International Admissions/Office Coordinator
A very busy, high traffic office. Provides supervision of the
day-to-day operations of Admissions Office, most specifically
scheduling, training and oversight of full- and part-time staff and
student workers in Admissions office. Has a dual reporting role to
the Director of Admissions and the Manager of International Student
Services. Processes international students’ documentation according
to federal regulations; maintains student records and files.
Maintains an open and approachable manner and confidentiality.
Functions as a back up to both the director and manager
INTERNATIONAL ADMISSIONS & OFFICE COORDINATOR
STATUS: Full time
DIVISION: Student Development
UNION: Support and Technical
REPORTS TO: Director of Admissions and Recruitment and
Manager Coordinator of International Student Services
PLACEMENT: Support Grade 8
MINIMUM PAY RATE: $48,766 annually
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
The student population at the college is diverse in ethnicity,
gender, language, age and background. Joliet Junior College is an
AA/EO employer and strongly encourages applications from candidates
who would enhance the diversity of its staff.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
INTERNATIONAL STUDENT SERVICES Provide pre-admission
advising, outreach, and support to all prospective international
students. Communicate admissions requirements to prospective
international students and their sponsor(s) through individual
appointments, phone calls, Skype, Zoom/Microsoft Teams, social
media and/or e-mails. Follow up on leads collected electronically
and by the Manager, International Student Services during
recruitment trips. Serve as a Designated School Official (DSO),
interacting with SEVIS, SEVP, and related government agencies.
Provide accurate record keeping/updates related to immigration
matters. Collaborate with the Primary Designated School Official
(PDSO) and other DSO, faculty, and staff as needed. Advise
international students concerning USCIS regulations. Certify
international admission documents, including financial documents,
test scores, and transcripts. With the assistance of the Manager,
International Student Services, determine admission eligibility and
prepare and authorize I-20 forms. Assist the Manager, International
Student Services with the planning and implementation of
international student procedures. This includes assisting with the
implementation of office processes, orientation presentations, and
other activities related to international student assimilation.
Recruit international students within the United States, by
coordinating high school visits to private high schools and
boarding schools within the state of Illinois. Coordinate and
assist with staffing virtual recruitment fairs. Some international
recruitment travel may also be necessary, in the absence of the
Manager, International Student Services or when the event warrants
multiple admissions representatives to be present. Assist the
Admissions frontline staff in fielding questions about non-U.S.
citizen residency and help applicants determine the proper type of
application to complete. This may include advising prospective
applicants in other statuses on whether or not to pursue an F-1
student visa. Ensure all other various non-resident alien student
applications are processed accordingly within the college’s ERP
(student database). Perform other related duties as assigned.
ADMISSIONS Assist the director in planning, communicating,
and implementing procedures for the admission of students to the
college. Carry out established policies and procedures with
admissions staff and other departments Assist the Director in
preparing the annual budget, monitor budget expenses and
maintaining the office admissions calendar. Prepare payroll, ad-hoc
reports, and departmental statistical reports, Oversee, supervise
and evaluate the full- and part-time clerical staff and student
workers. Delegate work as necessary. Interview, hire, and supervise
student workers. Assist the Director with interviewing and hiring
of full and part-time clerical staff. Assist Director with
planning, development and implementation of departmental training
processes pertaining to students, technology, etc. Oversee campus
tour scheduling, training of student guides and tracking of tour
data. Review admissions and international offices’ procedures and
recommend changes as necessary. Assist in processing of
recalculations for residency, charge-backs, cooperative agreements,
and in-district employment. Prepare cooperative agreement reports
each semester and distribute to participating colleges. Serve on
college committees; attend department meetings and training as
assigned. Perform other related duties as assigned.
Bachelor’s degree. Three (3) years of overall admissions and/or
recruitment experience in higher education. Knowledge of or
Department of Homeland Security’s SEVIS database system, NAFSA
Adviser’s Manual, and USCIS regulations for F-1 students. Must
qualify to carry the title of a DSO under federal guidelines.
Strong personal computer and technology skills and knowledge of
Microsoft Office suite. Ability to work with a diverse group of
faculty, staff, students, public, and other community agencies.
Awareness of concerns of international students and cross-cultural
sensitivity. Effective interpersonal, communication, time and
project management, and organizational skills. Knowledge of student
ERP systems, web-based software and social media platforms.
Two (2) years of international admissions experience and five (5)
years of overall admissions and/or recruitment experience in higher
education. Knowledge and/or experience with Ellucian Colleague and
Workday software. Previous experience as a DSO.
Normal office physical demands. Ability to travel between campus
locations and to and from community events.
Duties are performed indoors in the usual office environment. Some
weekend or early morning/late night hours may be required on
occasion for events.
Full Time/Part Time:
Union (If Applicable):
Support & Technical
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