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Student Success Coach

Northwood University
Michigan, United States
Salary Not Specified
Closing date
Sep 5, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Disabled Student Services, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Job Details

Student Success Coach

At Northwood University, we believe in individual freedom and responsibility, moral law, ethical and limited government, earned success and the importance of creativity, free enterprise and entrepreneurship as the well-spring of individual and human progress. The successful candidate will be in agreement with, and will promote, the philosophy of the University and its commitment to the American free-enterprise system when conducting business on behalf of the University. Applicants are encouraged to familiarize themselves with the University’s outcomes at .

The student success coach will act as a guide to help students develop the skills and behaviors associated with academic success. This position is responsible for identifying and assisting students in need of additional academic and personal support, as well as coordinating specialized student success programming. The purpose of the student success coach is to provide targeted support, interventions, programming, and outreach to the population of at-risk students to help them meet their personal and academic goals.

Key Responsibilities:

· Coordinates institutional efforts and targeted support, interventions, programming, and outreach to students in "at-risk" populations including first-generation college students, student-athletes, students with disabilities, students admitted on probation, and students experiencing academic or personal distress (academic probation, dismissal warnings, and those on final semester probation).

· Provide leadership and support for the Educational Success Program (ESP).

· Conducts environmental scanning, and data mining to identify other at-risk students in need of success coaching services.

· Facilitates strategic one-to-one and group coaching sessions to help students build their own capacity for academic success.

· Provides ongoing encouragement, support, tapping into student's personal goals, and intrinsic motivating factors using multiple platforms and tools.

· Serves as a back-up proctor to assist testing services.

· Collaborates with the director of the Timberwolf Learning Center (TLC) and Strosacker Learning Commons staff to implement relevant student success workshops and other supplemental learning experiences.

· Represents Academics on committees related to strategic enrollment management efforts at Northwood University.

· Other duties as assigned, especially those related to student success, persistence, and raising Northwood University's graduation rates.


Required: Bachelor's degree, computer literacy, excellent listening skills, organizational, critical thinking, verbal and written communication skills and ability to interact effectively with a wide range of student colleagues. Experience mentoring, teaching, tutoring, or coaching at-risk college students.

Preferred: Master's preferred in student affairs, college counseling, social work or related field.


Competitive benefits package available including health, dental, vision and life insurance; retirement benefits; generous leave plan; flex spending plan; and tuition benefits for employee and family.

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