DIRECTOR OF RESIDENTIAL LIFE
Thank you for considering HFS Residential Life, a unit within
Housing & Food Services at the University of
At the University of Washington, diversity is integral to
excellence. We value and honor diverse experiences and
perspectives, strive to create welcoming and respectful learning
environments, and promote access, opportunity and justice for
UW Housing & Food Services (HFS) is an integral partner in the
University’s drive to provide vibrant student life and educational
opportunities. HFS provides students with housing that meets their
needs, promotes community, supports their academic success,
leadership development and social connections, and facilitates
campus engagement. As reflected in our mission
statement—working together to enhance student
life—teamwork and service to our students and customers are at
the heart of our business.
To learn about our commitment to diversity, equity, and inclusion
at UW Housing & Food Services, you are encouraged to review our
Diversity, Equity, and Inclusion Statement Training.
View additional information about HFS, Residential Life and this
The Director of Residential Life provides
leadership, vision and direction to the programs and services
associated with residential life for students residing in Housing
& Food Services (HFS) communities including all residence
halls, student apartments and family housing on the UW Seattle
campus. Approximately 9700 beds fall under the purview of this
director. The position has six direct reports that oversee three
residential neighborhoods, student care and conduct, educational
amenities (including three maker spaces), and administrative
operations. In order to achieve desired outcomes and in support of
departmental and institutional values, the Director of Residential
Life must lead with a deep understanding of social justice and a
demonstrated commitment to diversity, equity and inclusion. This
position works collaboratively with all the other functional areas
within Housing & Food Services and serves on the department
leadership team, reporting to the Assistant Vice President for
Student Life / Executive Director of Housing & Food
- Direct strategic visioning and planning resulting in programs
and services that effectively meet the needs of residents and
supports institutional goals.
- Develop and manage the unit operating budget, budget objectives
- Identify annual unit priorities, associated action plans and
measures of success.
- Keep abreast of the professional literature/research and new
and emerging trends pertaining to student development in the campus
residential environment and provide relevant information to
- Oversee the development and execution of programs and services
that address resident needs and support their growth and
development as individuals as well as their academic success,
including but not limited to:
- Special interest living/learning communities
- Student leadership opportunities
- Community development initiatives
- Appropriate response to student conduct issues
- Educational activities designed for maximum student
- Ensure that programs and services are evaluated and that
necessary adjustments are made to realize the intended impact.
- Ensure a staffing structure that supports the delivery of
programs and services and results in a positive experience for
staff at all levels.
- Oversee the development and execution of an effective training
and development program for staff.
- Develop the appropriate protocols associated with crisis
management and incident response.
- Oversee the development and execution of protocols related to
major transitional periods (i.e. autumn opening and Move-in, Winter
Break, closing and Move-out, spring to summer).
- Develop appropriate policies and procedures to ensure
compliance with applicable University, state, and federal
- Develop and maintain positive and collaborative relationships
with other campus entities (i.e., UWPD, Counseling Center,
LiveWell, Office of Community Standards and Compliance, Academic
Affairs, etc.) that enhance the Department’s ability to serve
students and carry out associated responsibilities.
- Identify, articulate, and model values and behaviors that
support an organizational culture characterized as positive,
productive and committed to serving students.
- Guide, direct, and engage in program development, program
delivery, communications, and decision making that reflect a deep
understanding of diversity, equity and inclusion.
- Guide decision making processes appropriate to the situation in
regard to soliciting input from multiple stakeholders and
disclosing relevant information.
- Serve as a member of the Department’s senior leadership
- Oversee the strategies and parameters for the annual
recruitment and selection of professional staff and student
- Develop and maintain effective, positive and collaborative
working relationships with all other Departmental functional
- Develop and maintain effective relationships with campus and
- Represent the Department on various University committees and
direct and serve on Department committees and teams.
- Demonstrate a commitment to personal growth and
- Supervise the work completed by direct reports, ensuring
appropriate productivity and quality.
- Evaluate the work completed by direct reports and provide
constructive feedback so as to support success.
- Provide guidance to direct reports on requirements and/or
opportunities for learning and professional development for
themselves and their respective team members.
Perform other duties as assigned.
IMPACT TO THE UNIVERSITY
An effective Residential Life Program supports student recruitment,
retention, socialization and personal and academic success.
Collaboration with other University entities contributes to
consistency and alignment with institutional goals and objectives.
This position is responsible for processes and protocols related to
student conduct and compliance, and responding to emergent
situations involving students. Failure to manage these situations
properly could result in loss of life, loss of property, and/or
liability for the University.
This position leads a unit whose staff interact with all persons
living in residence on a regular basis, addressing a wide range of
issues including health and safety concerns with a very diverse
population. In some instances, immediate response is required to
prevent loss of life and/or property. The position oversees the
operationalizing of student development and applied environmental
theory within a dynamic environment.
Position works typical business hours Monday through Friday;
however, frequent evening and weekend commitments occur primarily
during the academic year (Autumn through Spring quarters). Position
is in an “on-call” status for emergencies at all times.
Direct supervision of 6 full-time professional staff and indirect
supervision of an additional 37 full-time staff.
Assistant Vice President for Student Life/Executive Director,
Housing & Food Services
Master’s degree in student personnel, counseling, higher education
administration or related field and three years in a leadership
position managing campus residential communities including
experience that demonstrates:
- Knowledge of student development theory and the ability to
translate theoretical concepts into practice.
- Strong communication skills including public speaking.
- Understanding of principles of diversity, equity, and inclusion
in regard to organizational development, supervision, staff
development, and student learning and development.
- Ability to develop effective relationships with a wide range of
individuals internal and external to the institution.
- Knowledge of student conduct processes, compliance requirements
and best practices.
- Knowledge of incident response and follow-up.
- Understanding of program assessment and the ability to
interpret and apply data to practice.
Equivalent education and/or experience may substitute for
- Terminal degree (Ed.D. or Ph.D.) in related field.
- Ten years of experience in a leadership role in collegiate
- Evidence of contributions to the field of student learning and
development including conference presentations, publications,
research and speaking engagements.
CONDITION OF EMPLOYMENT
A satisfactory outcome from the employment verification and
reference check processes.
The application process for UW positions may include completion of
a variety of online assessments to obtain additional information
that will be used in the evaluation process. These assessments may
include Work Authorization, Cover Letter and/or others. Any
assessments that you need to complete will appear on your screen as
soon as you select “Apply to this position”. Once you begin an
assessment, it must be completed at that time; if you do not
complete the assessment, you will be prompted to do so the next
time you access your “My Jobs” page. If you select to take it
later, it will appear on your "My Jobs" page to take when you are
ready. Please note that your application will not be
reviewed, and you will not be considered for this position until
all required assessments have been completed.
The University of Washington is an equal opportunity,
affirmative action employer.