Civic Engagement Director, CCI

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Posted date
Aug 5, 2021

View more

Position Type
Administrative, Academic Affairs, Research Administration, Business & Administrative Affairs, Other Business & Administrative Affairs, Community Relations & Institutional Outreach, Executive, Executive Directors
Employment Type
Full Time

Johns Hopkins University seeks aCivic Engagement Director (Senior Program Manager) for its soon-to-be-launched center focused on public sector innovation, city transformation, and civic engagement. The new center will become a globally recognized organization focused on advancing the art and science of public sector innovation, especially among local governments. Specifically, the center will advance research, engage students, and support local governments around organizational, program, and policy innovation.

Working closely with the inaugural Executive Director and other senior leadership, the Civic Engagement Director will play a critical role in developing the center, designing and delivering programs, and building a team to increase the legitimacy and impact of local government innovation with a special emphasis on the ways in which residents contribute to the design, development, and delivery of new services and policy approaches. The Civic Engagement Director will work in close collaboration with Bloomberg Philanthropies, which has been a pioneer in supporting creativity with city halls for the past decade and is providing the initial funding for the new center.

The Civic Engagement Director will build and oversee a team dedicated to improving connections between residents and government using cutting edge methods to tackle pressing challenges in communities around the globe. They will work collaboratively with the leadership and staff across the new center to develop and deliver innovative, community-engaged approaches to public sector problem solving.

The Civic Engagement Director must have a forward-thinking mindset and the vision to deliver impactful programs that benefit residents, both expanding on the legacy of existing initiatives (such asCities of Service) and designing new ones. Our ideal candidate will demonstrate a strong point of view on the opportunity to reimagine the role and opportunities of local governments, what it means to create meaningful civic engagement, and the capacity for transformational resident-driven innovation.

The new center will be committed to addressing structural and entrenched racism and recognizing the public sector’s role in perpetuating these legacies over time. We are looking for a leader committed to dismantling systemic racism and a person who recognizes the power of community-led initiatives and grassroots efforts to build stronger communities.

Specific Duties & Responsibilities:

  • In partnership with center leadership and funders, developing a strategy for civic engagement and resident-driven innovation programming that helps build the field of public sector innovation, including establishing clear goals and measuring progress towards those goals
  • Overseeing the delivery of multiple civic engagement initiatives and programs in cities around the world
  • Supporting the University’s role in promoting interdisciplinary collaborations with a range of partners and stakeholders to advance research, policy, and practice, with a focus on how resident-driven innovation leads to equitable and sustainable growth in cities
  • Establishing the center as an international thought leader for resident-driven innovation and civic engagement
  • Managing and appropriately growing a team of community engagement subject matter experts who each oversee a diverse portfolio of programs and cities supporting work
  • Onboarding and providing regular training to staff in best practices and delivery methods
  • Overseeing the development of materials presenting civic engagement trends and results seen in cities
  • Identifying, developing, and documenting best practices in the field of civic engagement and resident-driven innovation, ensuring these practices are shared and adopted
  • Overseeing the work of the center’s civic engagement staff and partner organizations that deliver technical assistance, ensuring engagements meet targeted goals and are delivered on budget
  • With the support of the Monitoring & Evaluation team, creating strong baselines to map partner progress, including key metrics associated with the targeted service, as well as qualitative data gathered from user journeys and interviews
  • Building and maintaining strong relationships with city leaders, elected officials, community stakeholders, and other critical partners
  • Representing the center to external stakeholders including governments, philanthropy, nonprofit organizations, community partners, and academic and public sector leaders
  • Demonstrating progress in a compelling way, in cooperation with the center’s communications team
  • Other duties as assigned

Minimum Qualifications (Mandatory):

  • Master’s degree in related field
  • At least five years’ experience in the field of civic engagement or government innovation
  • Experience managing diverse teams
  • Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula

Preferred Qualifications:

  • Master’s degree in public policy related field or equivalent
  • Understanding of government, including experience working with cities, states, or national agencies
  • Government transformation and program delivery experience, changing how government works to serve residents and delivering results-oriented programs, from design to implementation to storytelling and impact measurement
  • Diplomatic and customer service orientation to liaise with the highest levels of government and successfully achieve common goals in cities—maximizing the impact of programs, pushing for new innovation methodologies that may be unfamiliar, and collaboratively clearing roadblocks
  • Interest in forging relationships between cities and growing a worldwide network of government innovation practitioners
  • Strong communications skills to serve as a persuasive representative for programs with cities and partner organizations, and at public forums; as well as with community partners and stakeholders
  • Ability to capture findings from user research, partners and clients, and the ideation process to create a bank of best practices and ideas and promote them to a network for widespread adoption, as applicable
  • Community development or human-centered design or responsive design experience in a government environment

Level of Independent Decision Making:

  • High level of independent decision making

Supervisory Responsibility:

  • Sr. Research Data Analyst (2) (WT Sr. Advisor)
  • Research Program Coordinator (1)

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title:Sr. Program Manager
Working Title: Civic Engagement Director, CCI
Role/Level/Range: ATP/04/PG
Starting Salary Range:Commensurate With Experience
Employee group: Full Time
Schedule: 37.5/5
Exempt Status: Exempt
Location: 01-MD:Homewood Campus
Department name: 60006654-KSAS - Centers for Civic Impact
Personnel area: School of Arts & Sciences

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Homewood Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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