HEERF: Part-Time Campus Testing Concierge

Position Information

Career Opportunity Number 21-134 Position Title HEERF: Part-Time Campus Testing Concierge Location MCC - Any Location Class Category Temporary Part-Time Staff Job Open Date 07/30/2021 Job Close Date 08/13/2021 Minimal Qualifications
Limited Duration assignment to end no later than April 30, 2022, but may be extended.

Job Summary:
Proctor remote, on-campus and off-campus tests/exams (including placement) for students, and assist with other testing center functions.

Essential Functions:

• Prepares the facility for and administers exams, including placement, make-up, high school equivalency, distance education, accommodation, and other exams; work may involve contacting instructors, responding to testing center and information requests, receiving and processing exams, and ensuring that exams are in the appropriate format and that students comply with College policies and procedures.
• Assists students with understanding testing requirements and interpreting test results, as well as testing center protocols/procedures; responds to inquiries from students, instructors, the general public, and other individuals, via phone, email, or in person; and provides referrals when necessary.
• Troubleshooting system or equipment malfunctions
• Documents and records tests, and information related to testing irregularities and eligibility for testing material usage; and prints, files, and/or emails exams to appropriate instructors, or other personnel.
• Coordinates with student services staff, disability support services staff, faculty, and other internal/external staff, departments, or agencies to communicate testing procedure- and service-related information, and facilitate departmental goals and operations.
• Perform other similar duties as assigned

Minimal Qualifications:

• High School Diploma or equivalent (G.E.D.)

EOE /M/F/Vet/Disabled Compensation $10.30 per hour Position Summary Type of Part-time Job Part Time Staff Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is the highest level of education you have as conferred through an official transcript?
   • Have not completed High School/GED
   • High School/GED
   • Associate's degree
   • Bachelor's degree
   • Master's degree
   • Doctorate degree
2. * How much customer service or related experience do you have, as supported by the employment history listed on your application?
   • none
   • less than one year
   • between 1 and 2 years
   • between 2 and 3 years
   • between 3 and 4 years
   • between 4 and 5 years
   • five or more years
3. * How much testing related experience do you have, as supported by the employment history listed on your application?
   • none
   • less than one year
   • between 1 and 2 years
   • between 2 and 3 years
   • between 3 and 4 years
   • between 4 and 5 years
   • five or more years
4. * How did you learn about this position?
   • Academic Keys
   • Chronicle of Higher Education
   • Craigslist
   • Diverse Issues in Higher Education
   • Dos Mundos
   • Employee referral
   • Facebook
   • HigherEdJobs
   • Jobs.mo.gov
   • Indeed
   • Inside Higher Ed
   • Kansas City Call
   • Kansas City Globe
   • Kansas City Hispanic News
   • LinkedIn
   • MCC Website
   • Monster
   • Other Source
   • Twitter

Optional & Required Documents
Required Documents

1. Cover Letter
2. Resume

Optional Documents

1. Curriculum Vitae
2. Transcript 01
3. Letter of Recommendation 01
4. Letter of Recommendation 02
5. Other Document 01
6. Other Document 02