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Audio Visual Technician II

Philadelphia College of Osteopathic Medicine
Georgia, United States
Salary Not Specified
Posted date
Aug 2, 2021

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Position Type
Faculty Positions, Education, Instructional Technology & Design, Administrative, Academic Affairs, Instructional Technology & Design (Campus), Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Employment Type
Full Time
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Audio Visual Technician II

At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM’s strategic vision. Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.

Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a “whole person” approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals. At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.

We are currently seeking to fill our Audio Visual Technician II position at the South Georgia campus with a highly qualified and passionate individual.


Supports the educational mission of PCOM by providing, maintaining, and supporting the educational technology, audio visual infrastructure, and learning resources of PCOM. The core mission is support of the end user – assisting, instructing, and training PCOM faculty, students, and staff in the effective use of PCOM’s educational technology and learning resources. Utilizes strong interpersonal and communication skills to coordinate across all PCOM departments and with outside vendors to accomplish this mission. Utilizes Educational Technology and Educational Information Systems to facilitate communication, cooperation, and collaboration between PCOM’s multiple campuses, its Community Healthcare Centers, and its other affiliations.

Serves as a valuable resource to the growing PCOM community in utilizing educational technology and learning resources to accomplish the objectives and mission of PCOM

Level Definition

Manager provides overall objectives & in consultation with employee develops deadlines. Work is reviewed for fulfillment of objectives & overall compliance with policy & procedures. Employee completes majority of activities without direction; consulting with supervisor only in regard to new or unusual circumstances. Employee uses judgment & an extensive amount of experience to adapt an advanced knowledge of skills, methods, practices, policies & procedures & a moderate degree of innovation, analysis, & reasoning to plan & prioritize work that is primarily project oriented & involves some extremely difficult problems &/or decisions. Employee interprets policy.

Duties and Responsibilities:

  • Support and maintain state-of-the-art audiovisual facilities to fulfill PCOM institutional needs and objectives.
  • Anticipate needs and respond quickly in the daily support of end-users utilizing PCOM Educational Technology and Educational Information Systems.
  • Serve as an available and ready resource to faculty, staff, and students in solving problems and accomplishing long-term objectives using Educational Technology.
  • Continually develop new knowledge sets and skills to help end users in meeting the expanding needs and demands of the growing PCOM community. Educational Information Systems and Technology Support Platforms.
  • Integration of Lecture Capture and Distance Learning Platforms (YUJA, Blackboard Collaborate, ZOOM, Google Meet) with classroom AV Systems and the training and ongoing support of faculty, staff, and students in using these platforms.
  • Maintain inventory of tools, parts, and supplies for PCOM Educational Technology Videoconferencing
  • Initiate videoconference calls for PCOM meetings and events as requested.
  • Maintain database of higher education and medical videoconference sites, videoconference IP numbers, contact names, and telephone numbers.
  • Consult with, and build working relationships with videoconferencing personnel at other videoconferencing sites to ensure NEAR END/FAR END compatibility and optimal call quality.
  • Perform preventative maintenance by scheduling videoconference test calls to monitor reliability and call quality of videoconference systems. Troubleshoot videoconferencing problems and coordinate with other departments and outside vendors to resolve them.

PCOM is an equal opportunity employer and all qualified applicants will receive consideration. We adhere to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

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