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Academic Advisor and Retention Specialist

Metropolitan State University of Denver
Colorado, United States
Salary Not Specified
Posted date
Jul 22, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Disabled Student Services, Minority & Multicultural Affairs, Other Student Affairs
Employment Type
Full Time
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Posting Number A01638 Position Title Academic Advisor and Retention Specialist Position Number E00795 Salary for Announcement

The salary range for this position is $37,400 – $46,800. The salary of the finalist selected for this role will be set based upon a variety of factors, including but not limited to, internal equity, education, experience, specialty and training.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. MSU Denver offers a full benefits package.

Pay Grade


Employee Category Professional staff Department Human Services EClass Code Full Time Professional Staff Position Summary

The Department of Human Services and Counseling is seeking an Academic Advisor & Retention Specialist ( AARS ). This position will be responsible for helping students with majors, minors, or certificates in Human Services and FERA to select appropriate courses, develop educational goals, and define a career path through use of developmental advising techniques. The AARS will monitor student progress, making targeted outreach to students to address potential obstacles to graduation, as well as focus on retention and recruitment efforts.



The Academic Advisor and Retention Specialist helps plan and deliver University-wide and unit-specific advising programs and initiatives, such as New Student Orientation advising, support for general education and department-specific requirements, and support for the University’s Hispanic-Serving Institution initiative.

Advising Services (40%)
• Conduct individual and group advising sessions with students
• Assist with course selection, scheduling, registration, and miscellaneous student inquiries
• Help students with long-term degree planning
• Help students begin or continue career planning process
• Refer students to appropriate University resources
• Monitor progress of and document interactions with assigned students
• Identify students who are not reaching milestones/meeting requirements and implement appropriate interventions
• Coordinate information dissemination to students within the department
• Participate in University-wide outreach campaigns

Recruitment and Retention Services (25%)
• Table events and outreach new students (Open Houses, Career Days, conferences, etc.)
• Coordinate departmental events designed for student retention (Fall orientation/Bridging Bash, Graduation/Alumni Event, etc.)

Administrator (25%)
• Upkeep of social media presence
• Assist in monitoring incoming phone calls and emails
• Other duties as assigned

Master’s Program (10%)
• Outreach of prospective and enrolled students
• Assist with applicant and program inquiries

Required Qualifications

• Bachelor’s degree in Human Services and Counseling or related field
• Demonstrated experience with developmental advising techniques (or equivalent experience) at an accredited institution
• Experience working with diverse, urban populations, including but not limited to people of color, veterans, or other underrepresented groups
• Demonstrated excellent written and oral communication skills

Important note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet all required qualifications.

Preferred Qualifications

• Experience with academic advising software/Student Information System (such as Banner, Student Success Collaborative/ SSC Navigate)
• Bilingual Spanish/English speaker
• Demonstrated experience in program assessment
• Master’s degree in a Human Services and Counseling related field
• Demonstrated experience using social media technology
• Experience working across units/departments at the University level
• Experience creating and implementing events, trainings, or workshops
• Experience as an administrative or office assistant that includes customer service experience that involved direct contact with the public and internal staff
• Experience working with and preserving confidential documents/information

Work Hours

Monday – Friday, 8am – 5pm.
Occasional events outside of work hours.

Posting date 06/09/2021 Closing date Closing Instructions Open Until Filled To ensure full consideration, applications must be received by 11:59pm (MT) 06/23/2021 Special Instructions to Applicants

IMPORTANT : In order to be considered as an applicant you must apply via the online application system, .

References refers to a list of three professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

Talent Team Representative Tanya Rogowsky Talent Team Representative E-mail Benefits

MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:
Employee Benefits Offerings

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.

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