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Pellissippi State Community College
Tennessee, United States
Salary Not Specified
Start date
Jul 29, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Disabled Student Services, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Title: Advisor

Anticipated Closing Date: August 15,2021

Number of Positions: 1

Position #: 600180

Type of Appointment: Full-Time

FLSA Status: Exempt

Department: Advising

Required Documents Needed to Upload at Time of Application:

· Cover Letter

· Resume

· Unofficial Transcripts

· Three professional references (See below)

Reference check requirements:

· Non-supervisory roles: three (3) current or former supervisors

· Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references

About Pellissippi State Community College

Pellissippi State Community College is one of 40 institutions in the Tennessee Board of Regents system. TBR is the governing board of the College System of Tennessee, offering more than 400 programs of study at the state’s 13 community colleges, 27 colleges of applied technology and the online TN eCampus. The college serves an average of 10,000 students, making it the largest community college in Tennessee by enrollment. Pellissippi State Community College offers eligible employees a comprehensive benefits package that includes health, dental, vision, life insurance, retirement programs, time off including annual and sick leave, and much more.

In 2018, Pellissippi State became a member of an Achieve the Dream (ATD) three-year cohort adopting a theme of Start Strong, Stay Strong, Finish Strong for our work. Achieve the Dream has partnered with the program Integrated Student Experience at Pellissippi State (Insteps) to improve the fall-to-fall retention rates for full-time and part-time students by 13% in the next five years. Our vision is to ensure every student who attends Pellissippi State will develop a sense of belonging and confidence in their ability to succeed academically, grow intellectually, and make timely progress towards achieving their educational and vocational goals. If this is something that aligns with your values, we encourage you to apply.

Culture and Diversity

Knoxville claims a wide range of forward thinking national and international talents. The scholarly influence on the Knoxville metropolitan area bred literary greats including James Agee, Cormac McCarthy, and Nikki Giovanni. Knoxville is home to one of the largest sculptures dedicated to an African American in the country. Located in Haley Heritage Square is a 13-foot high bronze statue of author and Pulitzer Prize winner Alex Haley who chose to spend the last several years of his life in Knoxville. Renowned artists Beauford Delaney and Joseph Delaney hailed from Knoxville. Musicians Roy Acuff, Chet Atkins, the Everly Brothers, and RB Morris called Knoxville home during their careers. Women’s suffragist Lizzie Crozier French was active in the ratification of the 19thamendment and was born and raised in Knoxville.

The lasting influence of these artists and activists leaves the Knoxville area as a welcoming area to live and work. More about the area and support groups can be found at Visit Knoxville , the Beck Cultural Exchange Center , the Knoxville Urban League , Knoxville City , Knox County , My Knox Village , Knox Pride , Centro Hispano de East TN , and Knoxville chamber

Position Summary:

The purpose of this job is to provide educational guidance and assistance for students by developing meaningful educational plans compatible with their career goals. This is accomplished through a consistent and continuous process built on frequent, accumulated personal contacts. The position also serves as a resource for faculty and staff and contributes to the success of the college through contributions to the strategic plan for the department and the college.

Essential Functions:

25% Advising facilitates student academic success, major selection, career development, and personal enrichment through one-on-one, student focused advising emphasizing theoretical and practical methods of inquiry, guided reflection, engagement, assessment, and analysis. Advisors assist students with understanding the analysis of their academic progress, the graduation plan for their major (including all course requirements), audits, how to navigate college procedures, and effects of changing a major in order to ensure completion of their degrees.

25% . Advising supports the execution of a comprehensive and holistic program where students increase their personal agency and critical thinking skills, and apply both to their life choices in college and beyond. Advisors counsel students with academic difficulties, those contemplating withdrawal, and those at an academic crossroads. They provide intrusive advising for at-risk students, academic coaching, and resource referrals as needed. Advisors provide career guidance to assist students in self-evaluation and choosing a major in relation to their career and life goals.

25% Advisor collaborates with Admissions, New student Orientation, Financial aid, academic deans, and other departments to foster the retention of students. Advisors establish and maintain relationships throughout the campus community in order to provide student referrals, as needed, to counseling services, disability services, Dean of Students office, and other services on campus. Advisors serve as a resource to students, faculty, parents and others to answer questions about program or academic policies.

25% Advisor manages and executes campus-wide events including resource fairs, college transfer events and major fair. Advisor develops educational materials to support purposeful, engaged academic planning. Advisor actively engages in student life activities to foster campus connections and promote retention. Advisor presents to COLL 1500 and 1000 classes. Advisor serves as an ESOL placement and program reference for other advisors. Advisor serves on campus/college-wide committees and works collaboratively with university partners.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements:

· Bachelor’s degree from an accredited institution, Masters preferred

· 2 years related experience in higher education

Part-time work experience is calculated at 50% credit of full-time work experience

Key Result Areas:

Accurate and complete information provided to students on degree programs, course requirements, graduation and various other academic issues associated with completion and success of students with the goal of reasonable time to degree with the least amount of cumulative attempted hours; Providing academic advising support to faculty and various administrative staff in the form of training and information updates.

Scope of Responsibility:

The main responsibility of this position is to assist students with their success in college. Because the community college student has a unique set of characteristics when it comes to life and school, advisors need to be able to think through problems with scheduling and time management while helping students create viable pathways to reaching their higher education goals.

The person in this position will also need to be able to help students realize when the answer to a question may not be the answer the student wants. It is critically important that an advisor be willing and able to deliver unpleasant news in a diplomatic way.

In-depth knowledge of college policy regarding academics, co-remediated education, testing, withdrawal policies, progression requirements, graduation and exception practices is required. Good critical thinking and problem solving skills will be needed on a daily basis. Knowledge of academic programs and requirements. An ability to communicate effectively with students, parents, faculty and staff is critical. Advisors provide an opportunity for students to acquire knowledge, skills and attitudes necessary to make informed decisions on majors and take responsibility for those decisions about courses and future careers or education. Through the advising process, students gain the foundation for acquiring the knowledge, skills, and attitudes necessary to make an informed decision on a major and take responsibility for making their own decisions about courses and future careers or graduate schools.


Ability to work independently with minimal supervision to establish goals and objectives and set work priorities.

Ability to establish and maintain effective relationships.

Ability to maintain confidentiality.

Understanding of federal laws governing student privacy.

Proficiency in the use of electronic information systems.

Physical Demands:


Long periods of computer work

No moving or lifting of heavy objects or prolonged standing is required.

Being able to hear is an asset in this job because it is often easier to gauge a person’s understanding or response if you can hear. Subtleties of tone can indicate more than words in certain situations. Because the most information used in this job to perform the critical functions is either on a computer or in some form of written communication, being able to see, while not critical, does make the job more manageable.

Pay Rate: $40,870 - $50,410/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at .

A summary of our benefits can be found at

If you are interested in this position, click on the link to the left to apply.


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