Director of Multicultural Student Services
Benedictine University is an inclusive academic community, inspired
by the Catholic intellectual tradition and Benedictine values. We
seek employees who will contribute to the advancement of our
mission by helping students shape lives of meaning and purpose as
engaged citizens who care for the Earth, welcome people of diverse
faiths and cultures, and promote the common good.
Primary Duties and Responsibilities:
Job Title: Director of Multicultural Student Services
Department: Division of Student Life
Reports to: Chief Student Engagement Officer
Status: Full-Time, Benefit Eligible
Location: Lisle Campus
Position Summary: The Director of Multicultural Student Affairs
will provide strategic leadership and administrative oversight for
the Office of Multicultural Student Affairs. The Director will lead
the development of a vision and effective strategy that champions
the importance and value of a diverse and inclusive student
Essential Job Responsibilities:
1. Develop and implement effective means of welcoming students into
the community and help create opportunities and service structures
that increase their chance of retention and graduation. Provide
guidance and support to culturally identified student organizations
and will enhance diversity, equity, and inclusion opportunities
within the Division of Student Life.
2. Work the Chief Student Engagement Officer and collaborate with
faculty, staff, and students to develop, implement, coordinate,
market, and assess activities, events, programs, initiatives, and
processes connected with intercultural education, global learning,
gender and sexuality education, and interfaith dialogue/religious
pluralism on campus.
3. Direct inclusion and diversity efforts by managing and
developing resources for the Division of Student Life. Research,
develop and implement processes to measure the effectiveness of
diversity, equity, and inclusion education, support, coaching and
other interventions through collaborations students, staff and
4. Collaborate with outside agencies to develop a wide range of
resources such as those that provide extended services for crisis
intervention, gender-based violence victim services, immigration
and citizenship support, veterans’ services, social justice
advocacy, and resources for housing and food insecurities.
5. Assist the Bias/Report/ Response Team and Protocol as well as
working will all reporting groups on campus (Title IX Coordinator,
PEACE Team, CARE/ Threat Assessment Team, Human Resources, and the
Jeanne Clery Act Team) to provide a clear outline for reporting
incidents on campus and also outline steps to support faculty and
staff in handling disclosures.
1. Adherence to all Benedictine University and Division of Student
Life policies and procedures.
2. Work independently and creatively within established guidelines,
while at the same time functioning as a member of a team.
3. Attend departmental and University related meetings and
4. Strong leadership, administrative, planning and presentation
skills, including oral and written communications
5. Work in coordination with University offices and departments to
coordinate and facilitate program needs, serve on University
committees as needed.
6. Maintain high level of organization and ability to manage
7. Ability to attain goals through knowledge of regulation and
accreditation requirements, as well as incorporate best practices
8. Ability to create a culture of collaboration with all campus
9. Proven ability to organize information; assess, utilize and
navigate online platforms; and conduct detailed data analysis and
develop reports based on data
10. Ability to serve as an advocate and resource for persons of
color, all ethnicities, all genders, all ages, LGBTQ*, all faith
backgrounds, first generation learners, and differently abled
11. Demonstrated ability to handle confidential and sensitive
situations and matters with diplomacy and superior judgement.
12. Ability to complete high-level analysis of data.
13. Demonstrated analytical, conflict resolution, and
14. Demonstrated ability to work with and lead educational
workshops and training and experience creating and delivering
training to employees and/or students.
Education: Master's Degree Required, Doctorate Degee
Experience: 2-5 year’s experience working in academic settings with
diverse communities; 1 year of inclusion and diversity related work
experience; project management work experience; experience leading
collaborative teams and employee
Specific Skills: Strongly articulated support for the University’s
Catholic and Benedictine mission. Excellent interpersonal,
problem-solving, communication (written and spoken), organizational
skills. Computer and digital proficiency (desktop applications,
web-based applications, and social media). Familiarity with
CommonSpot CMS. Ability to manage multiple priorities including
relating well to students, staff, and faculty of diverse
intellectual, cultural, and national backgrounds. Strong planning
and organizational skills, ability to manage multiple tasks. Strong
leadership skills. Ability to handle confidential and sensitive
situations with diplomacy and excellent judgement and to act calmly
Specific Knowledge, Licenses, Certifications: Database management,
desktop publishing, web design, and cross-cultural communication
experience are not required but would be desirable. Must have
completed either separate 40 Hour Domestic Violence and Sexual
Assault Trainings or combined 60 Hour training through an Illinois
certified victim services provider(s) or be willing to complete
training within 6 months of hire. Expertise and understanding of
trauma-informed approaches, including bystander intervention.
Strong knowledge of principles, research, and best practices as
they relate to primary prevention, specifically in a college
setting. Broad acquaintance with Catholic social teaching on peace,
justice, cultural diversity, sexuality, and interfaith
Physical Requirements: While performing the duties of this job, the
employee is regularly required to talk or hear. The employee
frequently is required to stand; walk; use hands to touch, handle
or feel; and reach with hands and arms. This position requires the
ability to occasionally lift office products and supplies, up to 20
pounds. Use of computer screen, phone and customer service. May
require bending, or sitting for long periods of time. Specific
vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus.
Travel (If applicable):
Supervisory Responsibility (if applicable):
Working Conditions: Normal office environment. Nights and weekends
Benedictine University does not discriminate in its admissions or
educational policies, programs or activities; scholarship and loan
programs; athletic and other University administered programs or
employment practices on the basis of race, creed, color, national
origin, sex, sexual orientation, age, disability, military or
veteran status, marital status, citizenship, or any other
characteristic protected by applicable law. The laws applicable to
Benedictine University include constitutional and statutory
protections of the University's rights as a religiously sponsored
institution. This policy of equal employment opportunity applies to
all employment and personnel practices including, but not limited
to, recruiting, hiring, promotion, training and compensation.
In compliance with federal law, all persons hired will be required
to verify identity and eligibility to work in the United States and
to complete the required employment eligibility verification
document form upon hire. Per Gov. Pritzker’s Executive Order proof
of vaccination or weekly COVID-19 testing is required.
Benedictine University is an Equal Opportunity Employer.