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Learning Support Supervisor

Metropolitan Community College
Missouri, United States
Salary Not Specified
Start date
Jul 20, 2021

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Position Type
Administrative, Academic Affairs, Academic Administration, Instructional Technology & Design (Campus), Student Affairs, Academic Advising & Academic Support Services, Disabled Student Services
Employment Type
Full Time
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Position Information

Career Opportunity Number 21-098 Position Title: Learning Support Supervisor Location Maple Woods Position Type: Full-Time Class Category Classified Staff Job Open Date 07/20/2021 Job Close Date 08/03/2021 Open Until Filled No Initial Screen Date: 08/06/2021 Minimal Qualifications:

* Bachelor’s degree.
Two (2) years teaching, learning or training related experience.
Minimum Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Preferred qualifications:
Preference will be given to individuals who possess :
* Experience with academic needs of students with different cultural backgrounds and educational prerequisites including developmental education

* Thorough knowledge of current theories and technology used in learning assistance centers

* Demonstrated understanding of the community college mission and adult learning styles

* Ability to establish and maintain cooperative working relationships with other employees at all levels

* Ability to think critically and make decisions

* Supervisory experience (ability to manage processes and people, hiring and training staff)

* Excellent interpersonal and communication skills Work Hours
Normally scheduled Monday through Friday; however, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs. Compensation Starting pay is $48,956 to $53,496. Competitive benefit package is included. Special Instructions to Applicants

* Cover letter and resume are required and must be attached to the online application in order to receive any consideration.

* Interviews will be conducted by a hiring committee.

Class Summary
This is the second level in the Learning Support series. Incumbents coordinate and supervise the day-to-day functions of the Learning Center and ensure appropriate academic support is available to students. Major duties and responsibilities include: supervising, training, and evaluating subordinate staff; communicating with students, instructors, and faculty to identify needs; monitoring progress of students and developing new programs and services to support student academic success; partnering with other college departments and committees on projects to enhance student success; collecting and analyzing data, preparing and reviewing report to improve the quality of learning center service.
* EOE /M/F/Vet/Disabled Typical Essential Duties

Supervises staff to include: prioritizing and assigning work; approving time sheets; conducting performance evaluations; coordinating staff training; and implementing hiring, discipline, and termination procedures.
Manages the operations of an assigned center to include managing schedules of the Center, tutoring, supplemental instruction, and staff; communicating with and responding to complaints from students, staff, and faculty; addressing student, tutor, faculty, and other relevant stakeholder needs; and providing referrals.
Monitors progress of students and develops new programs and services, including workshops, presentations, and tutor programs, to support student academic success; work may involve collaborating with faculty and other student services staff to coordinate and facilitate operations.
Collaborates with faculty, staff, students, administrators, and other internal and external personnel, departments, and/or agencies, and attends committee and other meetings, conferences, and workshops, to address student needs and academic deficiencies, improve process delivery, communicate information, represent the department, provide recommendations, remain current on new practices and trends, establish partnerships, and/or facilitate daily departmental operations.
Prepares, reviews, and maintains reports, records, and other documentation to improve the quality of learning center service; work may involve collecting and analyzing data, to facilitate scheduling and program development activities.
Maintains the department inventory and manages the departmental budget, to include inspecting inventories, maintaining accurate reports, approving purchase requests, preparing cost estimates, and managing expenditures.
Performs other duties of a similar nature or level.
This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. Knowledge
• Supervisory principles;
• Instructional support methods and materials;
• English grammar, spelling, and punctuation;
• Customer service principles;
• Various computer operating systems and related software applications;
• Federal, state, and local laws and regulations;
• Assigned department operations and functions;
• Recordkeeping principles. Skills
• Prioritizing, assigning, and evaluating work;
• Applying various instructional methods and techniques;
• Preparing a variety of reports and/or documentation;
• Compiling and analyzing data and information;
• Recognizing problems, identifying alternative solutions, and making appropriate recommendations;
• Applying customer service principles;
• Operating a computer system and various software applications;
• Applying and explaining applicable laws, codes, regulations, policies, and/or procedures;
• Following oral and written instructions, policies, and procedures;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information. Positions Supervised
Learning Specialists Physical Requirements
Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally. Licensing Requirements
None. Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education you have as conferred through an official transcript?
    • Have not completed High School/GED
    • High School/GED
    • Associate's degree
    • Bachelor's degree
    • Master's degree
    • Doctorate degree
  2. * How much experience do you have teaching or coordinating the provision of professional development, training, or instructional support services, as supported by the employment history listed on your online application?
    • None
    • Less than 1 year
    • Between 1 and 2 years
    • Between 2 and 3 years
    • Between 3 and 4 years
    • Between 4 and 5 years
    • 5 or more years
Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume
  3. Transcript 01
Optional Documents
  1. Transcript 02
  2. Transcript 03
  3. Transcript 04
  4. Transcript 05
  5. Other Document 01
  6. Other Document 02
  7. References
  8. Letter of Recommendation 01
  9. Letter of Recommendation 02
  10. Letter of Recommendation 03
  11. Other Document 03
  12. Other Document 04

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