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Administrative Assistant II (Veteran Success Office)

College of the Mainland
Texas, United States
Salary Not Specified
Posted Date
Jul 29, 2021

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Position Type
Administrative, Academic Affairs, Academic Administration, Business & Administrative Affairs, Business & Administrative Support, Community Relations & Institutional Outreach
Employment Level
Employment Type
Full Time
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Position Details

Posting Number AS203P Position Title Administrative Assistant II (Veteran Success Office) Contract Length N/A Class Summary
Provides a variety of administrative support duties in relation to the Office for Veteran Success ( OVS ). Assists in coordinating and planning activities with various programs and services to support veterans and their family members on campus and throughout the community. Candidates Eligible to Apply Internal/External Position Type Non-Exempt Staff Employment Status Full Time Position Funding Type Regular
Minimum Education/Training/Experience
High school diploma or equivalent and two (2) years of general clerical or office support experience. Preferred Education/Training/Experience
An Associate’s Degree in a related field and at least 3 years of administrative experience or office support experience. Minimum Knowledge & Skills
* Proficient in Microsoft Office Software: word-processing, database management, spreadsheet and/or presentation software
Record Maintenance skills
Ability to use independent judgment and to manage and impart confidential information.
Meet schedules and timelines.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
* Compiling and summarizing information and preparing periodic or special reports.
Ability to analyze and solve problems.
Ability to plan, develop, and assist with coordination of multiple projects.
* Demonstrated ability to maintain confidentiality.
* Demonstrate a sensitivity to relate to persons with diverse socioeconomic, cultural, and ethnic backgrounds, including veterans and individuals with disabilities.
*Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Preferred Knowledge & Skills
VA Educational Benefits
Knowledge of setting-up/monitoring Social Media Accounts.

Licensing/Certification Requirements
N/A Job Duties
Performs reception duties including greeting visitors, providing and accepting paperwork; providing general assistance to veterans and their eligible dependents, both in person and on the telephone; explain requirements, regulations and restrictions related to VA benefits and programs.
Communicates projects and /or program information to internal and external customers (e-mail, phone, direct mail and/or social media outlets).
Assists OVS staff in recruiting efforts of potential students through campus and community events. Provides information regarding VA and Texas Veterans Commission Educational Benefits and eligibility, and other available resources.
Assists students with admission and registration processes in utilizing self- service modules. Assists with application processes for VA and Texas Veteran Commission Benefits, financial aid and scholarships.
Explains general college and VA policies and procedures. Assists School Certifying Official with data entry for VA educational benefits and reporting satisfactory academic progress to the VA as needed.
Handles confidential information with tact, discretion and in compliance with College of the Mainland, Veterans Administration and Texas Veterans Commissions regulations.
Arranges travel for staff by preparing paperwork, making travel reservations and making lodging and/or meal arrangements.
Assist the Veteran Academic Advisor by verifying receipt of academic / military transcripts.
Prepares, updates and maintains computerized records related to various aid programs; enters and revises data using specialized software programs. Maintains various records, files, logs and lists; enters data in computer and files paperwork as needed.
Performs other duties of a similar nature or level as assigned. Physical Requirements
Position in this class typically require: stooping, crouching, reaching, standing, walking, fingering, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Minimum Salary Range $31,685 Mid Point Salary Range . Maximum Salary Range $39,606 Posting Open Date 07/29/2021 Posting Close Date Posting Will Be Open Until Filled Yes Special Instructions to Applicant
Please NOTE : All applications must contain complete job histories, which include job title, dates of employment (month/year), name of employer, supervisors name and phone numbers and a description of duties performed. If this information is not submitted, your application may be considered incomplete. Applications with “See attached” or “See resume” will not be accepted in lieu of a complete application. Omission of data can be the basis for disqualification; you may state “unknown” for any incomplete fields. A scanned copy of unofficial transcript(s) must be attached to the online application. EEO Statement

College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.

College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.

Quick Link to Share for Direct Access to Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of Administrative support experience do you have?
    • 0-2
    • 3-5
    • 6-9
    • 10 or more
  2. * What is your Philosophy for serving students?

    (Open Ended Question)

  3. * Do you have significant experience with the following applications?
    • Word
    • Excel
    • PowerPoint
    • Visio
    • Most of the above
    • All of the above
Documents Needed to Apply
Required Documents
  1. Resume
  2. Transcripts (1 of 3)
Optional Documents
  1. Cover Letter
  2. Letter of Recommendation

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