Senior Manager, Communications and Marketing

• Partner with senior management and content experts throughout CTY to develop and implement communications and marketing strategies and ensure current and consistent messaging of the Center’s services, programs, policies, and priorities across platforms.
• Develop timely and relevant content and communications to critical audiences (including students, parents, staff, and educational partners), including promotion of specific academic program deadlines and new and existing services.
• Lead the development and maintenance of marketing, website, and communications materials for the Center.
• Serve as a subject matter expert on critical infrastructure efforts as they related to communications and marketing.
• Manage external communications and marketing vendors and consultants to ensure timely and successful completion of projects.
• Work closely with the central university marketing and communications team to leverage marketing communications best practices and participate in universitywide communication initiatives, when appropriate.
• Manage media and public relations campaigns to generate awareness of the Center and manage its brand and reputation, including opinion pieces and local and national news placements.
• Routinely measure effectiveness of communications and marketing efforts, reporting on qualitative and quantitative metrics.
• Oversee and provide strategic guidance for sponsorship, conference, and paid media placements.
• Manage the communications budget and work collaboratively with the senior director and Finance staff to develop annually.

Minimum Qualifications (Mandatory):

Bachelor’s Degree required in Journalism, Communication, Marketing, or related field required. Master’s preferred in relevant field strongly preferred. Advanced degree may substitute for required experience, to the extent permitted by the JHU equivalency formula. Five (5) years related experience required. Ten (10) years of experience in progressively responsible positions managing communications and marketing staff and projects strongly preferred. Three years supervisory experience preferred. Proficiency in marketing CRM and other technology solutions. Strong organizational skills and the ability to support multiple projects under potentially conflicting deadlines. Demonstrated ability to build relationships, motivate others, and manage interpersonal situations. Demonstrated project management skills. Exceptional verbal, written, and interpersonal skills.

Must be able to work competently with Microsoft Office 365 and other desktop applications. Exceptional verbal and written skills.

Supervisory Responsibility:

• Position oversees four direct reports and five indirect reports, including two casual staff members.

Physical Requirements:

• Ability to sit in a normal seated position for extended periods of time
• Dexterity of hands to operate a computer keyboard, mouse pad and other office machinery
• The incumbent will be required to communicate regularly via telephone and face to face with internal and external customers and must be able to exchange accurate and timely information in these settings
• Position also requires a degree of mobility common to working in an office environment; bending, kneeling or standing during events and presentations may be required.

Additional Information:

• This position is eligible for a hybrid schedule, up to two days remote per week (M & F). Flexible Scheduling is also available.
• Applicants must be authorized to work in the US, and must either live in the US or another area in which JHU has a business entity.
• All employees participating in or serving children in University programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect and reporting of known or suspected child abuse and neglect.

JHU Equivalency Formula: 18 graduate degree credits may substitute for one year of experience.  For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title:Sr. Communications & Marketing Manager
Working Title: Senior Manager, Communications and Marketing
Role/Level/Range: L/04/LD
Starting Salary Range:$72,159 - $99,187
Employee group: Full Time
Schedule: M-F, 8:30 am-5:00 pm
Exempt Status: Exempt
Location: 02-MD:Mount Washington Campus
Department name: 10000091-Communications and Marketing
Personnel area: Academic and Business Centers

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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