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Senior Career Counselor - Program Lead

San Jose State University
California, United States
Salary Not Specified
Posted date
Aug 11, 2021

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Position Type
Faculty Positions, Education, Counsellor Education, Administrative, Student Affairs, Academic Advising & Academic Support Services, Career Services, Counseling, Other Student Affairs
Employment Type
Full Time
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Job Summary

Under the general supervision of the Interim Director of the Career Center, the Senior Career Counselor - Program Lead works independently to lead the team of counselors and student assistants to engage 8,000 new students (first-year and transfers) in career services through numerous orientation/onboarding events each semester. The Senior Career Counselor - Program Lead leads the design and delivery of weekly career education programming to assist students in selecting majors and choosing initial career paths. The Senior Career Counselor personally delivers and leads the New Student Team to deliver career development and job search counseling to targeted student population in both individual and group settings, decided and undecided students; leads the career counselor intern (student assistant) program, from candidate selection through training and ongoing supervision; trains peer ambassadors to provide tier 1 career support. The Senior Career Counselor - Program Lead provides positive leadership, motivation, team support and coordination to ensure quality, innovative programs for SJSU students and alumni.

Key Responsibilities

  • Provides career counseling online/virtually, individually and on a group facilitation basis for students choosing a major, preparing for or entering careers, seeking employment, and identifying internship/career related opportunities with emphasis in targeted fields
  • Plans, develops, and implements professional development, career development, and employment-related programs targeted to students in partnership with the academic sector and employers to ensure their smooth entry into the marketplace
  • Supports students with the development of employment transition plans including building quality job searches, resume/portfolio preparation, professional ethics, interviewing, and networking competencies
  • Conducts workshops and facilitates groups on various career management and job search topics
  • Leads the assigned Center programs, including assessment, design, development, delivery and evaluation
  • Based on programs’ learning outcomes and the target population needs, designs or selects instructional materials, resources, and instructors
  • Leads the Center’s internal Internship/Paraprofessional Program, developing standardized outcomes and evaluating the program.
  • Identifies effective pedagogical methods for the program’s target population, which may include live or asynchronous classroom-based or e-learning methods
  • Serves as liaison to assigned population, Colleges and/clusters, relevant programs, and related employers, ensuring coordination of activities/services and development of strong partnerships
  • Develops relationships and communications with academic partners from assigned colleges or programs and related academic clubs and relevant professional/community organizations
  • Liaison to the First Year Experience, New Student Orientation, Transfer Orientation and Advising committee
  • Oversees and delivers preparatory programs and workshops which posture students for quality connections with employers and successful employment experiences
  • Oversees development and integration of web content, virtual services and on-line/long distance programs related to assigned academic fields
  • Supervises and manages peer ambassadors, interns and/or student assistants as appropriate

Knowledge, Skills & Abilities

  • Ability to function effectively in a culturally-diverse environment and establish relationships & partnerships with a various levels of the public
  • Proven track record of program management/project leadership including assessment and evaluation
  • Skilled in development and use of virtual and on-line, distance-learning employment-related tools and resources
  • Excellent presentation, teamwork, and organizational skills
  • Ability to analyze complex situations accurately and adopt effective courses of action
  • Excellent customer service and public relations skills
  • Ability to advise students individually or in groups on varied and complex matters
  • Excellent oral and written communication skills
  • Ability to develop and coordinate career/employment programs
  • Skilled in leadership, peer-to-peer, and intern development
  • Strong presentation, networking and negotiation skills
  • Ability to function successfully in a detail-oriented environment, handle multiple work priorities, organize and plan work and projects

Required Qualifications

  • Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related
  • Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job‑related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Preferred Qualifications

  • A master's degree in counseling, psychology, human resources, talent development, or related human-development field
  • 4 years of experience advising or counseling students in a higher education setting
  • Experience with program management setting basic milestones, identifying resource needs, and team development
  • 4 years of experience in developing, implementing, and administrating live or long-distance programs relevant to career development, counseling, or employment
  • Certified to administer and interpret career assessments (Strong, MBTI)


Classification: Student Services Professional IV
Anticipated Hiring Range: $5,351/month - $5,800/month
Salary Range: $5,351/month - $7,633/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: August 11, 2021 through August 29, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: August 11, 2021 (9:00 AM) Pacific Daylight Time
Applications close:

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