Director, Institutional Effectiveness

Lone Star College
Texas, United States
Salary Not Specified
Start date
Aug 3, 2021

View more

Position Type
Administrative, Academic Affairs, Accreditation, Adult & Continuing Education Programs, Institutional Research & Planning, Other Academic Affairs, Business & Administrative Affairs, Affirmative Action & Equal Opportunity
Employment Type
Full Time

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

  • One LSC
  • Student Focused
  • Own It
  • Advance Equity
  • Cultivate Community
  • Choose Learning

The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance .

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, affordable academic transfer and career training education to 99,000 students each semester. LSC is training tomorrow’s workforce today and redefining the community college experience to support student success. Stephen C. Head, Ph.D., serves as chancellor of LSC, the largest institution of higher education in the Houston area with an annual economic impact of nearly $3 billion.

LSC, which consists of seven colleges, ten centers, two university centers, Lone Star Corporate College and LSC-Online, is continuously named Great Colleges to Work For by the Chronicle of Higher Education. To learn more, visit

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description


The Director of Institutional Effectiveness ensures Lone Star College (LSC) remains compliant with Accreditors including but not limited to SACSCOC and THECB in the area of Assessment (Institutional Effectiveness, Learning Outcomes, and Core Assessment). The position develops assessment methodologies and oversees the implementation of the assessment processes.


  1. Oversee the institution-wide SLO/PLO assessment process, including but not limited to setting the annual assessment time line, providing training on how to create PLOs and how to develop curriculum mapping, assessment plans, and closing the loop reports, etc.
  2. Facilitate the institution wide assessment of General Education outcomes, including but not limited to being LSC's expert on assessment methodologies; developing and providing training on assessment, data collection and data submission; preparing artifacts for scoring; and analyzing faculty feedback on the assessment process
  3. Compose accreditation reports for SACSCOC and THECB in the assessment areas. Produce supporting documents that require a high degree of skill in qualitative analysis and writing
  4. Support the assessment of institutional effectiveness through LSC's Annual Cycle of Effectiveness (ACE) process by developing and providing training on how to complete the assessment plans, reports and accreditors' requirements
  5. Support the development and assessment of LSC 5-year Strategic Plan
  6. Support assessment communication by contributing to the Strategic Planning and Assessment (SPA) newsletter, maintaining the SPA websites, sending communication emails, and designing informative and easily understood IE reports
  7. Address questions and solve problems related to the assessment processes and methodologies
  8. Actively participates as an LSC representative on various committees, meetings, and conferences
  9. Responsible for other reasonable related duties as assigned


  • Knowledge of Texas Higher Education Coordinating Board (THECB)
  • Knowledge of higher education formative and summative research methodologies
  • High-level analytical skills
  • Strong organizational skills and multi-tasking abilities
  • Excellent verbal and written communication skills with the ability to communicate information in a professional manner
  • Ability to work with a diverse group of people and interface with all levels of staff and community partners
  • Able to work autonomously and have a high degree of judgment
  • Excellent decision making, conflict resolution, and problem-solving abilities
  • Ability to maintain confidentiality
  • Ability to take initiative and understand all of the policies and procedures
  • Ability to promote diversity and maintain a positive attitude in demanding work environment


The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.


  • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  • Interface with internal and external contacts as needed to carry out the functions of the position
  • Work is performed in a climate-controlled office with minimal exposure to safety hazards


  • Bachelor’s degree and at least 5 years of related work experience, or an equivalent combination of education and experience
  • Experience must include at least 3 years in a manager- or director-level position


  • Master’s degree
  • Leadership certificate or degree
  • Assessment certificate or degree
  • AtD, or SCUP training
  • Data visualization training
  • Project management certification; program evaluation training or certificate


Hiring salary range is: $74,380-$85,537

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

  1. Length of time (specific months and years) of employment
  2. If the position was full time or part time
  3. If the position was paid or unpaid
  4. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply


We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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