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Administration and Employee Experience Manager

Northeastern University
Massachusetts, United States
Salary Not specified
Posted date
Aug 4, 2021

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Position Type
Faculty Positions, Business & Management, Other Business & Management
Employment Level
Employment Type
Full Time
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Administration and Employee Experience Manager

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Manager, Administration & Employee Experience is an essential member of the College of Professional Studies (CPS) administration and human resources unit. The manager reports to and works closely with the Assistant Dean for Administration and Employee Experience to deliver a wide range of human resources and employee engagement initiatives to faculty and staff within CPS.

This position provides full-cycle human resources support in functional areas including talent acquisition/recruitment, employment processing, training and development, records management, onboarding, policy implementation, performance management, employee relations, and off-boarding. The manager is responsible for performing HR-related duties on a professional level, working closely with CPS leadership, and partnering with central human resources to promote an engaged, inclusive workplace community. The manager will gather and analyze workforce trend data to identify and recommend areas for strategic improvement. The manager will employ excellent organizational and project management skills to design, develop, implement, and evaluate value-add initiatives and processes that aim to offer a high-quality employee experience and promote a positive organizational culture. This position will work closely and proactively with department managers, faculty, and staff to ensure that they have the training and resources they need to be successful in their roles. The manager will collaborate with the Assistant Dean on matters related to organizational development and workforce planning.

Bachelor's degree required, ideally in human resources, business administration, project management or related field. Advanced degree preferred or significant direct experience. Minimum 5-7 years of human resources experience. Higher Education experience a plus. High level of discretion, confidentiality, and professionalism required. The incumbent must be able to work as part of a team; analyze and develop solutions to complex issues; have the ability to develop productive and respectful interpersonal relationships; demonstrate excellent verbal and written communication, presentation, and project management skills; be highly organized and detail oriented; be committed to excellence in customer service; have demonstrated skills in taking initiative, being proactive, innovative, and forward thinking; be committed to fostering a positive and inclusive organizational culture; and have the ability to handle multiple priorities. Must be proficient with Microsoft Office programs including Word, Excel, PowerPoint, and SharePoint. Familiarity with a human capital/talent management system preferred.

Preferred Qualifications:


Salary Grade:

Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit

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