Administrative Assistant II (Veteran Success Office)
Provides a variety of administrative support duties in relation to
the Office for Veteran Success ( OVS ). Assists in coordinating and
planning activities with various programs and services to support
veterans and their family members on campus and throughout the
Candidates Eligible to Apply
Position Funding Type
High school diploma or equivalent and two (2) years of general
clerical or office support experience.
An Associate’s Degree in a related field and at least 3 years of
administrative experience or office support experience.
Minimum Knowledge & Skills
* Proficient in Microsoft Office Software: word-processing,
database management, spreadsheet and/or presentation software
Record Maintenance skills
Ability to use independent
judgment and to manage and impart confidential information.
Meet schedules and timelines.
Strong interpersonal and
communication skills and the ability to work effectively with a
wide range of constituencies in a diverse community.
* Compiling and summarizing information and preparing periodic or
Ability to analyze and solve problems.
plan, develop, and assist with coordination of multiple
* Demonstrated ability to maintain confidentiality.
* Demonstrate a sensitivity to relate to persons with diverse
socioeconomic, cultural, and ethnic backgrounds, including veterans
and individuals with disabilities.
*Communication, interpersonal skills as applied to interaction with
coworkers, supervisor, the general public, etc. sufficient to
exchange or convey information and to receive work direction.
Preferred Knowledge & Skills
VA Educational Benefits
Knowledge of setting-up/monitoring Social Media Accounts.
Performs reception duties including greeting visitors, providing
and accepting paperwork; providing general assistance to veterans
and their eligible dependents, both in person and on the telephone;
explain requirements, regulations and restrictions related to VA
benefits and programs.
Communicates projects and /or
program information to internal and external customers (e-mail,
phone, direct mail and/or social media outlets).
Assists OVS staff in recruiting efforts of potential students
through campus and community events. Provides information regarding
VA and Texas Veterans Commission Educational Benefits and
eligibility, and other available resources.
students with admission and registration processes in utilizing
self- service modules. Assists with application processes for VA
and Texas Veteran Commission Benefits, financial aid and
Explains general college and VA policies and procedures. Assists
School Certifying Official with data entry for VA educational
benefits and reporting satisfactory academic progress to the VA as
Handles confidential information with tact,
discretion and in compliance with College of the Mainland, Veterans
Administration and Texas Veterans Commissions regulations.
Arranges travel for staff by preparing paperwork, making travel
reservations and making lodging and/or meal arrangements.
Assist the Veteran Academic Advisor by verifying receipt of
academic / military transcripts.
Prepares, updates and maintains computerized records related to
various aid programs; enters and revises data using specialized
software programs. Maintains various records, files, logs and
lists; enters data in computer and files paperwork as
Performs other duties of a similar nature or
level as assigned.
Position in this class typically require: stooping, crouching,
reaching, standing, walking, fingering, talking, hearing, seeing
and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally
and/or a negligible amount of force frequently or constantly to
lift, carry, push, pull or otherwise move objects, including the
human body. Sedentary work involves sitting most of the time. Jobs
are sedentary if walking and standing are required only
occasionally and all other sedentary criteria are met.
Minimum Salary Range
Mid Point Salary Range
Maximum Salary Range
Posting Open Date
Posting Close Date
Posting Will Be Open Until Filled
Special Instructions to Applicant
Please NOTE : All applications must contain complete job histories,
which include job title, dates of employment (month/year), name of
employer, supervisors name and phone numbers and a description of
duties performed. If this information is not submitted, your
application may be considered incomplete. Applications with “See
attached” or “See resume” will not be accepted in lieu of a
complete application. Omission of data can be the basis for
disqualification; you may state “unknown” for any incomplete
fields. A scanned copy of unofficial transcript(s) must be attached
to the online application.
College of the Mainland is an affirmative action/equal opportunity
institution and does not discriminate on the basis of race, color,
sex, age, national origin, religion, disability or veteran
College of the Mainland does not discriminate on the basis of
disability in the recruitment and admission of students, the
recruitment and employment of faculty and staff, and the operation
of its programs and activities, as specified by federal laws and
regulations within Section 504 of the Rehabilitation Act of 1973
and the Americans with Disabilities Act of 1990 and 1992.
Quick Link to Share for Direct Access to Posting
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
- * How many years of Administrative support experience do you
- * What is your Philosophy for serving students?
(Open Ended Question)
- * Do you have significant experience with the following
- Most of the above
- All of the above
- Transcripts (1 of 3)
- Cover Letter
- Letter of Recommendation