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Recruitment and Retention Program Assistant

Pierce College
Washington, United States
$33,588.00 - $38,592.00
Posted date
Aug 5, 2021

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Position Type
Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar, Student Activities & Services
Employment Level
Employment Type
Full Time
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A Community College District in Puyallup and Lakewood, Washington

invites applications for the position of:


Recruitment and Retention Program Assistant (Program Assistant)


$2,799.00 - $3,216.00 Monthly

                                           $33,588.00 - $38,592.00 Annually

OPENING DATE:                  07/28/21

CLOSING DATE:                  08/12/21 05:00 PM



Recognized by the Aspen Institute as one of the Top 10 community colleges in the nation, Pierce College is an innovative and mission-driven community college committed to antiracism and excellence to equitably support all students achieve their academic and professional goals. Check out our Aspen Institute Rising Star Award.

The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.

In order to promote equitable professional development, the specialist fosters empowering professional experiences that offer collaboration, affirmation, and genuine empathy, validating each employee’s journey, experience, strengths, and goals. This is accomplished through a broad scope of responsibilities that focus on keeping underrepresented students at the center of our work. Listening, observing, valuing, validating, and building meaningful relationships with students and staff who participate in the various Library and Learning Resource programs is at the heart of this position.

General tasks include, promotion of part-time employment opportunities, specifically to traditionally underrepresented student groups to ensure diversification of part-time team members; acting as program liaison with HR, processing all employment forms; planning and facilitating orientation and all on-boarding processes; and contributing to the establishment of antiracist program standards, services, and procedures. 

This individual will work collaboratively with a dynamic team that provides holistic and culturally sustainable academic support services that normalize the idea of a support network. Library and Learning Resources also partner with numerous instructional and non-instructional student programs across the college creating a community of support.


Please note: The health and well-being of our students and staff are top priorities. In order to safeguard the health of our district, all Pierce College employees are working remotely until further notice, with a few exceptions for core staff and labs. The nursing program does include some of these exceptions. More information is located under the "Physical Work Environment" section listed below.


About the District: The College enjoys a strong presence in the community and participates in numerous partnerships with business, community, government, and educational organizations. The campuses have modern facilities that include state-of-the-art teaching and learning spaces; an immersive, full-dome digital planetarium; child development centers; and health education centers, all with a beautiful view of nearby Mount Rainier. Want a feel for our District? Take a peek at our Campus views!


Pierce College Fort Steilacoom - Located on a beautiful 140-acre site adjacent to a 340-acre community and recreational park, including Waughop Lake.


Pierce College Puyallup – Located on a luscious site with 125-acres of wooded land with beautiful hideaways.


Pierce College at Joint Base Lewis-McChord – Located at the Joint Base Lewis-McChord (JBLM) military sites, serving many of our military and active duty families that are serving our country.




Staff Recruitment and Onboarding Support:
  • Create a Radically Welcoming Environment that Inspires a Sense of Belonging: Send recruitment notices and ads to various stakeholders (faculty, advisors, retention managers, etc).
  • Process incoming employment inquiry requests, recommendations, and applications, connecting with each prospective candidate and logging into central database for program managers of each department to review.
  • Guide applicants through completion of HR forms and supplemental documents.
  • Interpret, review, and apply program specific policies, procedures, and regulations using an antiracist framework to identify inequitable policies and practices.
  • Organize and participate in part-time staff interview committees along with program managers/specialists, maintaining all communications between the candidate and the department managers.
  • Once decisions have been made by program managers, send hiring decision notifications and applicable employment forms to candidates.
  • Demonstrate cultural humility and vulnerability in interactions (via email, phone, and in-person) with students and employees in order to advance an inclusive environment.
  • Be available for “Just-in-Time” support as employees are navigating our on-boarding processes and learning the expectations and responsibilities of being a state employee.
  • Coordinate staff orientation and initial training schedule, preparing all necessary resources and materials.
  • Provide program support and coordinate team professional learning & development.


 Staff Retention:
  • Assist program leadership with maintaining a welcoming and inclusive experience, with an emphasis on building meaningful relationships that validate legacy, value potential, and honor their professional journey.
  • Conduct new employee check-ins to ensure their needs are being met, and let them know they are valued members of our community.
  • Consistently model behaviors and communication that nurtures a collaborative team environment, actively demonstrating respect for diversity and inclusivity.


Record Keeping & Reporting:
  • Maintain accuracy in all staff tracking logs; create, maintain, and run detailed data reports as needed to provide program managers and division dean with statistical information.
  • Assist leadership with required quarterly and annual outcomes reports. 


Required Education:
  • High School Diploma/GED and some successfully completed college-level coursework.


Required Experience:
  • Commitment to engaging in the advancement of equity, diversity, and inclusion in higher education and to serving marginalized students.
  • Demonstrated ability to work effectively with a diverse community fostering collaboration and co-creation.
  • Experience working with students who have been marginalized/minoritized, including those who may be economically disadvantaged, first-generation, and/or first time in college.
  • Excellent interpersonal communication skills, demonstrating cultural awareness and responsiveness.
  • Proficiency in MS Word, Excel, and Outlook.


Required Knowledge, Skills and Abilities:
  • Values diversity and possesses a strong understanding of equity, diversity, and inclusion; ability to work effectively with faculty, staff, students, families and other constituents from different backgrounds; understand the impacts cultural norms/dominant culture may have on pursuing a college education, particularly for marginalized populations.
  • Strong, positive interpersonal skills including the ability to work collaboratively, build effective working relationships, be a team-oriented leader, and employ critical thinking skills.
  • Ability to communicate effectively with individuals, groups, college departments and external organizations, practicing active listening and clear assertive communication skills.
  • Strong organizational skills including prioritizing, keeping track of information or work-in- progress to meet deadlines, ensuring accuracy, multi-tasking as appropriate, and handling interruptions appropriately.
  • Ability to interpret and explain regulations, policies, procedures, guidelines, and reporting requirements in multiple ways.
  • Utilize excellent time management, problem-solving techniques, and effective, equity-centered judgment in complex and sensitive situations.
  • Proficiently use spreadsheet software, such as Microsoft Excel, to create, modify (using basic formulas and functions), integrate established templates, and properly format forms. 

Application Requirements:

To be considered for this position, applicants must:

  • Meet the required qualifications as outlined in this announcement.
  • Complete the online application profile at h t tp:// Apply for the specific job opening.
  • Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. At Pierce College, we value culturally competent and compassionate individuals who bridge diverse backgrounds and perspectives in support of academic equity and excellence. In your cover letter, please address how you will support the mission of Pierce College to create quality educational opportunities for a diverse community of learners to thrive in an evolving world. Please include in your response how your previous education and/or professional experience contribute to your effectiveness in promoting a climate of student success for a diverse community of learners. (Cover Letter)
  • Upload (attach) detailed résumé of all educational and professional experience. (Résumé) Transcripts are not required in order to apply for this position, however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and confer date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: w w (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)
  • Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted. (References)

Provide a response to the following question (Supplemental Questions):

  1. How do you conceptualize the relationship between equity, diversity and inclusion and excellence? 


Special Note: To ensure consideration, application materials should be received no later than 5:00

p.m. on the closing date.


Terms of Employment:

This is a full-time (40 hours per week) classified, overtime-eligible position with Pierce College District. The primary work location will be at Pierce College Puyallup campus but occasional travel to Pierce College campuses or sites may occur. Work hours are between 8:00 a.m. and 5:00 p.m. Monday through Friday with occasional evenings and weekend work, and occasional travel as required. This position may be subject to reassignment between campuses or sites.


Salary & Benefits:

The starting salary range of this position is $2,799 - $3,144 a month (dependent upon qualifications), with annual periodic increments up to $3,616. However, your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website

at: h tt ps://


Physical Work Environment:

This position is required to work indoors in an office environment. During this time, core staff approved by their supervisors to come onto campus are covered by a safety plan that follows social distancing and Personal Protective Equipment (PPE) protocols. This includes minimizing close contact by limiting time on campus; conducting meetings virtually; and implementing other creative strategies to reduce the density of employees on campus to keep everyone safe.


Reasonable Accommodation:

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.


Screening & Interview Process:

Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.


Please note: This is a competitive selection process. Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position. Applicants whose qualifications most closely correspond to the District's needs will be eligible for further consideration. Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.


Conditions of Employment:

An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.


Bargaining Unit:

This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).


Equal Opportunity:

The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.


For more information about this position or assistance regarding your application, contact Human Resources at:


Questions regarding equal employment opportunities or discrimination may be directed to the following:


Holly Gorski

Vice President for Human Resources/Title IX Coordinator

9401 Farwest Drive SW

Lakewood, Washington 98498

(253) 964-6519


Paula Henson-Williams

District Affirmative Action Officer (253) 864-3229


Sean Cooke

Title IX Coordinator (253) 840-8472










9401 Farwest Drive SW Lakewood, WA 98498








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