Academic Advisor

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Posted date
Aug 18, 2021

View more

Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar
Employment Type
Full Time

The Department of Academic Affairs is seeking aDoctorate in Public Health (DrPH) Academic Program Adviser who will provide key administrative, advising and program support to prospective, incoming, and current students across ten concentrations and tracks in the highly visible Schoolwide DrPH Program. This includes recruiting and admissions, advising current students, resolving academic and financial issues, tracking student progress, maintaining confidential student records, and maintaining and analyzing student data. The DrPH Academic Program Adviser will work closely with the DrPH Program Office team, as well as highly accomplished executive and professional prospective and current students, and talented staff across the Bloomberg School of Public Health. This position requires a highly organized, savvy professional who can communicate with tact and skill in a fast-paced, high-volume, professionally accredited, complex doctoral program.

Specific Duties & Responsibilities:

Recruiting, Admissions & Onboarding

  • Recruits students with a broad understanding of public health and knowledge of career backgrounds of prospective DrPH students at high visibility, professional conferences.
  • Identifies innovative ways to promote the program in collaboration with the Admissions and External Affairs Offices.
  • Advises high volume of prospective professional students on concentration/track selections that align with their academic and professional backgrounds and goals.
  • Communicates DrPH program requirements and curriculum, application requirements, process, and admissions timeline via Zoom, phone, webchat sessions, and email.
  • Communicates differences between PhD and DrPH degrees, as well as acceptable equivalent master’s degrees and professional experience required for DrPH application.
  • Knowledge of School’s graduate programs; refers students to other programs and degrees as appropriate.
  • Manages the prospective student email account.
  • Coordinates English language waiver requests with the DrPH Student Matters Subcommittee, manages supporting documentation, tracks, and communicates outcomes with applicants and Admissions Office.
  • Troubleshoots application issues with Admissions Office.
  • Assigns high volume of applications to faculty reviewers and tracks application assignments across ten concentrations and tracks.
  • Manages faculty reviewers in SOPHAS.
  • Gathers and analyzes applicants’ academic and demographic data.
  • Develops and maintains Incoming DrPH Student Onboarding Resources site and concentration pages in CoursePlus.
  • Develops and updates onboarding documents such as Onboarding Manual, 5-Year Completion Plan, Summer Institute & Summer Course Offerings, concentration and track course plans, and DrPH Handbook.
  • Manage or support onsite and virtual DrPH special events including admitted student visitor days, onboarding webinars, orientation, special seminars, and open houses.
  • Coordinates submission, tracking, filing of complex student documents such as course plans and waiver requests; reviews documents to ensure completeness and accuracy; identifies issues.

Current Student Advising & Management

  • Advises current students across ten concentration and tracks regarding curriculum and seminar requirements, course sequencing, practicum requirements, program and School policies and procedures.
  • Holds one-on-one advising sessions with students via Zoom and manages DrPH General Advising email account.
  • Acts as first point of contact for students in crisis (physical/mental health or academic progress); advises and refers students accordingly.
  • Advises students on Leave of Absence policy; coordinates leave with Student Accounts, Financial Aid, and Records & Registration.
  • Identifies common themes and issues among students and/or faculty advisors and brings them to the attention of the Program Manager.
  • Manages DrPH Student Resources CoursePlus site for current students; develops and updates concentration pages, and program and milestone resources.
  • Monitors and ensures student enrollment and faculty grade submission for students each term; conducts research, and resolves issues involving academic and grading problems with appropriate offices.
  • Monitors and tracks student progress and updates program tracking sheets accordingly.
  • Tracks practicum submissions and completes NC-SARA report.
  • Coordinates and tracks enrollment in 2nd Year Seminar with course faculty.
  • Coordinates Annual Review including completion of student survey and student document submission.
  • Aggregates, analyzes, and presents student data from survey documents, SIS and program tracking sheets in preparation for concentration Annual Review meetings.
  • Posts and tracks graduate aid for students each term; works with Student Accounts, School centers and departments to resolve financial issues.
  • Coordinates/drafts quarterly newsletter.
  • Maintains secure electronic records systems, including those for confidential student records.
  • Other duties and responsibilities as assigned.

Minimum Qualifications (Mandatory):

  • Master’s Degree in student services or educational administration, public health, or other related field.
  • 3 years progressively responsible student services/academic experience.
  • Prior experience in academic advising, part-time and/or online education preferred.
  • Additional education may substitute for required experience, to the extent permitted by the

Special Knowledge, Skills & Abilities

  • Relates effectively to accomplished professionals including executives, physicians, lawyers, nurses, and educators who are juggling the responsibilities of pursuing both their professional and academic careers.
  • Excellent written and oral communication skills, with the ability to assimilate and clearly and accurately relay complex information.
  • Ability to negotiate tactfully in ambiguous or stressful situations.
  • Strong organizational, administrative, and problem-solving skills; strong attention to detail.
  • Independently interprets and communicates University, School and program policies and processes.
  • Broad knowledge of theacademic and professional degrees within the School and the different academic departments within the School.
  • Knowledgeable and able to triage to appropriate faculty members questions from prospective and current students about their educational and career goals in public health.
  • Ability to accurately assesses whether students are best supported by program staff or if a referral to faculty or other professional is more appropriate.
  • Proven ability to assess priorities, with the ability to respond quickly to changing needs and to balance competing responsibilities.
  • Strong critical reasoning and analytical skills.
  • On a regular and continuous basis, exercises sound administrative judgment and assumes responsibility for decisions, consequences and results having an impact on people and the efficiency and/or quality of the overall operation of the program.
  • Develops knowledge of the various roles of colleagues within the DrPH Program Office; works well independently and collaborates as a team player.
  • Knowledge of software applications such as SIS, Slate, Microsoft Office Suite, SharePoint,Adobe (Acrobat),CoursePlus, SOPHAS, SAP, ZOOM;can quickly and easily learn new software applications.

JHU Equivalency Formula:30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

** Flexible working arrangements possible**

Classified Title: Academic Advisor
Working Title: Sr. Academic Advisor
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $53,020 - $72,935 annually (commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday 8:30 a.m. - 5:00 p.m.
Exempt Status: Exempt
Location: ​​​​​​​School of Public Health
Department name: ​​​​​​​Academic Affairs Grad Students
Personnel area: School of Public Health

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

School of Public Health - East Baltimore Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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