Academic Access Counselor
- Employer
- Fairfield University
- Location
- Connecticut, United States
- Salary
- Salary Not Specified
- Date posted
- Aug 19, 2021
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Job Details
Job Description:
DIVISION: Academic Affairs
DEPARTMENT: Office of Academic Support & Retention
BASIC FUNCTION:
Reporting to the Director of Academic Support and Retention, the Academic Access Counselor will be a key advising resource (in addition to the Assistant Deans and the faculty advisors) for various under-represented student populations (including first-generation, veterans, low income, and undocumented students). Further, the role directly supports the needs and initiatives of the Office of Academic Support and Retention (as determined by the Director), including: peer tutoring; tracking and advising on academic progress; conducting workshops on time management/study or organizational skills/etc.; supporting orientation and academic on-boarding of each incoming class. The Counselor also works closely with the Office of Student Diversity and Multicultural Affairs, to support the academic component of the Academic Immersion program.
UNUSUAL WORK CONDITIONS: Ability to work with a consistently high volume of demand; High exposure to confidential information; May require some evening and/or weekend hours.
KNOWLEDGE AND SKILL NEEDED: Strong interpersonal, communication, and organizational skills are required. Must be proactive, possess strong attention to detail, and effectively prioritize and manage multiple tasks. Respect for and sensitivity to individuals from possibly disadvantaged socioeconomic backgrounds, and/or backgrounds where a college education is not recognized, understood, and/or traditionally pursued.
Can easily/quickly pivot from team to individual roles/responsibilities.
Proficiency in MS Office. Is able to effectively communicate (and conduct business if necessary) via email, zoom, and other electronic platforms.
Ability to learn additional software (e.g., Starfish student alert system; Banner student record-keeping system).
EDUCATION: Bachelor’s degree required. A Master-level degree is encouraged. Compatible majors are counseling, social work, or higher education practice.
EXPERIENCE: Working with non-traditional college students and/or students who are at greater risk for struggling academically. Ability to quickly engage and establish trust with individuals.
Can manage and maintain confidential student records.
Experience in a higher education environment is strongly preferred.
REPORTS TO: Director of Academic Support and Retention
ESSENTIAL FUNCTIONS:
Advising- under-represented student populations
- Work with Admissions, Student Diversity and Multicultural
Affairs to identify students, make initial outreach, and extend
services of the office.
- Work with existing students on academic advising, in
conjunction with advising provided by faculty advisors and
Assistant Deans.
- Develop an atmosphere of trust and confidentiality, so students
can be comfortable and gain confidence to success at Fairfield and
use its myriad of academic resources.
- Fully understand the various academic offices and resources
across campus, so that you can properly advise/guide students for
further support.
- Have a strong understanding of the Magis Core curriculum, to
advise students properly on its importance in Jesuit
education.
- Have a solid understanding of the various academic programs and
majors, to be able to provide students initial information and
guide them to appropriate follow-up resources.
- Understand and be able to provide guidance on various academic
procedures (e.g., declaring majors/minors; changing schools; course
withdrawals; drop/add; faculty advising model).
- Respect and maintain the confidential nature of interactions
with students. This includes upholding confidentiality whenever
required to interact with students’ parents/guardians.
- Be able to utilize the Banner student information system to
record student data and advise students on academic progress.
- Work with the library, the bookstore, other entities on campus,
to consider models of providing resources for students who are
financially disadvantaged but need resources in order to move
forward with their studies.
- Maintain a robust peer tutoring service, with a focus on
foundational courses in the Magis Core and in various majors of
study. With regard to working with under-represented students, be
able to identify courses where peer tutoring can assist with
increasing academic development.
- Provide workshops to support student academic development,
including: study skills, time management, organizational skills,
choosing majors/minor, etc.
- Understand, support and when needed utilize the Early Alert
System (through the Starfish software platform). Be able to utilize
early alert and midterm estimate data to track the progress/follow
up on the needs of the under-represented student populations being
serviced by this role.
- Support the various initiatives related to on-boarding each new
class (e.g., orientation, faculty advising training, schedule
development, working with Deans Offices, etc.).
- Other initiatives as indicated by the Director of Academic
Support and Retention.
- Collaborating with the directors of SDMA to support efforts
pertaining to the Academic Immersion (AI) program, including:
- Being part of the welcome activities to on-board the AI cohort
each summer.
- Coordinating faculty/course offerings for the AI summer
session.
- Coordinate peer tutoring and academic advising for the AI
summer session.
- As a representative of the Office of Academic Support and
Retention, promote an image of efficiency and courtesy throughout
the University community and consistent with mission.
- Work with the Office Manager to insure all
logistical/operational needs of the Office are being covered.
- Embrace being part of the Academic Support and Retention “team”
(with the Director and the Office Manager), as the office focuses
on providing high-impact interventions and resources to support
academic development.
- Promote a professional, safe and confidential
environment.
This position is based at Fairfield University’s Fairfield, CT campus.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Duties may be changed and/or be added at any time.
Category:
Student Affairs - Admin Academic Year
All offers of employment are contingent upon a satisfactory background check.
Fairfield University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity, and, in this spirit, particularly welcomes applications from women, persons of color, Veterans, and members of historically underrepresented groups. The University will provide reasonable accommodations to all qualified individuals with a disability.
Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions : If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions : If you need to upload more than 5 documents, please either combine them to upload or email them to hr@fairfield.edu
Company
Our scenic, 200-acre campus is situated on the Connecticut coastline, just 60-minutes away from the heart of Manhattan and less than a mile from the beaches of Long Island Sound. But it’s more than just our surroundings that make our campus unique — it’s our commitment to each and every student’s personal and professional growth and their journey to becoming individuals of purpose.
For more than 80 years, Fairfield University has been graduating adept, accomplished, and socially responsible leaders in an academic community where the learning goes deeper, the friendships are more meaningful, and the experiences stay with you long after graduation. As a values-based, student-centric, outcomes-focused Jesuit Catholic University, we are committed to educating the whole person — mind, body, and spirit — and providing students with experiential learning and professional development opportunities that give them a competitive edge in today’s job market. At Fairfield, the future is filled with opportunities as limitless as your potential, and they all begin with you.
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