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Program Navigator/Advisor

Washburn University
Kansas, United States
Salary Not Specified
Posted date
Aug 18, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Disabled Student Services, Minority & Multicultural Affairs, Other Student Affairs
Employment Type
Full Time
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Position Details

Position Title

Program Navigator/Advisor

Position Number


Position Summary

Provide academic guidance and assistance for students by planning schedules, recommending programs and determining appropriate education solutions for post-secondary and high school students.

Essential Job Functions of Position

• Provide information in person, and via phone or email about Washburn Tech’s application and enrollment process to help students enroll successfully at the institution.

• Meet with students as needed to discuss academic progress and recommend alternatives and resources available to assist with issues that impede their academic progress. Connect students with key campus partners/resources and provide academic advising.

• Discuss associate degree options available at Washburn Tech and Washburn University to help potential students identify career options and develop academic plans to support their goals. Refer to appropriate staff as needed.

• Evaluate grades and attendance to assess student progress toward graduation, and satisfactory academic standing related to probation and suspension.

• Collaborate with instructors to manage students who exhibit disruptive behavior, perform poorly in class or require special attention.

• Serve as a liaison with school districts who send students to Washburn Tech. Communicate with school districts via high school counselors and principals. Establish and maintain class rosters to provide accurate data on students to the participating school districts.

• Develop processes and programs to address specific student needs and for events such as enrollment, progression, and communication.

• Collaborate with other Washburn University and Washburn Tech staff to plan and coordinate on campus planning of a career fair, resource fair, graduation send-off and grad fair.

• Refer students seeking employment to appropriate placement centers. Develop and maintain referral relationships with Kansas Workforce Centers and encourage students to register and pursue employment openings and financial assistance opportunities with technical training.

• Work closely with appropriate staff t to proactively intervene and assist students experiencing personal or behavioral problems. Work as part of a coordinated care team to assist students.

• Collaborate with other Washburn Tech staff and faculty to plan and coordinate the annual commencement ceremony.

• Present information at Student Orientation sessions, and arrange for speakers to highlight services and resources available to students.

• Coordinate with other staff to collect and manage attendance information through the appropriate software application. Provide training on software use to instructors as needed.

• Collect data via electronic and in-person methods to assist with annual Kansas Department of Education ( KSDE ) reporting.

• Serve on committees and boards voluntarily or as assigned.

• Provide information to new instructors to familiarize them with advising and enrollment processes, attendance reporting and progress reports.

• Attend professional workshops and conferences to update knowledge and techniques relative to advising, recruitment, enrollment and retention of students.

• Perform additional job-related duties as assigned or as appropriate.

Non-Essential Job Functions of Position

Education and Experience

Required: Bachelor’s degree. Proficient in Microsoft Office. One year experience working directly with post-secondary or secondary students to promote student success. Effective written and verbal communication skills. Ability to work well with faculty, staff, students and co-workers; and to work effectively in a team environment. Experience working with a diverse population of students who possess a broad range of academic skills and goals. Experience maintaining confidentiality.

Preferred: Master’s degree in student affairs, counseling or education. Experience working with both secondary and post-secondary students. Experience in student advisement or counseling. Experience in the direct delivery of client services. Bilingual in Spanish.

Knowledge, Skills & Abilities

Knowledge of academic advisement practices as well as formal or informal understanding of student development. Ability to work in a fast-paced, collaborative environment.

Licenses, Certifications & Registrations

Valid driver’s license with acceptable driving record under University standards.

Additional Requirements (e.g. Physical Demands)

Campus Security Authority


Special Instructions to Applicant

Please complete the supplemental questions in addition to including your cover letter and resume/vita

Advertised Pay

Low $40,000

Work Schedule

Monday - 7:30 a.m. - 4:30 p.m., Tuesday - 7:30 a.m. - 4:30 p.m., Wednesday - 7:30 a.m. - 4:30 p.m., Thursday - 7:30 a.m. - 4:30 p.m., Friday - 7:30 a.m. - 4:30 p.m., Other - Occasional evenings and weekend hours are required


Full Time

Average Hours per Week

Months per Year






EEO Statement

Washburn is dedicated to providing a student-centered and teaching focused academic environment and a curriculum that engages the diversity of human experience across the globe. We seek candidates who are committed to Washburn’s efforts to create a climate that fosters the growth and development of a diverse student body, and we encourage applications from members of groups that have been historically underrepresented in higher education. Application materials should clearly articulate how the candidate will contribute to the University’s commitment to diversity and inclusion through their teaching, research, and/or service.

Washburn University is an EOE . Washburn University provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status.

Posting Number


Background Check Required?


Driving History Checked?


Drug Screen Required?


Anticipated Start Date


Position End Date (if temporary)

For earliest consideration apply by


Posting Close Date

Open Until Filled?


Quick Link for Direct Access to Posting
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have the required Bachelor's degree for this position?
    • Yes
    • No
  2. * Do you have a Master's Degree?
    • Yes
    • No
    • Currently completing
  3. How many years of experience do you have with advising, academic coaching, teaching, counseling, social work, and/or mentoring? (Combined or any one skill alone)
    • 1-11 months
    • 1-2 years
    • 3-4 years
    • More than 4 years
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

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