Administrative Associate III, Missoula College

The Missoula College at the University of Montana invites applications for an Administrative Associate III to join our team. The person selected for this position will provide a variety of student services to the Academic Advising Center and the Learning Center at Missoula College as well as providing administrative support for the Director of Student Services.



Duties and responsibilities include, but are not limited to:

• Serve as main point of contact for the Missoula College Academic Advising Center and Learning Center: walk-in individuals, office phone calls, and emails (Academic Advising Center primary email address inbox)
• Ensure that students are referred appropriately (student services/other departments)
• May assist students in scheduling of formal advising appointments with the advisors (and screen each student to ensure meeting with appropriate advisor).
• Aid in preparation for and student management during New Student Orientations
• Checking student account holds
• Checking a student’s major and ensuring they are admitted, if new
• Check math and writing placement scores, and explain/address placement score placements
• Address registration errors and answer questions, as appropriate
• Learn UM GERs and MC degree program requirements. May carry a small advising load.
• Provides basic advising and pre-advising support to students
• Assist with outreach to new and continuing students
• Assist with content management for website and database management
• Manage the Missoula College Learning Center, including the testing and tutoring services, including supervision of any student employees
• Update website, or train/oversee student employee to manage content
• Other duties as assigned

Required Skills

• Ability to network, collaborate, and problem solve with diverse groups and individuals.
• Ability to prioritize multiple projects or to change priorities quickly and frequently.
• Ability to effectively communicate in oral and written form
• Ability to learn various software including web content and database management skills
• Ability to provide excellent customer service to diverse groups and individuals

Minimum Required Experience

• High School diploma and three (3) years of progressive work experience or an equivalent combination of education and experience.

Preferred Qualifications

• Bachelor’s degree
• Working knowledge of UM Policies and Procedures

About the Missoula College and UM

The mission of Missoula College is to create a comprehensive, accessible, student-centered learning environment that fosters individual growth, facilitates workforce development, and provides a foundation for advanced academic achievement.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

Nestled in at the base of Mount Sentinel and on the banks of the Clark Fork River, UM campus is described as one of the most beautiful in the US. The region boasts unparalleled year around recreational opportunities and a vibrant arts and culture community. UM offers a unique opportunity for professional growth in a magnificent environment. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

UM provides a culture that values hard work, intellectual curiosity, diversity, collegiality, innovative thinking, and teamwork, making it a great place to grow and develop professionally. Located in the heart of western Montana’s stunning natural landscape, UM attracts first rate teachers, researchers, and students from around the world. A city within a city – with its own eateries, stores, medical facilities, banking and postal services, and zip code – UM has an increasingly diverse population and rich culture.



To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

• University of Montana
• Video: UM Lifestyles
• University Highlights

Position Details

Position Title: Admin Assoc III

Position Number: NEW

Department: Missoula College

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $14.605/hr - Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department .

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).


How to Apply

Priority Application Date: Monday, August 30, 2021 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online.

A complete application Includes:

1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
2. Detailed Resume – listing education and describing work experience
3. Professional References – names and contact information for three (3) professional references

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular