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Veterans Resource Center Coordinator

University of Wisconsin-Oshkosh
Wisconsin, United States
Salary Not Specified
Posted date
Aug 18, 2021

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Position Type
Administrative, Business & Administrative Affairs, Affirmative Action & Equal Opportunity, Student Affairs, Admissions, Enrollment, Retention & Registrar, Disabled Student Services, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Working Title: Veterans Resource Center Coordinator Official Title: Administrative Program Manager I Employment Class: Academic Staff FTE: 1.0 Compensation: $43,870 - $52,000 FLSA Status: Exempt Terms of Employment: Annual, Fixed term Renewable Position Summary:

The Registrar's Office at the University of Wisconsin Oshkosh supports veterans through coordination of federal and state veteran benefits, assistance with navigating college life and achieving academic success. The Veteran Resource Center (VRC) Coordinator facilitates university programs and services, academic assistance and community outreach for veterans, spouses and dependents.

UW Oshkosh provides a competitive benefits package for all benefit-eligible positions. Click here for more details.


50% Coordinate Internal and External Veteran Services

• Direct, develop and coordinates programs and services to assist with the education and development of veterans, spouses and dependents. • Responsible for building campus awareness for the VRC services and the importance of veteran support throughout our campus community. • Establish and implement short and long-range organizational goals, objectives, strategic plans, policies and operating procedures. • Develop and recommend policies to campus leadership in support of student veterans. • Manage VRC work-study students. • Supervise, train, develop and evaluate all student mentors/grant employees and activities. • Understanding of state and federal educational benefits. • Understanding of Oshkosh policies and practices. • Assist Transfer Coordinator in review, processing and posting of military credit. • Functional user-level understanding of the Student Information System (SIS), the Academic Advisement Report (AAR) and graduation requirements. • Work closely with Student Status Examiner to ensure graduation requirements are met for student veterans. • Work closely with the United States Department of Veterans Affairs, State Veterans Affairs, local, state, and national Veterans Service Organizations and other university departments regarding the availability of resources and opportunities to assist veterans in education and career advancement. • Ability to seek out those areas currently servicing veterans and their potential to bring their services to campus. • Responsible for marketing, social media and VRC website. • Ability to coordinate those campus visits and strengthen external ties to our campus in relation to our veterans.

30% Facilitate a Veteran Supportive Campus Culture

• Enhance our veteran student orientation presence in coordination with the Dean of Student's Office and assist with veteran needs through the current orientation programs. • Assist Dean of Student's Office with their efforts with retention of our veteran students. • Implement and assess programs that increase veteran enrollment and retention • Foster and support a "user-friendly" environment for veterans, service members, dependents and survivors and refers as appropriate for financial, cultural, and social support services to ensure student success. • Manage the peer mentoring program, pairing current student veterans with new student veterans. • Work with UW Oshkosh's Counseling Center and Office of the Dean of Students with best practices for veteran support. • Assist with increasing student veteran population through collaboration with the Office of Admissions to conduct outreach and recruitment efforts for prospective student veterans.

15% Assist the Registrar's Office Veteran's Benefits Coordinator

• Support veteran communication with changes in veteran benefits and policy changes. • Ability to interpret federal and state law. • Knowledge of the Wisconsin GI Bill and federal benefits. • Knowledge of federal veteran benefits and processes. • Help process benefits during peak times to expedite benefits to veterans.

5% Other Duties as Assigned by the Registrar

Qualifications Required:

Experience working with an expansive integrated data base of high complexity (e.g. PeopleSoft)
General understanding of veteran educational benefits
Ability to connect with student veterans, spouses and dependents
Bachelor's Degree
Demonstrated commitment to diversity, equity, and inclusion


PeopleSoft knowledge
Understanding of university functions, programs, policies, culture
Degree Audit Experience (AAR)
Transcription of military credit
Demonstrated ability to work with internal and external agencies supporting veterans

To Apply:

Applicants must submit the following documents using the online application:

Cover letter, resume, and contact information for 3 professional references

For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: .

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by September 1, 2021, are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see , or call UWO Police Department, at (920) 424-1212 for a paper copy.

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