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Director of First-Year Admission

University of the Pacific
California, United States
Salary Not specified
Posted date
Aug 19, 2021

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Position Type
Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar
Employment Level
Salary Band
Not specified
Employment Type
Full Time
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Director of First-Year Admission

Primary Purpose:
Reporting to the Dean of Undergraduate Admission, the Director of First-Year Admission has primary responsibility for creating and implementing a best-practice admission recruitment strategy that aligns with meeting the University's enrollment goals. The Director will provide leadership for the Office of Undergraduate Admission and will play an integral role across the institution, working in partnership with the Dean and the Vice President for Strategic Enrollment in recommending and determining admission strategies, tactics, practices, and policies to realize Pacific's enrollment goals. The Director will help propel the University forward to achieve continuous improvement in meeting the University's undergraduate enrollment goals of students while maintaining its commitment to diversity and student success.

Essential Functions:
While building cooperation with various partnerships across University of the Pacific and high school counselor and community-based organizations communities, the Director will develop and execute a recruitment plan that meets annual goals and positions the University for on-going enrollment success. The Director will foster a team environment that sets clear expectations and is cohesive, imaginative, energetic, and results-oriented. The Director will work to develop a culture of talent management, providing the support to help the admission staff grow and develop as a team and individuals.

Primary duties and responsibilities:
  1. Support the Vice President for Strategic Enrollment, Dean of Undergraduate Admission, Executive Director for Financial Aid and individual school/college deans to collaboratively develop admission projections, incoming class profiles, and identify school/college implications for enrollment.
  2. Build a highly effective and efficient, results-focused territory management program in high schools. Lead the development of and use of reporting tools to continually assess and achieve enrollment goals.
  3. Incorporate systems solutions and data analytics into all recruitment programs to create efficiencies and on-going improvements.
  4. Work toward increasing diversity in all forms including the geographic, socio-economic, and racial diversity of the undergraduate student population.
  5. Effectively manage teams to build upon the strengths of individuals, develop strategies to overcome deficiencies, set clear expectations and provide appropriate training and coaching to meet expectations.
  6. In collaboration with the Vice President for Strategic Enrollment, Dean of Undergraduate Admission, Office of Marketing and Communications, and external enrollment partners direct marketing, recruiting, and outreach to prospective undergraduate students, their families and high schools.
  7. Work collaboratively and strategically with the Executive Director of Financial Aid to meet enrollment and revenue goals for the undergraduate population.
  8. In collaboration with the Dean, serve as the point-of-contact for undergraduate admission-related inquiries and concerns.
  9. Work collaboratively with the Director of Campus Visits and Events, regional recruitment leadership, and Director of Transfer Admission.
  10. Work to meet program-specific targets.
  11. Commitment to providing professional development opportunities for team members.
  12. Fulfill other duties as assigned.

Minimum Qualifications:
  • Bachelor’s degree
  • At least five (5) years of experience in a college admission or an enrollment management role

Preferred Qualifications:
  • Demonstrate mastery of running a productive and results-driven admissions operations.
  • Demonstrate quantitative, qualitative, and analytical problem-solving and decision- making skills.
  • Master’s degree is preferred.
  • Experience working with enterprise-wide student information systems.
  • Prior experience with Slate CRM.
  • Attention to detail.

Skills/Knowledge and Expertise:
  • Vision and leadership: ability to shape and deliver Pacific’s future student body within the context of University goals; ability to build and motivate a team; affinity for developing complex recruitment strategies.
  • Strong analytical capacity: the ability to produce plans and budgets that link expenditures to outcomes, to assess the effectiveness of how recruitment funds are employed, to produce regular and systematic comparative reports that detail progress toward enrollment goals.
  • An ability to balance strategic plans and tactical detail: evidence of ability to focus and lead an organization to achieve the elements of a strategic plan, and to continuously refine the organizational plan, structure, and operations as the plan evolves.
  • Demonstrate ability in creative marketing: proven success in innovative thinking; excellent execution of both complex and routine marketing strategies; a record of taking programs to new levels of success; ability to think creatively, and to leverage technology.
  • Superior communication skills: dynamic speaking and strong writing skills to communicate effectively with all constituencies, including prospective students and their families, the admission staff, faculty and staff, alumni, trustees, and the public.

Physical Requirements:
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties require frequent sitting, repetitive use of hands and wrists while using computer keyboard and phone. Occasional walking, standing and simple grasping. Infrequent climbing stairs, bending, stooping, kneeling or reaching. May be requested to lift up to 25lbs.

Work Environment/Work Week/Travel:
Work is performed in normal office environment. Work may be required during non-business hours and weekends. Occasional travel both local and overnight.

Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserve the right to exclude applicants based on their driving record.

Hiring Range: Commensurate with experience, exempt

Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

To apply, visit

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

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