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Student Success & Equity Specialist Senior (IN-HOUSE ONLY)

Orange Coast College
California, United States
Salary Not Specified
Posted date
Jul 29, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Disabled Student Services, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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This position is open to short-term, professional experts, student assistants, and internal permanent Coast Community College District (CCCD) employees to apply. External candidates and part-time faculty are not eligible to apply. If you are not a current employee with CCCD, please do not apply at this time.

About Orange Coast College (OCC)
Orange Coast College's 164-acre campus is located in Costa Mesa just minutes from Southern California's beautiful beaches. Founded in 1947, with classes beginning in 1948, OCC has grown into one of the nation's largest -- and finest -- community colleges, enrolling more than 25,000 students each semester. OCC has an unwavering commitment to equitable outcomes; inclusive practices; and rich racial, ethnic, and socioeconomic diversity. Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. We currently enroll 21,498 students, the majority of whom are from racially minoritized populations: 35% of OCC's students are Latinx, 2% are African- American, 23% are Asian, less than 1% Native American, 31% are White, and 6% are multiracial. OCC engages in a variety of professional development opportunities and partnerships so that we can serve disproportionately impacted groups. Student-centered activities that support OCC's mission include campus-wide student success projects funded by the Office of Student Equity; partnerships with local Hispanic Serving four-year institutions; active programs that work to improve the academic achievement of racially minoritized students, such as PUENTE and UMOJA; Extended Opportunity Programs and Services (EOPS) and Disabled Student Program and Services (DSPS).

The Student Success & Equity Specialist, Sr functions as a core member of the Future Pirate Team, which plans, organizes, and facilitates OCC’s outreach and onboarding events and activities for all new students. The Student Success & Equity Specialist, Senior plays a prominent role in implementing onboarding strategies with the aim of increasing enrollment. The position works closely with the Manager and the Future Pirate Team to create innovative practices in supporting new students successfully transition to college (from application to the first day of class). The areas of focus include creating communication campaigns and coordinating events for first-year students. The position utilizes data and key metrics to make recommendations to improve enrollment processes. The position also collaborates with other departments and campus programs on events and activities that promote access for new students, especially for historically underrepresented students; aimed at increasing the number of students who apply and enroll.

Orange Coast College Employee Demographic Information:
Direct Link: OCC Employee-Student Demographics

The Student Success and Equity Program Specialist, Senior embodies and promotes the values of inclusion, diversity, and equity; collaborating with students and college staff to shape and develop programming that fosters equitable access for new students, especially for historically underrepresented students; aimed at increasing the number of students who apply and enroll, student engagement, retention, progress, and completion.

Distinguishing Career Features
The Student Success & Equity Specialist, Senior is the specialized position providing decision support and work direction to classified, hourly staff and student workers in the day-to-day operations of the assigned program; provides outreach and onboarding activities and additional coordination of program offerings to students. The Student Success & Equity Specialist is the first level position assisting with outreach and collaborative efforts to secondary education for promoting pathways to college and careers.

E ssential Duties and Responsibilities
Specific duties may vary among departments, divisions, and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

  • Provides some work direction in the day-to-day activities and operations of the Student Success and Equity Program (Future Pirate team) staff that collaborate to provide targeted services for students.
  • Advises, guides, and trains student leaders and organizations on resources available to students through the college’s Student Success and Equity Programs; coordinates and implements program promotion, evaluation, and assessments.
  • Develops and maintains collaborative working relationships with faculty and staff to develop orientation services and programming that ensures student participation and creates a diverse, inclusive, and safe environment accessible to all.
  • Assists with the planning, forecasting, monitoring, and reconciliation of program budgets.
  • Provides training, guidance, and support to student organizations; recruits and retains members; follow protocols, college, and department policies and procedures; identifies access to campus and community resources for students.
  • Evaluates current programs and assess future needs; provides data and assessment reports as required that highlight program accomplishments, challenges, and opportunities.
  • Collects data and information to create, prepare, and analyze reports to assist the Student Success and Equity Programs in identifying gaps in service, enrollment trends, and statistics, student issues related to specific stages of academic progress, and needs of specially targeted student populations such as but not limited to: Veterans, EOPS/Care, first-generation students, etc.
  • Coordinates program services, events, and special activities with other student functions and instructional support such as, but not limited to, educational planning, workshops, priority registration, and advising.
  • Facilitates and organizes the implementation of student services and support initiatives and tools to identify and provide outreach to students needing various levels of support to mitigate any potential ‘at-risk' and/or retention issues.
  • Works closely with Admissions and Records, Financial Aid, and Counseling and Assessment Departments to refer students for academic skills assistance including tutoring, counseling, and/or career guidance, and support the successful onboarding of students. Assists students to connect with peers and work with support services such as counseling, financial aid, and targeted student resources.
  • Serves as a liaison to student service organizations outside the college; may attend meetings and gatherings to promote the college and student recruitment and enrollment efforts.
  • Identifies additional resources available throughout the community to enhance the student experience at the college; promotes those available resources to targeted student populations.
  • Creates, edits, and maintains marketing or information materials for all available resources to provide to students; updates college webpage with available resources, keeping information current and relevant to today’s student populations.
  • Researches other successful college student support programs to identify and apply best practices and events in support of student success and equity programs; provides recommendations to Director on potential opportunities for outreach or change to current policies and procedures.
  • Fosters and maintains relationships with college and community partners that provide services to support student retention, benefit student health and well-being, and provide opportunities for academic and professional growth.
  • Provides onboarding and peer support to student veterans through direct communication. Conducts needs assessments and provides access to resources and networking opportunities.
  • Performs other related duties as assigned that support the objective of the position.
  • Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.

Qualifications and Physical Demands

Knowledge and Skills
Requires working knowledge of the concepts and legislation applying to student success programs including orientation, assessment, enrollment, advising, and retention strategies. Requires demonstrated knowledge of a commitment to diversity, equity, and inclusion. Requires basic knowledge of data-driven methods to identify students who may be at risk of not continuing. Requires working knowledge of the transfer and occupational programs offered through higher education. Requires working knowledge of enrollment policies and procedures, graduation, and certificate requirements. Requires knowledge of mentoring and supporting learners from diverse backgrounds. Requires knowledge of and skill at using personal computer-aided applications for office productivity, data management, and preparation of communications materials. Requires sufficient math skills to read and understand basic statistical concepts and data relationships. Requires sufficient knowledge of and skill at using English grammar for written communications. Requires well-developed human relations skills to make presentations to student audiences, convey college life advantages, exercise patience, and facilitate discussions with students and faculty. Requires knowledge of federal and state benefits for military-affiliated students.

Requires the ability to perform the essential responsibilities and functions of the position. Requires the ability to provide academic, campus, social and career-related information and assistance to students. Requires the ability to learn and apply special computer applications used with student services, policies and procedures of the college, and goals set for student success and support programs. Requires the ability to research, identify and organize data that contributes to understanding student success. Requires the ability to organize work to meet deadlines. Requires the ability to interview and develop working relationships with students. Requires the ability to apply motivational interviewing techniques with students to encourage their engagement with higher education. Requires the ability to apply principles of positive reinforcement and goal setting. Requires the ability to access and document student files and ensure the privacy of information. Requires the ability to communicate in a professional manner, in both formal and informal settings with students, faculty, and staff. Requires the ability to respond to a diverse set of cultures, ethnicities, socio-economic groups, and interests.

Physical Abilities
The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources. Essential functions will vary by position. As defined by Title I of the Americans with Disabilities Act (“ADA”) and California’s Fair Employment and Housing Act (“FEHA”), the District shall engage in a timely, good-faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Education and Experience
The position typically requires an Associate’s degree in a related field and three (3) years of program-based experience, working with student-centered programs, community, and college resources, preferably in a college setting. Additional post-baccalaureate education may substitute for some experience. Or, any combination of education and experience which would provide the required equivalent qualifications for the position.

Licenses and Certificates
Requires a valid driver's license.

Conditions of Employment

This position is open to short-term, professional experts, student assistants, and internal permanent Coast Community College District (CCCD) employees to apply. External candidates and part-time faculty are not eligible to apply. If you are not a current employee with CCCD, please do not apply at this time.

This is an IN-HOUSE ONLY - temporary, categorically-funded, full-time, 12-months per year classified position. The District reserves the right to extend, modify, or eliminate this position based upon available funds. The normal hours of work will be Monday through Friday 8:00 am to 5:00 pm, with the flexibility to occasionally work extended hours and/or weekends, if necessary, to meet the needs of the department. The effective date of employment will be arranged with the supervisor. (Salary Range EE-117)

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 ) The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The deadline to apply is August 13, 2021. Application materials must be electronically submitted online at . Incomplete applications and application materials submitted by mail will not be considered.

Additional Information

Applications must be received no later than the posted closing date. There are NO EXCEPTIONS . Electronic applications may be completed by visiting http :// . Once you have completed an electronic application, you may apply to open positions within the Coast Community College District by submitting the application and all other required materials. Required materials differ for each open position and must be complete when submitted for a specific posting. Instructions for completing applications and applying to posted positions are available online or by calling Applicant Processing at (714) 438-4714.

All application materials become the property of the Coast Community College District and will NOT be copied or returned. Information for TDD users is available by calling (714) 438-4755.

Application Requirements:
To be considered for employment you must submit a complete application packet. A complete application packet includes:
  • A complete online Classified/Management Employment Application .
  • A current resume . (Attached as a separate document.)
  • A cover letter highlighting your qualifications for the desired position. (Attached as a separate document.)
  • Answers to Supplemental Questions . (clear and detailed responses required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put 'see resume' or 'N/A', or leave blank).
To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. If you do not know an answer, please indicate so, but do not leave any space blank.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview.

Any documents that you are unable to attach can be emailed to Emails must clearly indicate the job you are applying to and your name.

Disability Accommodations:
If you require accommodations in the Application or Examination Process, please notify Human Resources by calling (714) 438-4716 OR (714) 438-4713.

The Coast Community College District is a multi-college district that includes Coastline
Community College , Golden West College , and Orange Coast College . The three colleges offer programs in transfer, general education, occupational/technical education, community services, and student support services. Coastline, Golden West, and Orange Coast Colleges enroll more than 60,000 students each year in more than 300 degree and certificate programs.
Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to the needs of a changing and increasingly diverse population.

Coast Community College District Title IX:

This direct link 2020 Annual Security and Fire Safety Report (ASFSR) is the 2020 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2017, 2018, and 2019 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions regarding the report.

Coast Community College District is an Equal Opportunity Employer

The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.

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