Director of Campus Visit Programs and Events
Reporting to the Dean of Undergraduate Admission, the Director of
Campus Visit Programs, is functionally responsible for hiring,
training and supervising student tour guides as well as overseeing
Welcome Center front desk reception staff in Burns Tower. A primary
responsibility of this position is to grow the number of
undergraduate prospective student visitors and families to the
Stockton campus from throughout the United States. Secondary duties
include managing the group tour coordination and daily visit
process as well as leading in the development, design, and
execution of all campus events for Undergraduate Admissions.
This position is also responsible for the recruitment and selection
of undergraduate first-year students, including managing a
recruitment territory and holistically reviewing files for
admission and for representing the University in a professional,
knowledgeable, and responsive manner. Recruitment duties include
managing a small recruitment territory, including travel to high
schools, college fairs and other programs to talk with students,
parents, and guidance counselors about University of the Pacific.
Other duties include reading and evaluating first-year
applications, presenting on-campus information sessions to
prospective students and their families, and participating in on
and off-campus recruitment events.
- Select, train, and supervise paid student tour guides and
student and alumni volunteers.
- Manage Welcome Center and admission office front desk
- Assist with managing all aspects of campus visit programs
including daily information sessions and tours, group tours and
special requests, open houses, and related events, and to
coordinate with other campus offices and programs.
- Work with academic departments, student services, marketing,
and other campus partners.
- Make first-year admissions decisions following established
criteria and procedures; may include responsibility for specific
categories of students (honors, scholarships, athletes; certain
majors, international students, etc.).
- Plan, conduct and participate in student recruitment programs
and events, including high school and community college visits,
college fairs, on and off campus recruitment and yield receptions
and open houses.
- Interview and communicate by telephone, writing or e-mail with
prospective and accepted applicants, providing timely and effective
- Demonstrate strong oral and written presentation and
interpersonal communications skills.
- Work in a fast-paced, rapidly changing environment.
- Be able to handle multiple tasks with minimum supervision.
- Travel to locations that may not be accessible to public
transportation for off-campus recruitment (driver’s license
- Work some evenings and weekends.
- Demonstrate proficiency in Slate and Microsoft Office Suite and
working knowledge of personal computers and database
- Perform other duties as assigned.
- Bachelor’s degree
- Two (2) years of experience leading a comprehensive campus
visit program at a college or university to grow enrollment.
- Master’s Degree in Higher Education Administration or related
- Experience leading campus visit programs and events in a
University Admissions office
The physical demands described here are representative but not
definitive of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Work Environment/Work Week/Travel:
Work is primarily performed during standard business hours. May be
required to work irregular hours (including weekends), and travel
extensively to meet business needs. Some hours of supervision are
required for the Welcome Center on Saturdays.
Travel is required as needed contingent on recruitment territory.
Valid driver’s license required. Incumbent must also be able to
meet the University’s fleet rules and be eligible to drive for
University business. The University and its insurance carrier
reserve the right to exclude applicants based on their driving
Commensurate with experience, Exempt
Background Check Statement:
All applicants who receive a conditional offer of employment are
required to execute a release and authorization for a background
To apply, visit https://pacific.peopleadmin.com/postings/19884
University of the Pacific is an affirmative action and equal
opportunity employer dedicated to workforce diversity. In
compliance with applicable law and its own policy, Pacific is
committed to recruiting and retaining a diverse faculty and staff
and does not discriminate in its hiring of faculty and staff, or in
the provision of its employment benefits to its faculty and staff
on the basis of race, color, religion, national origin, ancestry,
age, genetic information, sex/gender, marital status, military and
veteran status, sexual orientation, medical condition, pregnancy,
gender identity, gender expression, or mental or physical