Assistant Director - Programming & Education
Founded in 1898, Northeastern is a global research university and
the recognized leader in experience-driven lifelong learning. Our
world-renowned experiential approach empowers our students,
faculty, alumni, and partners to create impact far beyond the
confines of discipline, degree, and campus.
Our locations—in Boston; Charlotte, North Carolina; London;
Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto;
Vancouver; and the Massachusetts communities of Burlington and
Nahant—are nodes in our growing global university system. Through
this network, we expand opportunities for flexible,
student-centered learning and collaborative, solutions-focused
Northeastern's comprehensive array of undergraduate and graduate
programs— in a variety of on-campus and online formats—lead to
degrees through the doctorate in nine colleges and schools. Among
these, we offer more than 195 multi-discipline majors and degrees
designed to prepare students for purposeful lives and
About the Opportunity:
The Assistant Director will support the programming and education
operations of Off Campus Housing and Support Services (OCHSS),
which supports Northeastern University learners living off campus
or beyond Boston while in class, on co-op, and/or participating in
co-curricular beyond Boston experiences. The Assistant Director is
an integral part of the OCHSS team and will be responsible for the
planning, development and execution of curated community building
and educational programs intended to allow Northeastern students to
have a successful off-campus experience.
The Assistant Director assists in the creation and execution of
OCHSS programs that provide expertise in housing, education on
tenant rights and responsibilities, building and maintaining a
sense of community, and creating a network for students wherever
they are learning. Educational efforts will include topics on
housing in Boston and beyond, rights and responsibilities, and
knowledge of off-campus living. Programming efforts will enhance
learners' experience living off-campus or beyond Boston, keep
learners connected to their peers and Northeastern on-site
programs, provide opportunities to personalize networks across
boundaries through alumni engagement and networking, facilitate
community and civic engagement opportunities, and create smooth
transition opportunities as learners move in and out of
experiences. The Assistant Director will provide direct support to
the Associate Director of Programming and Education regarding OCHSS
signature programs, Beyond Boston programs, Community Ambassador
student staff, marketing and promotional materials, and developing
newsletter and social media content.
The Assistant Director will be responsible for the supervision of
the Beyond Boston Instagram account, volunteer program, program
assessments and logistics. Responsibilities will also include
attending tabling events, creating and giving presentations at
orientation and other welcome events on behalf of the office. The
Assistant Director will provide high quality customer support and
expert advice to students, parents, faculty and staff in search of
safe, affordable off campus housing in the Boston area and beyond.
She/He/They will advise students and parents with questions and
concerns pertaining to renter's rights, landlord/tenant rights, and
off-campus responsibilities, as well as manage the Lease Genius
program and review leases in conjunction with the Assistant
Director of Housing in OCHSS.
The Assistant Director will support and report to the Associate
Director of Programming and Education and the Director of OCHSS.
The Assistant Director will collaborate with the offices of Student
Affairs, Housing, Alumni Relations, Employer Engagement and Career
Design, City and Community Engagement, Office of Student Conduct
and Conflict Resolution and other University departments to support
the work of OCHSS.
Bachelor's degree in Student Personnel or related field, Masters
3-5 years of work experience in student affairs, event planning
and/or related field.
Comprehensive understanding of student development research and
Strong customer service focus, communication, writing skills, and
ability to work independently and collaboratively.
Experience working in a diverse, fast-paced, student-centered
Innovative problem-solving ability.
Well-developed interpersonal and presentation/public speaking
Ability to collaborate with stakeholders and work positively and
productively with parents, faculty, staff and community
Good working knowledge of MS Office programs (Word, Excel, and
Publisher), Adobe Suite, Social Media, and web-based marketing
Must be available to work some night, weekend, and holiday coverage
Travel may be required.
Northeastern University is an equal opportunity employer, seeking
to recruit and support a broadly diverse community of faculty and
staff. Northeastern values and celebrates diversity in all its
forms and strives to foster an inclusive culture built on respect
that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
To learn more about Northeastern University's commitment and
support of diversity and inclusion, please see
To apply, visit https://careers.pageuppeople.com/879/cw/en-us/job/506487