Requisition ID: req3262
Job Title: Barista II
Department: Hospitality Management
Location: Columbus Campus
Employment Type: Staff
Employment Status: Part-Time Professional
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Non-Exempt
Compensation Type: Hourly
Schedule: Up to 29 hours a week.
Community colleges are uniquely positioned to respond to workforce
needs and make higher education an affordable reality. There has
never been a better time to join a two-year college, and there’s no
better place to do it than at Columbus State. A laser focus on
student success and a partnership mindset have established Columbus
State as a key talent provider in a thriving regional economy, and
a premier community college that is changing the nation’s education
and workforce landscapes.
With more than 46,000 students across two campuses, at several
regional learning centers, and online, Columbus State is the
nation’s only institution recognized as an Achieving the Dream
(ATD) college, an AACC Guided Pathways institution, and a
participant in The Right Signals Initiative through the Lumina
Foundation. Columbus State employees at all levels benefit from an
engaging, collaborative, and supportive culture that rewards
innovation and vision. We provide competitive compensation,
comprehensive benefits, and professional development opportunities.
We are dedicated to ensuring that the diversity of Columbus State
faculty and staff reflects that of our students and region. We are
proud to be a central part of a community that embraces differences
and celebrates the many cultures, beliefs, and lifestyles that
define Central Ohio.
Columbus, Ohio is also home to The Ohio State University and more
than 30 other colleges and universities as well as the headquarters
of multiple Fortune 500 companies. Columbus is one of America’s
fastest-growing cities, offering a wealth of cultural experiences,
dining, entertainment, shopping opportunities, and more. That’s why
Central Ohio residents find living here so fulfilling, both
professionally and personally
The barista position promotes coffee consumption by educating
customers; selling coffee and coffee grinding and brewing
equipment, accessories, and supplies; preparing and serving a
variety of coffee drinks, along with pastries and cookies. This
position assists in the care, cleaning of the café and stocking of
café disposables, grab and go food items and beverages.
Professionalism, Adaptability, Managing Work, Energy, Continuous
Improvement, Quality Orientation, Customer/Student/Employee Focus,
Stress Tolerance, Collaboration, Work Standards
ESSENTIAL JOB FUNCTIONS
Prepares and sells coffee drinks by following prescribed recipes
and preparation techniques for coffee drinks, such as: espresso,
espresso lungo, caffe latte, and cappuccino. Sells coffees and
coffee grinding & brewing equipment by explaining the
differences in coffee beans and coffee preparation machines;
demonstrates how brewing equipment operates.
Welcomes and engages customers by determining their coffee
interests and needs. Educates customers by presenting and
explaining the coffee drink menu; answering questions, as needed.
Works with and supports student interns and student employees.
Generates revenues by attracting new customers; defines new and
expanded services and products. Enhances coffee shop reputation by
accepting ownership for accomplishing new and different requests;
exploring opportunities to add value to job accomplishments.
FACILITIES MANAGEMENT & INVENTORY
Ensures all café areas are clean & tidy. Ensures coolers are
stocked with freshly rotated food items. Maintains inventories by
replenishing coffee bean supply; stocking coffee brewing equipment;
maintaining supplies, pastries, and cookies for the coffee bar.
Keeps equipment operating by following operating instructions;
troubleshoots breakdowns; maintains supplies; performs preventative
maintenance; calls for repairs. Maintains safe and healthy work
environment by following organization standards and sanitation
regulations. Improves quality results by studying, evaluating, and
re-designing processes; implements changes; maintains and improves
the appearance of the store and coffee bar.
DIVERSITY, EQUITY & INCLUSION
Fosters and maintains a safe environment of respect and inclusion
for faculty, staff, students, and members of the community.
OTHER DUTIES & RESPONSIBILITIES
Availability to work within operating hours. Attends all required
meetings and trainings. Updates job knowledge by participating in
educational opportunities; reading coffee, retail trade, and food
service publications; maintaining personal networks.
Usual Physical Requirements
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions described in
this position description. While performing duties of this job, the
employee regularly exhibits digital dexterity when entering data
into the computer. The employee regularly sits, stands, and walks
for extended periods of time. Employee converses verbally or
manually with others in person and by telephone. Employee
occasionally reaches with hands or arms, climbs or balances and
stoops, kneels, crouches or crawls. Employee occasionally lifts or
exerts force of up to 25 pounds.
Restaurant environment on all three floors of the Hospitality
building and occasionally in other areas on and away from campus.
Regular exposure to moderate noise typical to business
Knowledge, Skills and Abilities:
Knowledge of: current café/coffee industry trends;
technology and equipment; procedures, regulations, and standards;
local, state and federal food sanitation regulations; operational
knowledge of professional coffee machines and café equipment and
Skill in: verbal and written communications; maintaining
good public relations; customer service; conflict resolution;
general typing; application of job software programs; time
management and organization; problem-solving under pressure;
constantly assessing and adapting to current practices to perform a
task better, faster, or more efficiently; process and performance
improvement; preparing coffee based beverages and other café fare;
math, specifically as it relates to cash handling; customer
Ability to: work in a team environment and motivate team
members to sustain high levels of performance; proactively
prioritize needs and effectively manage resources; learn new
techniques, methods, and new ways to utilize ingredients; develop
and maintain effective working relationships with associates,
vendors, students, telephone users and general public; think
creatively to find solutions for business problems; perform complex
tasks and prioritize multiple projects.
High School Diploma or GED. One (1) year of work experience in a
full-service coffee shop, and hands-on experience working with
professional coffee machines and café equipment. State Motor
Vehicle Operator's License or demonstrable ability to gain access
to work site(s). An appropriate combination of education, training,
coursework and experience may qualify a candidate.
Additional Information: If offered the position, candidate
must successfully complete a background check and drug