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Assistant Program Liaison, Program/GEO

Northeastern University
Massachusetts, United States
Salary Not specified
Posted date
Jul 29, 2021

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Assistant Program Liaison, Program/GEO

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
Possible location placements include: London, England; Dublin, Ireland; Thessaloniki, Greece; Rome, Italy and Boston, MA
Position Dates: July-December 2021

The Program is a unique opportunity for first-year students accepted for Spring Admission to Northeastern University. Students study at one of our partner institutions during the Fall semester and enter Northeastern University in the Spring. Partner universities provide academic courses to the participants while staff provide on-site leadership and support services.

The majority of programs operate outside the United States, but in 2020 the Boston program was added as a transformative response to a challenging year. Boston offers students an opportunity to embrace the theme of cultural engagement at a U.S.-based location. Students who join the Boston cohort will participate in excursions and community focused programming that highlights the intersecting cultures of a diverse American city and gives them a deeper understanding of their place in the world.

We are hiring for several Assistant Program Liaison positions for each program location. The on-site staff support the physical, emotional, social, and academic needs of first-year students. In addition to supporting staff at the host institution, these staff members focus on creating positive and valuable experiential learning for students in their academic coursework, host city, and student residences. Assistant Program Liaisons work in staff teams and are supervised by an on-site professional staff member. Site staff enthusiastically embody the mission and values of the Program and Northeastern University while working and living in close proximity to first-year students. This position requires virtual attendance during a mandatory training period beginning July 2021. This is an in-person position that requires site staff to live in the student accommodation with students during the fall 2021 semester which runs from August - December 2021

Position responsibilities include, but are not limited to:

  • Coordinate evening and weekend student programs and excursions.
  • Encourage student academic success, respond to student concerns and connect students to on-site academic, medical and mental health resources.
  • Monitor student behavioral policies and protocols, upholding a high standard of student conduct.
  • Maintain the safety and well-being of the participants by serving in a 24/7 on-call rotation and conducting regular monitoring of student residences.

    Assistant Program Liaisons will work collaboratively to ensure students' safety and well-being and contribute to the development and overall success of the program. Responsibilities may vary based on site placement.

    This highly demanding position requires a significant amount of patience, flexibility, assertiveness, diplomacy, self-initiative, as well as experience living abroad and an ability to excel under challenging conditions while efficiently accomplishing tasks in a fast-paced environment. The successful candidates will have at least the following qualifications:

  • Master's Degree in relevant field such as Higher Education, International Education, or Student Development.
  • Minimum 2 years of demonstrated student service experience or higher education experience in a residence life or student affairs capacity post master's certified.
  • Knowledge or experience of Northeastern University preferred
  • Experience living with or working with students (in a counselor, residence life, student affairs, or related role) with knowledge of the US Higher Education system.
  • Demonstrated experience with crisis management.
  • Flexibility and demonstrated ability to excel in fast-paced environments.
  • Proven ability to coordinate and manage events for large groups.
  • Teaching and classroom management experience preferred.
  • Proven experience supervising student workers.
  • Proven ability to work well under stressful conditions and how to take actions that satisfy diverse interest while achieving programmatic goals.
  • A good working knowledge of the local area and its industries.
  • Strong command of written and spoken English.

    Salary Grade:

    Additional Information:
    Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

    All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

    To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

    To apply, visit

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