but not limited to creating and m a i n ta i n ing f i les, developing and editing correspondence, and Center data management. Data m a n a g e m e n t act i v iti e s i n c l u d ing d ata collection, data e n t r y, and d e v el o pment and implementation of p r o ce ss es to ensure integrity of data. Work w i th Bu s i n ess O f f ice f o r fi n a n cial re po rting a n d c o n tract s.

25% Assist with sc h e d u ling a n d rese r v ing meetings and locations for the various faculty and staff groups represented by the Academic Center for Excellence. Maintain calendars for the Center Director and Instructional Designer; review, update and inform participants of timelines to assure that timelines are met; prepare and distribute a variety of correspondence, memoranda, flyers, reports, forms, and other materials, including those of a confidential nature; attend meetings and prepare and distribute minutes.

25% As s i s t w i t h C o ll e g e m e e tin g s and event planning activities ; recei v e, d irect a n d as s i s t v i s it o rs a n d i n c o m ing cal l s ; work effectively and efficiently with all o ff ice software and technology including computer, c op ier s, s ca nn e r s, a n d p h o n e s y s t e m s. Maintain the Center web page, including development of weekly news and announcements released through the Center.

10% C o n d u ct resea r c h to f i n d n ee d ed i nf o r m a t ion f r o m inter n al a n d e x ter n a l so u rce s ; a ss i s t d e v el op i n g re po rt s ; s c h e du le, a r ra n g e m e n t, a n d c o nf i r m a ppo i n t m e n t s a n d m eet i n g s . P r o v ide re p o rts a n d resp o n d toi n q u iri e s as r e q u ested. R esp o n d to r o u t i n e i n q u iries v ia p h o n e a n d e - m ail. P a r ticipate in p r o f es s io n al d e v el o p m e n t a cti v iti e s . Keep in f o r m ed o f the “ b est p ractices” i n faculty and professional development .

10% Assist the members of the Faculty Development Committee, Online Leadership Team, Accessible Information and Materials (AIMT) Committee and other related faculty and staff groups. Ma n a g e p re p a r ati o n a n d c op y in g, p ac k ing a n d m ail i n g o f m eet i n g m ate r ial s . Provide a pleasant office area conducive to productivity and with all needed supplies for the various committee meetings.

5% Maintain supplies for adjunct office areas on Hardin Valley Campus and satellite campuses as needed. E x ec u te o t h er d u ties a s as s i gn ed o r as a p p r o p riate.

Job Requirements:

· Certificate in Education, Human Resources Development, Business, Management or a related discipline

· Experience in advanced-level computer applications

· Training in Microsoft Office applications. Candidate must have a demonstrated proficiency in Microsoft Office applications

· Two years of experience in an administrative assistant role

Part-time work experience is calculated at 50% credit of full-time work experience.

Preferred Qualifications:

· Associates Degree

Skills/Abilities : Document management; Proficient in MS Office and Adobe Acrobat; Demonstrated ability to work and communicate effectively and efficiently within multiple levels of an organization; Knowledgeable in creation of accessible documents; Adaptability; Team work.

Key Result Areas:

PACE document processes are developed and maintained;

Data is collected and entered accurately;

Filing systems are set up and maintained;

Meetings and events are scheduled accurately and take place as planned in an organized manner;

PACE news and announcements are developed and distributed accurately and in a timely manner;

Minutes are taken accurately and distributed in a timely manner;

Calendars are up-to-date and accurate

Scope of Responsibility:

This position includes, but is not limited to, meeting and event planning, management of office supplies, procurement of supplies, document and data collection and management. It is a multi-faceted and challenging role that requires keen understanding of the use and application of varied technical skills.

Nature of Contacts:

There are interactions with internal and external vendors, department secretaries, department deans, as well as current and prospective students.

The nature of these interactions is to gain understanding of new procedures internally, to secure supplies and resources for the department both internally and externally, and leave any visitor to the office or the campus comfortable and not feeling as though they have been given a run-around.

Physical Demands: The person in this position should be able to lift a minimum of 20 pounds in order to move supplies and/or small furniture pieces, be able to walk around the campus comfortably, and sit at a computer for significant periods of time.

Pay Rate: $28,330 - $34,410/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu .

A summary of our benefits can be found at http://www.pstcc.edu/hr/benefits

If you are interested in this position, click on the link to the left to apply.

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