Endpoint System Administrator

Position Information

University Code 24242 University Title Information Technology Systems Analyst 2 University Job Family Information Technology ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Single Title Scope of Search Local Working Title Endpoint System Administrator Position Number 593460 Is this employee on a H1B Visa? Position Type Staff Job Status Full-Time FLSA Indicator Exempt Employee Group University Employee Department Information Security Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities
VCU’s Technology Services Department is seeking to hire an Endpoint System Administrator. This position is part of a skilled team that designs and maintains VCU’s central endpoint management architecture and applications. The primary purpose of this position is to provide system administration and support of the Citrix Virtual Apps and Desktops infrastructure for university-wide departments and schools. This position will design and develop application and desktop virtualization solutions which improves delivery and compatibility of applications by encapsulating them from the underlying operating system on which they are executed. The department is also responsible for managing VCU’s Microsoft Endpoint Manager Configuration Manager ( MECM ) and Jamf Pro infrastructure and as such, this position is expected to act as a backup to support those systems.

Minimum Hiring Standards

• Bachelor’s degree in Information Technology, Computer Science, or equivalent experienc
• 3+ years of experience with Windows Desktop and Windows Server OS incident troubleshooting
• Intermediate to Advanced Comprehension of Citrix Virtual Apps and Desktops
• Experience with Active Directory services and administration, including Group Policy management
• Working knowledge of current Windows operating systems – Windows 10, Server 2012/2016/2019
• Working knowledge of common workstation provisioning methods and the ability to troubleshoot software applications
• Demonstrated experience in scripting and programming languages such as Python or Powershell.
• Basic to intermediate understanding of networking protocols and communications; such as TCP /IP, DNS, DHCP, and common service ports
• Intermediate understanding of information security principles
• Demonstrated ability to work effectively with faculty, staff, administrators and students to provide technical support, consultation, and training in computer system operations and technology.
• Demonstrated ability to communicate effectively in writing, particularly with regard to the development of manuals, procedures, instructional materials and reports.
• Ability to work successfully in teams and independently with technical and non-technical individuals
• Ability to quickly acquire new skills and knowledge relevant to technology
• A commitment to VCU’s core competencies of accountability/integrity; achievement; collaboration; diversity; innovation; and service excellence.
• A desire to foster equity and inclusion in one’s team and throughout the university.
• Demonstrated experience working in and fostering a diverse faculty, staff and student environment or commitment to do so as a staff member at VCU

Preferred Hiring Standards

• Demonstrated knowledge of Microsoft Azure offerings with experience in Azure Active Directory, Microsoft Intune, and Windows Virtual Desktop is preferred
• Demonstrated working knowledge of the Microsoft Endpoint Configuration Management ( MECM formerly SCCM ) platform and its service offerings is strongly preferred
• CCA -V, MCSE, and/or various GIAC certifications are preferred
• Experience working in a university setting is preferred

Required Licenses/ Certifications Anticipated Hiring Range $60,000 - $70,000 Application Process/Additional Information Campus Monroe Park Campus Hours/Week 40 Normal Work Days/Hours Monday-Friday/8:00 a.m. - 5:00 p.m. Job Open Date 07/29/2021 Posting will close on or before Open Until Filled Yes Job Category Information Technology Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? Yes Sensitive Position No Resource Critical Yes Quick Link https://www.vcujobs.com/postings/108411 Posting Specific Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents
Required Documents

1. Cover Letter/Letter of Application
2. Resume

Optional Documents