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Hourly Student Services Specialist (Basic Needs)

Southwestern College
California, United States
Salary Not specified
Posted date
Jul 31, 2021

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Hourly Student Services Specialist (Basic Needs)

Southwestern College

Work Site: 900 Otay Lakes Road, Chula Vista, CA 91910

Department: Student Services

District Values
Incumbents in District positions are expected to exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

Term of position: 08/02/21-06/30/22

This temporary hourly position will work in Southwestern College's Basic Needs department, providing support to students in the areas of food, housing, transportation, textbooks, technology, and other basic needs. This position will meet with students to assess their needs in a variety of areas and provide information, resources, and support to the students, assisting in connecting them with both on-campus and community resources and support. This position will also support the scheduling and facilitation of student workshops related to Basic Needs resources and programs. Other duties include providing students, staff, and others with specialized information, case management services related to students' basic needs including food, housing, transportation, counseling services, etc., coordinate with campus and community organizations to obtain resources for students, promote student success, retention, and completion by removing barriers to their education; and perform a full range of the more complex program support and clerical assistance duties in support of the basic needs program area. The ideal candidates for this position will already have a working knowledge of a variety of community resources and support programs that are available to support students and individuals who are in need of assistance with basic needs.
  1. Coordinate assigned aspects of the assigned student services program area; coordinate with other departments and program areas; ensure compliance with program requirements.
  2. Assist in the planning, design, and implementation of program elements that support service delivery; participate in processes to define scope and schedule of services and activities; participate in implementation processes.
  3. Plan, organize, schedule, and conduct orientations, workshops, seminars, class presentations, tours, meetings, and other activities related to assigned program area; arrange and confirm speakers; reserve facilities and make other necessary arrangements.
  4. Provide technical information and assistance regarding area of assignment to students, staff, and the general public; interpret and explain program applications, policies, procedures, requirements, and restrictions; develop promotional and informational materials for distribution on and off campus; maintain assigned resource material and library.
  5. Verify and review materials, applications, records, files, and reports for completeness and conformance with established regulations and procedures; apply applicable policies and procedures in determining completeness of applications, records, files, and reports; collect and process appropriate information.
  6. Establish and maintain records including student records; maintain complex, interrelated filing systems including confidential files; collect, compile, and record narrative, statistical, and financial data and other information; research and verify information as requested.
  7. May determine program eligibility and prepare need analysis; review and process applications for students.
  8. May monitor progress of students in assigned program area; ensure compliance with applicable requirements and guidelines.

Knowledge and Abilities:

Education and Experience:
Any combination equivalent to: two (2) years of college with major course work in business or related field
Three (3) years of increasingly responsible experience in a student services area involving frequent student contact.

Minimum Qualifications: (Faculty and Academic Administrator Positions Only)

Desirable Qualifications:

$26.45 per hour

Start Date

As soon as the successful candidate is identified and following the subsequent governing board approval.

Screening Deadline

Work Schedule:
Days and times to be arranged within the hours of operation of Monday-Friday: 7:00 a.m.-6:30 p.m. Maximum of 25 hours per week.Successful candidate may be assigned to any of the campus sites (Chula Vista, National City, Otay Mesa, and/or San Ysidro).

Additional Information:
We regret we are unable to accept faxed, e-mailed, mailed, or hand delivered application materials. Only complete application materials submitted through SWC online system will be accepted. To complete and submit your application for this position, please visit our online employment website at All required information must be submitted online before the review date and time indicated on the job posting.

A confirmation number will be assigned if your application packet has been successfully submitted. Assistance with the online application process is available through the Human Resources Office at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: (619) 482-6395 or e-mail to

It is the sole responsibility of the applicant to ensure that all application materials are received by the review deadline date. A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become District property, will not be returned, will not be copied, and will be considered for this opening only.

Candidates selected for employment with Southwestern Community College District must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.

In addition to the above, for Faculty/Administrator positions (only), successful candidate must submit official (sealed) college transcripts confirming date degree conferred and/or a valid CA Community College Credential.

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.

As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, Southwestern Community College District will make reasonable accommodations for individuals with disabilities.

The Southwestern Community College District shall not discriminate against any person in employment or in any program affiliated with the District on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

Notice of Availability of the Annual Security Report - Southwestern College is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPD website at">

If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the SWC College Police Department or you can request that a copy be mailed to you by calling (619) 482-6390.

The report contains information regarding campus security and personal safety including topics such as: crime prevention; public safety authority; crime reporting policies; programs to prevent dating violence, domestic violence, sexual assault, and stalking; the procedures the College will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the College or a recognized student organization; and on public property within, or immediately adjacent to and accessible from the campus.

This information is required by law and is provided by the SWC College Police Department.

Drug and Alcohol Abuse Prevention Plan (DAAPP) - More information about the DAAPP, including the Drug Free Environment and Drug Prevention Program Policy and Procedure and Biennial report can be found in the Health and Safety Section of the campus Consumer Information page (

To apply, visit:

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