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Registrar Processor

Georgia Southern University
Georgia, United States
Salary Not specified
Closing date
Aug 14, 2021

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Position Type
Administrative, Business & Administrative Affairs, Human Resources Administration
Employment Level
Employment Type
Full Time
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Job Details

Registrar Processor

Job ID: 230871
Location: Georgia Southern - Savannah
Full/Part Time:
Regular/Temporary: Regular

About Us
Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Department Information
0714100 - Registrar, Office of

Job Summary
Assists with the course management of the USG eCore and Georgia On MY Line (GOML) programs. Lead processor and point of contact for voluntary cancellations and total withdrawals and provides other functional support for the Registration and Records area.

  • Perform related duties as assigned to support the mission of the University
  • Processes transfer equivalency requests for the Office of the Registrar
  • Assists with University events as needed
  • Must be able to perform duties and responsibilities with or without reasonable accommodation
  • Sets up courses and attributes in Banner each semester for eCore and GOML classes
  • Maintains a strong working knowledge of the INGRESS administrative console
  • Tests and implements upgrades to Banner and INGRESS when required
  • Reviews and processes total withdrawals submitted to the Office of the Registrar (voluntary, medical, military, hardship, unofficial, administrative)
  • Directs students and informs parents of registration and withdrawal procedures, deadlines, and forms utilizing online services
  • Assist with tasks related to the Registration and Records area through the MyHelp ticketing system
  • Researches student information in ApplicationXtender
  • When needed, processes reinstatements of students cancelled for non-payment of tuition/fees

Required Qualifications
Educational Requirements
  • High school diploma or equivalent

Required Experience
  • Three or more years of related work experience

Preferred Qualifications
Additional Preferred Qualifications
  • Ability to analyze and interpret data, and make independent decisions

Preferred Educational Qualifications
  • Bachelor's Degree

Preferred Experience
  • Cross-cultural work experience
  • Experience using Banner, ApplicationXtender, and workflows

Proposed Salary
$14.85 per hour

Required Documents to Attach
  • Please provide three (3) professional references in the Required Documents to Attach section of your application.

Knowledge, Skills, & Abilities
  • Consistently exhibit engaging customer service
  • Navigate web access and email with or without reasonable accommodation
  • Ability to work well in a diverse environment
  • Ability to handle change in a responsive manner
  • Work independently and collaboratively within a team

  • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
  • Understanding of procedures and willingness to follow University policies to meet institutional goals

  • Demonstrate commitment to inclusiveness by working well with diverse populations
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
  • Excellent verbal and written communication skills
  • Demonstrated organizational and human relation skills
  • Demonstrated experience with office management systems, implementation, and procedures
  • Problem-solving skills exhibited in multiple areas
  • Proven project and time management skills
  • Proven skills in developing customer relationships, both internal and external
  • Experience in managing processes
  • Adept at process Improvement
  • Strong reporting skills
  • Experience in building strong functional relationships across campus
  • Excellent administrative writing skills
  • Effective in conflict management

Apply Before Date
August 6, 2021

Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at

For technical support, please call the Shared Services Center at (877) 251-2644 or

Conditions of Employment
  • Georgia Southern University is a Tobacco and Smoke-Free Community.
  • Successful completion of background investigation and legal authorization to work in the US prior to employment
  • Must be able to perform duties and responsibilities with or without reasonable accommodation
  • Maintain valid driver's license

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information
  • Must be able to perform duties and responsibilities with or without reasonable accommodation.
  • Work generally performed in an office environment
  • Ability to lift to 25 lbs. with or without reasonable accommodation
  • Work week may occasionally extend beyond 40 hours
  • Travel may be required on occasion
  • Ability to drive University vehicles

Background Check

Other Information
Believing that diversity, equity, and inclusion contribute to excellence in the workplace and to the quality of the University's academic environment, Georgia Southern University is committed to recruiting and retaining diverse faculty and staff to support, promote, and serve a diverse student body and promote Inclusive Excellence. Candidates from historically underrepresented groups, whose work furthers the institution's Inclusive Excellence goals, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.

To apply, visit

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