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Program Manager, Graduate School of Education

Northeastern University
Massachusetts, United States
Salary Not specified
Posted date
Aug 2, 2021

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology
Employment Level
Employment Type
Full Time
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Program Manager, Graduate School of Education

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Program Manager will assist the Associate Director of Academic Operations at the Graduate School of Education (GSE) in providing outstanding program management for GSE programs offered through Northeastern University. The primary focus of this position is to ensure quality program operation through maintenance of records including registration, student tracking, and data management.

This position is in close communication with leadership, faculty, and staff to provide records support. This position reports directly to the Associate Director of Academic Operations but will work in collaboration with the Associate Director of Field Placement/Licensure and Master of Arts in Teaching Faculty Lead for responsibilities within the Teacher Preparation domain.

  • Bachelor's degree with three to four years of experience in higher education or K-12 with a high customer service element.
  • Strong Microsoft Office skills required
  • A willingness to learn and use multiple technology platforms is required. Familiarity with Banner, Salesforce, Canvas LMS, and Qualtrics is a strong plus.
  • Must be able to work well with many constituencies: students, faculty, academic coordinators, and program offices within higher education and K-12 settings.
  • Team work and strong organizational and interpersonal skills are essential.
  • Experience in working with large amounts of data in a fast-paced environment.
  • Demonstrated ability to manage several initiatives and tasks simultaneously.
  • Familiarity with teacher preparation requirements is a strong plus.

    Preferred Qualifications:


    Salary Grade:

    Additional Information:

    Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

    All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

    To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

    To apply, visit

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