Interviewer I (ASA I) (hourly-intermittent, on-call) (multiple positions) (revised)

Interviewer I (ASA I) (hourly-intermittent, on-call) (multiple positions) (revised)

Classification Title: Administrative Support Assistant I

Job Summary:
The Interviewer I is to conduct health related surveys over the telephone with adult and/or minor residents of California, in English and Spanish, for the Public Health Survey Research Program (PHSRP). The Interviewer I must be knowledgeable about the assigned survey questions and interview script and follow all survey protocols in accordance with training. The Interviewer I obtains survey data by entering respondent information into a computer and correctly assigning disposition codes to each telephone call outcome in accordance with training. The purpose of this job is to collect confidential quality data for numerous state and federal public health agencies.

FLSA: Hourly/Int - This position may be eligible for health benefits, and is non-exempt, (eligible for overtime compensation) according to FLSA. Employees who are determined to be eligible for health benefits will be notified by the Benefits Office.
Classification Salary Range: $15.61 - $22.09 per hour
Hiring Range: $15.61 - $16.36 per hour (initial rate will not exceed $16.36 per hour unless required by collective bargaining agreement.)
Salary Grade/Range: 1
Step: N/A
Is this position Hourly or Intermittent? Yes
Regular or Temporary: Temp
Full Time or Part Time: Hourly Intermittent
Pay Plan: 12
Work Hours: Variable and on-call, generally within the following operating hours: M-Th 11:30-8, Fr-Su 10-6:30. Must have some availability Fr-Su.

Department Information:
Public Health Survey Research Program
https://www.csus.edu/center/public-health-survey-research/

Minimum Qualifications:
Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills.
These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.

Required Qualifications:
Required: Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position.
1. Ability to use standard office equipment
2. Ability to communicate verbally in a clear and polite manner, including in-person and telephone
3. Ability to perform data entry
4. Ability to respond to routine questions
5. Ability to follow instructions and procedures

Conditions of Employment:
- Ability to pass a background check

Preferred Qualifications:
Preferred: List any desirable qualifications beyond the Minimum Qualifications and those that are Required that would enhance an incumbent’s ability to perform the work of the position (e.g., additional years of experience, advanced education, certification and/or specialized training).
6. Bilingual in Spanish (ability to speak, read and write)
7. Experience with Computer Assisted Telephone Interview (CATI) software and processes

Physical Demands:


Required Licenses/Certifications:


Is Background Check Required: Yes

Background Check Disclaimer:
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification:
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S..

Hiring Preference:
Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment.

Conflict of Interest:
n/a

California Child Abuse and Neglect Reporting Act:
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity:
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process .

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html .

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Posting Number: AS0835P
Number of Vacancies: multiple
Open Date: 12/09/2020
Close Date: 9/30/2021
Open Until Filled: No
Priority Application Deadline:
Special Instructions to Applicants: Recruitment has been re-posted and updated as of July 6, 2021. See revised information below regarding application deadline and on-site work. Also see revised hours statement elsewhere on this posting.

Final deadline for applications is 11:59 p.m. on Thursday, September 30, 2021

It is anticipated that all employees will work on-site on or before August 2, 2021.

Cover letter, resume, and 3 references required.

Applicants identified as bilingual Spanish/English will be tested at interview.

This position is funded by non-reoccurring grants, contracts, or special projects with beginning and end dates and is therefore not eligible for permanent status per CSUEU MOU Article 9.49(d).

Hourly-intermittent employees in CSUEU classifications are limited to 1000 hours per fiscal year.

Contact Name: Employment Services
Contact Phone: 916-278-6326
Contact Email:

To apply, visit https://csus.peopleadmin.com/postings/5636




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