Student Services Coordinator

Northeastern University
Massachusetts, United States
Salary Not specified
Closing date
Oct 1, 2021

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

Job Details

Student Services Coordinator

About Northeastern:

Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:

The Coordinator of Student Services is an intricate member of a team whose goal is to facilitate access and retention of Latino students at Northeastern University. Success for Latino students in Higher Education is predicated on understanding of many factors. Latinos are more likely to be first generation college students, have greater financial need and traditionally live at home more often than average students. The role of the Coordinator of Student Services is to take these challenges and assist the student in navigating through the University system. The Coordinator of Student Services will provide individual assistance, monitor student progress, responsible for all assessment, logistical and office support to student programs and services. The Coordinator of Student Services will also be responsible social networking and online communications. He/she will be responsible for the creation and maintenance of all virtual communities. The Coordinator of Student Services will also be the liaison between the Latino/a Student Cultural Center and student leaders and affinity groups. They will be responsible for coordinating the Los Huskies Leadership and Mentorship Programs, as well as the Los Huskies Coalition and LSCC Ambassadors Program. The Coordinator of Student Services will lead all LSCC student leadership initiatives. She/he will work with key university constituents to ensure programs are relevant and keeping up with student leadership trends in student affairs.


Conduct all LSCC assessment

Coordinate all LSCC on-line communications (newsletters, blogs, social networking sites, website and other virtual communities) | Coordinate all LSCC marketing & communications

Foster collaborative efforts in various areas throughout campus including committee work. | Foster community relations and civic engagement opportunities

Monitor individual student progress, follow-up with students and refer to Director, We Care or other departments as necessary. | Student and Alumni Outreach | Work directly with student groups providing workshops and trainings as necessary. As well as guiding succession planning and group sustainability | Coordinate student group/LSCC calendars (especially HHM programs) | Assess student programming and services | Implement Los Huskies Leadership Mentorship Program | Manage Los Huskies Coalition | Manage LSCC Ambassadors Program


Experience | Minimum of a Bachelor's Degree and 5-7 years' experience in social work, leadership, counseling, student affairs, higher education or related field. | Expertise in marketing strategy, social media strategy and on-line communication. | Proficient in writing learning outcomes and creating assessment tools | Skilled in working with and organizing students and student groups Skills | Excellent written and verbal communications skills. | Strong interpersonal skills | Strong computer and analytical skills | Excellent organizational skills | Knowledgeable of all social media platforms Knowledge | Knowledge of Latino cultural issues and needs. Proven success with social media and on-line communication strategies. | Bilingual: English/Spanish (preferred)

Preferred Qualifications:

Salary Grade:


Additional Information:

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit


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