Career Opportunity Number
Learning Support Supervisor
Job Open Date
Job Close Date
Open Until Filled
Initial Screen Date:
* Bachelor’s degree.
Two (2) years teaching, learning or training related
Minimum Qualification can be substituted with
an equivalent combination of education and experience sufficient to
successfully perform the essential duties of the job.
Preference will be given to individuals who possess
* Experience with academic needs of students with different
cultural backgrounds and educational prerequisites including
* Thorough knowledge of current theories and technology used in
learning assistance centers
* Demonstrated understanding of the community college mission and
adult learning styles
* Ability to establish and maintain cooperative working
relationships with other employees at all levels
* Ability to think critically and make decisions
* Supervisory experience (ability to manage processes and people,
hiring and training staff)
* Excellent interpersonal and communication skills
Normally scheduled Monday through Friday; however, may be required
to work other shifts to include evenings and/or weekends. Schedule
subject to change based upon department needs.
Starting pay is $48,956 to $53,496. Competitive benefit package
Special Instructions to Applicants
* Cover letter and resume are required and must be attached to the
online application in order to receive any consideration.
* Interviews will be conducted by a hiring committee.
This is the second level in the Learning Support series. Incumbents
coordinate and supervise the day-to-day functions of the Learning
Center and ensure appropriate academic support is available to
students. Major duties and responsibilities include: supervising,
training, and evaluating subordinate staff; communicating with
students, instructors, and faculty to identify needs; monitoring
progress of students and developing new programs and services to
support student academic success; partnering with other college
departments and committees on projects to enhance student success;
collecting and analyzing data, preparing and reviewing report to
improve the quality of learning center service.
* EOE /M/F/Vet/Disabled
Typical Essential Duties
Supervises staff to include: prioritizing and assigning work;
approving time sheets; conducting performance evaluations;
coordinating staff training; and implementing hiring, discipline,
and termination procedures.
Manages the operations of an
assigned center to include managing schedules of the Center,
tutoring, supplemental instruction, and staff; communicating with
and responding to complaints from students, staff, and faculty;
addressing student, tutor, faculty, and other relevant stakeholder
needs; and providing referrals.
Monitors progress of students and develops new programs and
services, including workshops, presentations, and tutor programs,
to support student academic success; work may involve collaborating
with faculty and other student services staff to coordinate and
Collaborates with faculty, staff,
students, administrators, and other internal and external
personnel, departments, and/or agencies, and attends committee and
other meetings, conferences, and workshops, to address student
needs and academic deficiencies, improve process delivery,
communicate information, represent the department, provide
recommendations, remain current on new practices and trends,
establish partnerships, and/or facilitate daily departmental
Prepares, reviews, and maintains reports, records, and other
documentation to improve the quality of learning center service;
work may involve collecting and analyzing data, to facilitate
scheduling and program development activities.
the department inventory and manages the departmental budget, to
include inspecting inventories, maintaining accurate reports,
approving purchase requests, preparing cost estimates, and managing
Performs other duties of a similar nature or level.
This job description is intended to represent only the key areas of
responsibilities; specific position assignments will vary depending
on the business needs of the department.
• Supervisory principles;
• Instructional support methods and materials;
• English grammar, spelling, and punctuation;
• Customer service principles;
• Various computer operating systems and related software
• Federal, state, and local laws and regulations;
• Assigned department operations and functions;
• Recordkeeping principles.
• Prioritizing, assigning, and evaluating work;
• Applying various instructional methods and techniques;
• Preparing a variety of reports and/or documentation;
• Compiling and analyzing data and information;
• Recognizing problems, identifying alternative solutions, and
making appropriate recommendations;
• Applying customer service principles;
• Operating a computer system and various software
• Applying and explaining applicable laws, codes, regulations,
policies, and/or procedures;
• Following oral and written instructions, policies, and
• Utilizing communication and interpersonal skills as applied to
interaction with coworkers, supervisor, the general public, and
others sufficient to exchange or convey information.
Positions in this class typically require: reaching, standing,
walking, fingering, grasping, feeling, talking, hearing, seeing and
Sedentary Work: Exerting up to 10 pounds of force occasionally
and/or a negligible amount of force frequently or constantly to
lift, carry, push, pull or otherwise move objects, including the
human body. Sedentary work involves sitting most of the time.
Walking and standing are required only occasionally.
Required fields are indicated with an asterisk (*).
Optional & Required Documents
- * What is the highest level of education you have as conferred
through an official transcript?
- Have not completed High School/GED
- High School/GED
- Associate's degree
- Bachelor's degree
- Master's degree
- Doctorate degree
- * How much experience do you have teaching or coordinating the
provision of professional development, training, or instructional
support services, as supported by the employment history listed on
your online application?
- Less than 1 year
- Between 1 and 2 years
- Between 2 and 3 years
- Between 3 and 4 years
- Between 4 and 5 years
- 5 or more years
- Cover Letter
- Transcript 01
- Transcript 02
- Transcript 03
- Transcript 04
- Transcript 05
- Other Document 01
- Other Document 02
- Letter of Recommendation 01
- Letter of Recommendation 02
- Letter of Recommendation 03
- Other Document 03
- Other Document 04