Schedule Information: Monday - Friday. Schedule TBD.
Evenings and weekends as needed for the job.
Benefits: Health, Dental, Life & Disability; Sick,
Vacation & Holiday Pay; Personal Business; Harper Tuition
Waivers; and Professional Expense
Duties of Position: Responsible for the development and
implementation of the College’s comprehensive outreach and
recruitment programs to generate enrollment. The Director is also
responsible for the day-to-day management of the Admissions
Outreach department and provides leadership and supervision for
Administers the college admissions outreach program in
collaboration with the operations manager, outreach team members,
marketing services, faculty and other related offices. Leads
development of the college’s recruitment outreach plan and
coordinates the implementation of the plan to enhance
Is a key member of the College’s strategic enrollment team,
operations council and other related shared government teams, as
Responsible for the fiscal management of the department’s operating
budget including forecasting expenditures, maintaining records and
linking objectives to the annual budget process.
Assess, support, promote and enforce office operating practices and
standards. Oversee the development of new processes and procedures
for Admissions Outreach as needed.
Works closely with the Academic Deans, faculty program coordinators
and marketing services team on new and continuing academic programs
to provide student recruiting and enrollment support.
Manages the TargetX/Salesforce CRM Admissions Outreach portion for
the department in conjunction with the Operations Manager and CRM
Coordinator. Leverage product to enhance student communications and
the enrollment experience.
Oversees the Admissions Outreach team including hiring, training,
coaching, scheduling and annual evaluations.
Work closely with Marketing Services and Operations Manager to
maintain admissions outreach information on the Harper College
website and student portal.
Maintain proficiency with student information system and
lead/support staff daily in these functions.
Leverage’s enrollment and admissions dashboards and daily reports
to conduct data analysis for proper strategic planning to meet or
exceed assigned departmental goals. Provides supervisor with
monthly updates on departmental goals.
Develops and implements enrollment strategies in collaboration with
other areas of the college. Manages the planning functions of the
Admission’s Outreach Office. Build and maintain partnerships
between Admissions Outreach and key internal partners including the
Testing Center, the One Stop, the International Student Office,
Registrar’s Office, Adult Education Department, ESL Department,
University Center, Marketing Services, Scholarship ad Financial
Assistance Office, Workforce Solutions, Continuing Education,
Academic Affairs, Student Development, Student Affairs and
Directs articulation efforts on an ongoing basis with area high
schools and local business and industry. Develops and implements
relationship-building initiatives with area high schools and local
Collaborates with the Director of Student Finance in leveraging the
College’s institutional aid to optimize enrollment.
Work closely with Harper College remote campus locations to provide
recruiting and admissions support as needed. Develop recruitment
plan to optimize enrollment potential at these locations.
Conducts research and prepares data for planning purposes, as well
as for various College office and external agencies, upon
Act as the “Public” face of the Admissions Outreach office, making
presentations at on and off campus events.
Keeps abreast of relevant local, regional and national issues and
developments. Develop and maintain and understanding of the Harper
College market and competitive forces that could prevent the
meeting of admissions goals.
Assumes other duties as delegated or assigned by the Associate
Provost of Enrollment Services
Educational Requirements: Master’s degree in higher
education, marketing, communications, business, student personnel
or other related area or equivalent experience.
Experience Requirements: Three years directly related
experience in admissions, outreach, marketing or sales required.
Must possess strong oral, written and interpersonal skills. Two
years of prior management experience necessary. Prefer
progressively responsible experience in prior positions.
Familiarity of community colleges is desired.
Application Review Date: Applications are accepted until the
position is filled though priority will be given to applications
received on or before: August 27, 2021
Requir ed Documents: ***A resume and cover letter
are required to complete the application process***
* Official transcripts required upon hire
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.
Harper College is an Equal Opportunity Employer. We strive to
create an inclusive learning and working environment where
individual differences and identities are respected, valued and
embraced. We encourage women, people from historically
underrepresented groups, individuals with disabilities and veterans
Advertised: August 03, 2021 Central Daylight Time