Assignments and Systems Coordinator
- Employer
- University of North Carolina, Wilmington
- Location
- North Carolina, United States
- Salary
- Salary Not Specified
- Date posted
- Jul 29, 2021
View more
- Position Type
- Administrative, Student Affairs, Other Student Affairs, Residence Life, Student Activities & Services, Executive, Executive Directors
- Employment Type
- Full Time
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Posting Details
Vacancy Number
S01430
Position Title
University Program Specialist
Working Title
Assignments and Systems Coordinator
Competency Level
Contributing
Dept/School
Housing and Residence Life - 40010
Primary Purpose of Organizational Unit
The Office of Housing and Residence Life at the University of North Carolina at Wilmington houses over 5000 students in a combination of residence halls, suites, and apartments. It is the mission of the Office of Housing and Residence Life to appropriately challenge residents to develop to their full potential by supporting their educational and personal growth and development. The Housing and Residence Life staff maintain an environment that is conducive to educational excellence by providing academic support, educational opportunities, and challenges for individual residents. Opportunities for students to attain a greater appreciation and understanding of cultural and lifestyle differences and opportunities for leadership and self-governance roles are integral to the on-campus experience.
College
Housing and Residence Life - 40010 College
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace
Main UNCW Campus
Brief Summary of Work for this Position
The Assignments Coordinator works closely with the Assistant Director of Technology, Residence Life staff, and campus constituents to manage the university’s housing inventory totaling more than 5000 bed spaces.
Key responsibilities include:
- Responsible for all aspects of a complex Housing Assignments
process, aligning with the university’s enrollment growth and
strategic planning
- Overseeing and managing the on-campus housing assignment
process that encompasses over six various types of student housing
applications via Mercury, HRL’s housing management
system
- Various types of students include but are not limited to
first-time freshmen, transfer students, returning students,
athletes, LLCs, our Greek population, and international
students
- This position has specialized knowledge of the Housing
management software including student applications, payments,
assignments and billing, and trains new staff on effective use of
this software
- Collaborates with the Assistant Director to administer three
major room selection processes per academic cycle
- Oversees the daily management of on-campus housing assignment
processes including residence hall assignments, room selection
processes, room changes, space management, the revenue financial
feed for billing, withdrawals etc.
- Researches and responds to inquiries from students, parents,
and campus partners in order to provided or clarify information on
departmental services, options, programs, policies, or
procedures
- Coordinates with various departments to assign special
populations such as Honors housing, Living Learning Communities,
students with ADA needs, International Students and
Athletics
- Participate in long- and short-range planning processes with
the Assistant Director of Technology, Associate Director of
Business Services, and Director of Housing and Residence
Life
- Responsible for representing the department at campus partner
meetings and maintaining close working relationships with partners
across all Divisions. Work also includes providing marketing ideas
and strategies to increase revenue and maintain necessary occupancy
in accordance with our Private Public Partnership
- Supervises the Front Desk Receptionist and is responsible for
oversight of the front desk operations including 8 – 10 student
workers for the HRL central office
- Utilizes various software systems such as Mercury, the housing
management system, Microsoft Excel, Access, Word, Outlook, and
university-specific software daily in order to successfully and
efficiently complete job activities
Minimum Education and Experience Requirements
Graduation from a four-year college or university and one year of experience related to the area of assignment; or an equivalent combination of training and experience
Preferred education, professional skills and experience
- Experience with a housing management system such as Mercury,
StarRez, The Housing Director, etc.
- Knowledge of standard operating procedures for assignments and
occupancy management
- Excellent verbal and written communication skills, including
interpersonal communication skills and public speaking
skills
- Excellent customer services skills and ability to manage
student and professional staff
- Ability to respond to multiple requests in a fast-paced
environment and independent problem solving
- Ability to take initiative and work independently within
specified time constraints while demonstrating sound judgment and
decision-making skills
- Experience working with diverse and special populations for
assignment related purposes
Proficiency with Microsoft Office Suite
Required Certifications or licensure
No license or certification required
Recruitment Range
$45,000 - $50,000
FTE
1.0 (40 hours per week)
Months Per Year
12 Months
Work Days
Monday - Friday
Work Hours
8:00AM - 5:00PM
Type of Position
Permanent
Anticipated Ending Date if Time-Limited
Position Number
199
Job Posting Date
07/29/2021
Posting Close Date
08/05/2021
Number of Openings
Special Notes to Applicants
PLEASE NOTE : This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.
For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.
You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.
EEO Statement
At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting
https://jobs.uncw.edu/postings/21396
Applicant Documents
Required Documents
- Resume
- Cover Letter
- List of 3 Professional References
Required fields are indicated with an asterisk (*).
- * How did you learn of this opportunity with UNC Wilmington
(2021)?
- UNCW Website
- UNCW Facebook Page
- UNCW Linkedin Page
- UNCW Twitter Account
- UNCW Employee Referral
- Chronicle of Higher Education
- Craigslist
- Diverse Issues in Higher Education
- Glassdoor
- Higher Ed Jobs
- Hispanic Outlook
- Indeed
- Inside Higher Ed
- North Carolina Job Network
- Women In Higher Education
- Other
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