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Assistant Director, Donor Relations

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Closing date
Sep 12, 2021

View more

Position Type
Faculty Positions, Communications, Public Relations & Advertising, Administrative, Business & Administrative Affairs, Financial Affairs, Community Relations & Institutional Outreach, Development & Advancement, Alumni Affairs
Employment Type
Full Time
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Assistant Director of Donor Relations

General Description

The Assistant Director of Donor Relations creates, develops, and nurtures donor relations and special event initiatives for the Peabody Institute of the Johns Hopkins University. S/he will design and promote a consistent cycle of impact reporting and recognition for our donors. S/he will also serve as an integral part of the giving continuum by keeping donors engaged with the Peabody Institute while encouraging future philanthropic support.

The Assistant Director will also develop strategy for and oversee the planning and execution of special events designed to support engagement, stewardship, and fundraising activities. S/he will develop and provide templates, best practices, and policies to facilitate the execution of all events.

The position reports to the Director of Annual Giving and Alumni Engagement.

Essential Duties and Responsibilities:

  • Donor Relations and Moves Management:
  • Develop, organize, implement, and assess effectiveness of a comprehensive tiered strategy for stewardship of donors at all levels of giving(endowed and annual scholarships, professorships, programmatic support, capital giving, faculty/staff giving, and annual fund)
  • Coordinate, produce, and regularly audit donor acknowledgment and appreciation correspondence
  • Strategically collaborate with gift officers, other development colleagues, faculty, and administration to determine the best strategies for individualized and appropriately scaled donor stewardship plans
  • Draft donor correspondence to include programmatic impact reports, proposal language, and endowment reports with relevant financial and beneficiary information; manage the design and production of impact reports with Peabody Marketing or external vendors
  • Oversee, with the assistance of the Sr. Development Coordinator, the annual scholarship matching process; work directly with gift officers and Financial Aid to ensure donor intent is achieved with each student matched to a given scholarship
  • Proactively identify, document, and implement donor stewardship touchpoints in collaboration with gift officers
  • Monitor and manage the donor relations needs of our donors; collaborate with gift officers and central JHU colleagues to connect donors to the impact of their giving and advance Peabody’s fundraising goals
  • Develop metrics and systems to monitor outcomes across all areas of donor relations programming with a core goal of donor retention, satisfaction, and engagement
  • Develop creative communications to recognize tribute (honor/memory) commitments from major gift donors, loyal donors, as well as first-time donors; and welcome new members into the annual leadership (Friedberg) giving society
  • In conjunction with the Sr. Development Coordinator and gift officers, assist in driving and recording the department’s moves management actions; support gift officers with fundraising tools and resources
  • Develop new, innovative approaches to and strategies for effective donor relations and stewardship, especially in new media (ThankView, video, email, social media)
  • In collaboration with the Peabody fundraising team, maintain a strong emphasis on donor-centric strategies that retain and upgrade donors while working to build a robust pipeline of new supporters
  • Data, Policies, and Procedures:
  • Create and maintain a comprehensive donor matrix, which outlines recognition across all levels of giving to ensure donors are thanked in an appropriate and timely fashion with collateral relevant to their giving
  • Maintain accurate system to ensure that all activity is tracked and recorded in the CRM
  • In partnership with the Associate Dean, works with department chairs/administrators and finance to ensure compliance of gift fund terms and sufficient annual expenditures in accordance with donor intent; escalate and resolve discrepancies as they are discovered
  • Oversee ongoing management of the new Blackbaud scholarship database with support from the Sr. Development Coordinator and in conjunction with the Office of Financial Aid
  • Work with the Sr. Development Coordinator to extract data and reports from the CRM for mailings, events, and other needs.
  • Coordinate and track donor recognition signage across the enterprise including exterior and interior signs, donor plaques, and other recognition mediums
  • Events:
  • Develop the strategy for and oversee the planning and execution of special events designed to support engagement, stewardship, volunteer activities, and fundraising initiatives
  • Ensure that all events advance development strategies and/or other organizational objectives
  • Oversee event logistics, securing venues, vendor contract negotiations, invitations, budget, and post-event evaluation and attendee communication
  • Develop work plans, timelines, and budgets for the events while adhering to Johns Hopkins University purchasing guidelines and policies
  • Provide onsite support, leadership, volunteers, and troubleshooting during events
  • Draft briefings and debrief documents before and after each event
  • Other duties as assigned

Minimum Qualifications

  • Bachelor’s degree required.
  • Two years of related experience required.

Preferred Qualifications

  • Experience in donor relations, development, and/or alumni engagement is helpful, but similar experience in customer service, project management, and program oversight will be considered
  • Excellent writing, editing, project management, and organizational skills
  • A sincere appreciation for people and how they are each uniquely motivated
  • Superb interpersonal skills and professionalism needed to interact with internal and external constituents
  • Proven ability to manage multiple priorities effectively and efficiently with competing deadlines
  • Proactive, strategic, detail-oriented, and consistent with a strong commitment to quality, timeliness, efficiency, and effectiveness
  • Innovative, nimble, and energetic with a proven success in donor/customer engagement
  • Experience conceptualizing and executing events
  • Demonstrated ability to exercise discretion and tact with confidential donor information and/or demographics
  • Proficient in MS Office Suite
  • Ability to work a flexible schedule, including some nights and weekends
  • Willingness to ask questions and communicate openly about ideas and/or challenges
  • Experience developing and formalizing processes and procedures
  • Ability to communicate a diverse array of topics clearly and concisely
  • Ability to orchestrate and implement a multi-year plan
  • Experience managing vendors and sub-contractors
  • Experience conducting donor research/fact-finding independently using CRM; ability to use CRM to query for data

Classified Title:Donor Relations Associate
Working Title: Assistant Director, Donor Relations
Role/Level/Range: ATP/03/PB
Starting Salary Range:Commensurate with experience
Employee group: Full Time
Schedule: M-F, 8:30am-5:00pm
Exempt Status: Exempt
Location: 07-MD:Peabody Institute
Department name: 10001008-Development
Personnel area: Peabody

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, please visit:https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Peabody Institute


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm
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