Student Services Coordinator

University of Idaho

Student Services Coordinator

Location: Moscow

Division/College: College of Education, Health & Human Sciences

Employee Category: Exempt

Pay Range: $45,530 or higher depending on education and experience

Full/Part Time: Full Time

Position Summary:
The Student Services Coordinator is responsible for planning, organizing and coordinating the College of Education, Health and Human Sciences' (EHHS) student on campus recruitment and retention event efforts, collaborating and coordinating with external College and University recruitment plans and activities, and for providing excellent customer service for students. These responsibilities include:

• Developing, planning and implementing on campus recruitment and retention strategies;
• Collaborating and/or coordinating with special events on and off campus for current and prospective students;
• Directing and supporting scholarship processes and awards;
• Leading and providing direction and instruction to and within the EHHS Ambassador Program;
• Coordinating all EHHS petition processes;
• Working with program coordinators, faculty and committees to accomplish the goals of the EHHS Student Services Office;
• Working with the Associate Dean on goals and objectives, policies, practices and make administrative decisions on areas as assigned above; and
• Being an active contributor to the College's Recruitment, Retention, Marketing and Communications team.

Minimum Qualifications:

• Master’s degree.

• 1+ years of work experience in student support services, clientele support services or other experience related to organizational learning.
• Experience working with policies, procedures, regulations and specialized or complex information.
• Experience performing liaison activities.
• Experience planning and implementing programs, and developing, promoting and gaining program support.
• Experience using computer software and applications for word processing, email, internet searches, and data organization.
• Experience utilizing multiple sources to collect and compile information.

Preferred Qualifications:

• Master’s degree in Education, Health and Human Sciences or related field or in the Student Services related fields.
• Recruitment, marketing and/or communications background/experience.
• Higher education work experience.
• University teaching experience.
• Experience with student data/information management systems.
• Social media platform experience.
• Experience in using cloud-based video communication technology.
• Strong interpersonal and writing skills.

Physical Requirements & Working Conditions:

• Travel, and work weekends and evening hours for scheduled recruitment and retention events.

Posting Number: SP002958P

Posting Date: 08/03/2021

Closing Date:

Open Until Filled: Yes

Special Instructions:
Applications received by August 20, 2021 will receive first consideration.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit: jobs.uidaho.edu

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.




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