Enrollment Counselor

Cape Cod Community College
Massachusetts, United States
Salary Not Specified
Posted date
Aug 11, 2021

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Position Type
Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar, Disabled Student Services, Financial Aid, Other Student Affairs, Student Activities & Services
Employment Type
Part Time
About Cape Cod Community College:

Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day. Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do.

For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today's highly competitive market place, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school. And, when you consider the savings in the overall cost of a four-year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value.

The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future.

Job Description:


The Enrollment Counselor for the CCCC Emergency Aid Program will continually engage with current students seeking emergency aid and other basic needs resources. The Enrollment Counselor will use an equity-minded and culturally responsive approach to connect a diverse population of students to federal, state, and local emergency aid while also providing outreach for financial aid applications. This position is responsible for the oversight and reporting of the student aid portion of Higher Education Emergency Relief Funds (HEERF). The purpose of student aid portion of the HEERF grant awards is to provide emergency aid to students to ensure learning continues during the COVID-19 pandemic. The Enrollment Counselor will maintain a high level of professionalism and will facilitate the CCCC emergency aid application process and disbursement in collaboration with the dean. This position is temporary and funded through the institutional portion of the Higher Education Emergency Relief Funds.


  1. Consistently engage with students via multiple communication channels, including via phone, in-person, and remote/virtual modalities.
  2. Collaborate with the offices of Financial Aid, Student Wellness, and Student Accounts to promote financial aid resources, emergency aid, and basic needs support.
  3. Professionally assist students through the emergency aid and financial aid processes in accordance with College policies and procedures and in compliance with all applicable regulations and accrediting standards.
  4. Actively case-manage students receiving emergency aid, including basic needs resources, ensuring follow-up to promote and support student success and retention.
  5. Review and determine eligibility for emergency aid applications.
  6. Prepare and disseminate reports for emergency aid disbursement in collaboration with Enrollment Management, Financial Aid, and Student Accounts.
  7. Collaborate with departments outside of Enrollment Management to ensure the delivery of a high level of service to every student and to maintain applicable program knowledge.
  8. Professionally and enthusiastically, present information regarding the emergency aid program and financial aid to a diverse population of students.
  9. Perform related duties as directed.



  1. Bachelor's degree in education, business administration, or closely related field; with two years of experience and/or training involving college admissions, enrollment, financial aid, student services; or an equivalent combination of education, training, and experience.
  2. Proficiency using Microsoft Office Suite.


  1. Experience with a student information enterprise, such as Jenzabar.
  2. Experience using multiple channels for communication.
  3. Demonstrated experience working with a diverse population of students.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

COMPENSATION : $30.03 per hour for 18 hours per week. Period of employment: August 2021 - May 2022. Part-time, Non-benefited, Grant-funded MCCC Unit Position.

APPLICATION DEADLINE: Immediate need; applications reviewed upon receipt.

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to grant funding and the FY2022 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly-accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College does not provide any measure of assistance for applicants who do not have the ability to work in the United States.

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Application Instructions:


Begin the online application process by going to the APPLY NOW link. During the process you will be given an opportunity to upload required documents : a cover letter addressing how you meet the minimum requirements of the position and resume (failure to submit requested documents may result in disqualification). Please note that finalist candidates will be asked to provide three current professional letters of reference and transcripts.

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your Cape Cod Community College Careers Account to check your completed application.

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