Fairfield University is a co-educational, comprehensive Jesuit
university with a 200-acre campus located along the scenic
shoreline community of Fairfield, CT. The University is comprised
of approximately 3,500 undergraduate and 1,200 graduate students
pursuing degrees within 5 schools: The College of Arts and
Sciences, The Charles F. Dolan School of Business, The School of
Engineering, The Marion Peckham Egan School of Nursing and Health
Studies, and School of Education and Human Development. As an
expression of our Jesuit, Catholic mission and identity, Fairfield
embraces a liberal humanistic approach to education, encouraging
critical thinking, cultivating free and open inquiry, and fostering
ethical and religious values.
Academic Access Counselor
(start date anticipated for early September 2021 if
Office of Academic Support & Retention
Reporting to the Director of Academic Support and Retention, the
Academic Access Counselor will be a key advising resource (in
addition to the Assistant Deans and the faculty advisors) for
various under-represented student populations (including
first-generation, veterans, low income, and undocumented students).
Further, the role directly supports the needs and initiatives of
the Office of Academic Support and Retention (as determined by the
Director), including: peer tutoring; tracking and advising on
academic progress; conducting workshops on time management/study or
organizational skills/etc.; supporting orientation and academic
on-boarding of each incoming class. The Counselor also works
closely with the Office of Student Diversity and Multicultural
Affairs, to support the academic component of the Academic
UNUSUAL WORK CONDITIONS:
Ability to work with a consistently
high volume of demand; High exposure to confidential information;
May require some evening and/or weekend hours.
KNOWLEDGE AND SKILL NEEDED:
communication, and organizational skills are required. Must be
proactive, possess strong attention to detail, and effectively
prioritize and manage multiple tasks. Respect for and sensitivity
to individuals from possibly disadvantaged socioeconomic
backgrounds, and/or backgrounds where a college education is not
recognized, understood, and/or traditionally pursued.
Can easily/quickly pivot from team to individual
Proficiency in MS Office. Is able to effectively communicate (and
conduct business if necessary) via email, zoom, and other
Ability to learn additional software (e.g., Starfish student alert
system; Banner student record-keeping system).
Bachelor’s degree required. A Master-level degree
is encouraged. Compatible majors are counseling, social work, or
higher education practice.
Working with non-traditional college students
and/or students who are at greater risk for struggling
academically. Ability to quickly engage and establish trust with
Can manage and maintain confidential student records.
Experience in a higher education environment is strongly
Director of Academic Support and Retention
Advising- under-represented student populations
Support Initiatives- Office of Academic Support &
- Work with Admissions, Student Diversity and Multicultural
Affairs to identify students, make initial outreach, and extend
services of the office.
- Work with existing students on academic advising, in
conjunction with advising provided by faculty advisors and
- Develop an atmosphere of trust and confidentiality, so students
can be comfortable and gain confidence to success at Fairfield and
use its myriad of academic resources.
- Fully understand the various academic offices and resources
across campus, so that you can properly advise/guide students for
- Have a strong understanding of the Magis Core curriculum, to
advise students properly on its importance in Jesuit
- Have a solid understanding of the various academic programs and
majors, to be able to provide students initial information and
guide them to appropriate follow-up resources.
- Understand and be able to provide guidance on various academic
procedures (e.g., declaring majors/minors; changing schools; course
withdrawals; drop/add; faculty advising model).
- Respect and maintain the confidential nature of interactions
with students. This includes upholding confidentiality whenever
required to interact with students’ parents/guardians.
- Be able to utilize the Banner student information system to
record student data and advise students on academic progress.
- Work with the library, the bookstore, other entities on campus,
to consider models of providing resources for students who are
financially disadvantaged but need resources in order to move
forward with their studies.
Work with Office of Student Diversity and Multicultural
- Maintain a robust peer tutoring service, with a focus on
foundational courses in the Magis Core and in various majors of
study. With regard to working with under-represented students, be
able to identify courses where peer tutoring can assist with
increasing academic development.
- Provide workshops to support student academic development,
including: study skills, time management, organizational skills,
choosing majors/minor, etc.
- Understand, support and when needed utilize the Early Alert
System (through the Starfish software platform). Be able to utilize
early alert and midterm estimate data to track the progress/follow
up on the needs of the under-represented student populations being
serviced by this role.
- Support the various initiatives related to on-boarding each new
class (e.g., orientation, faculty advising training, schedule
development, working with Deans Offices, etc.).
- Other initiatives as indicated by the Director of Academic
Support and Retention.
- Collaborating with the directors of SDMA to support efforts
pertaining to the Academic Immersion (AI) program, including:
- Being part of the welcome activities to on-board the AI cohort
- Coordinating faculty/course offerings for the AI summer
- Coordinate peer tutoring and academic advising for the AI
This position is based at Fairfield University’s Fairfield, CT
Duties may change and/or be added at any time.
Disclaimer: The above information on this description has been
designed to indicate the general nature and level of work performed
by employees within this classification. It is not designed to
contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees
assigned to this job.
- As a representative of the Office of Academic Support and
Retention, promote an image of efficiency and courtesy throughout
the University community and consistent with mission.
- Work with the Office Manager to insure all
logistical/operational needs of the Office are being covered.
- Embrace being part of the Academic Support and Retention “team”
(with the Director and the Office Manager), as the office focuses
on providing high-impact interventions and resources to support
- Promote a professional, safe and confidential
Student Affairs - Admin Academic Year
All offers of employment are contingent upon a satisfactory
Fairfield University is an Equal Opportunity/Affirmative Action
employer, committed to excellence through diversity, and, in this
spirit, particularly welcomes applications from women, persons of
color, Veterans, and members of historically underrepresented
groups. The University will provide reasonable accommodations to
all qualified individuals with a disability.
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