COVID Case Manager

Fort Lewis College
Colorado, United States
$22.00 - $22.00
Start date
Jul 30, 2021

View more

Position Type
Administrative, Student Affairs, Health Services, Other Student Affairs
Employment Level
Employment Type
Full Time
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Position Summary 

The Division of Student Engagement seeks a Case Manager for students needing support directly related to the COVID-19 pandemic. The successful candidate will work well with persons of varied sexual orientation, gender identity, racial, ethnic, cultural, socioeconomic backgrounds, and with individuals who are differently-abled 

Minimum Qualifications 

  • A Bachelor's Degree in Human Services or a related field. 
  • Must possess and maintain a valid driver license. Must be in possession of the license at the time of application.  
  • Ability to understand and articulate basic needs and concerns from a social justice/intersectional/multicultural perspective that incorporates all aspects of identity and access. 
  • Demonstrated direct experience working with and supporting diverse populations (i.e. race, ethnicity, gender, sexual orientation, class, religion, etc). 
  • Good oral and written communication and computer skills are required. 
  • Experience working with college-age students 

Preferred Qualifications 

  • Previous employment or volunteer work in human services, community agencies or other related nonprofits 
  • Fluent in Spanish, Navajo or Native language 
  • Case management experience 
  • Experience working within a College/University setting 

Major Responsibilities 

  • Provide direct case management support to students dealing with struggles related to the COVID-19 pandemic  
  • Connect students to on-campus and community resources for students that need support (Food, housing, transportation, healthcare, mental healthcare etc.)  
  • Communicate regularly with assigned students to support case management plan  
  • Supervise a team of student employees that deliver food and necessities to students in quarantine or isolation.  
  • Work closely with on-campus partners i.e. Counseling Center, Campus Housing, Health Center, etc.  
  • Work closely with off-campus partners i.e. Manna Soup Kitchen, Housing Solutions of the SW, etc.  
  • Work with off campus vendors ie. Cleaning services and food services, for student isolated/quarantined off campus and on campus  
  • Help coordinate and communicate room cleaning and sanitation.  
  • Deliver supplies as needed to student isolated or quarantined off campus  
  • Provide guidance when applying for and accessing basic need resources  
  • Support students needing support in Durango and outside of the local area  
  • Complete and maintain client records that document services provided, using Maxient or other campus reporting system  
  • Demonstrates a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities 
  • Maintains knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508. 
  • Produces and remediates digitally accessible materials in accordance with FLC standards. 
  • Perform other duties as assigned 

Work Conditions 

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic). 
  • Ability to work in a confined area. 
  • Ability to sit at a computer terminal for an extended period of time. 


$22.00 per hour plus a comprehensive benefits package is paid out according to our biweekly pay scheudule over a 9 month period.    

Application Process 
A complete application packet includes: 

  • Cover letter addressing interest and qualifications for the position 
  • Include details regarding how your personal and professional experiences allow you to encourage an environment grounded in equity and inclusion.  “How do you envision contributing to Fort Lewis College’s commitment to equity and inclusion?” 
  • Resume  
  • Names and contact information for three current, professional references 

Submit materials as one PDF file via email to: 


Application materials received by August 15, 2021, will receive full consideration. 

Position will remain open until filled. 


The successful candidate will be required to submit original, official college transcripts, 

and pass a background check.   A final job offer is contingent upon the satisfactory review of the driving record by the College insurance agent and the satisfactory driving record must be maintained in order to drive a campus vehicle. 







The College and the Community  

Fort Lewis College, a public institution located in Durango, Colorado, offers degree programs in arts, business, education, health fields, humanities, social and natural sciences, and teacher education. Our inspiring mountain campus is located atop a scenic mesa overlooking historic Durango and situated between the San Juan Mountains and the desert Southwest. We are committed to accessible and high-quality baccalaureate education, and our hallmarks are remarkably close relationships between students and faculty, the freedom of intellectual exploration, and the challenge of experiential learning. Our 3,300 students come from 48 states, 17 countries, with 36% Native American and Alaska Native backgrounds, and 11% Hispanic backgrounds. Durango is a thriving multicultural community of 18,500 set along the beautiful Animas River Valley. Averaging 300 sunny days per year, the community is known for its outdoor lifestyle and friendly, festive atmosphere. Durango is also the cultural and economic hub of the Four Corners region, rich in dining, shopping, and entertainment, and linked with airline service to hubs in Denver, Phoenix, and Dallas. 


Equal Opportunity  

Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. 

To file a report, get resources, read policies, or make an appointment, See

Questions about Title IX sex discrimination? 

Office of the Title 9 Coordinator 

Molly Wieser 

230 Skyhawk Station 

1000 Rim Drive 

Durango, Colorado 81301 

(970) 247-7241 

Other discrimination questions?  

Office of the Equal Opportunity Coordinator 

David Pirrone 

192 Education Business Hall 

1000 Rim Drive 

Durango, Colorado 81301 

(970) 247-7182 

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.  

* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education. 

ADAA Accommodations  

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date. 


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