Come join our team of more than 70 full-time, part-time, and
student staff representing five continents and 16 native languages!
Be part of Northern Arizona University’s vision of educating
students to adapt and respond to global issues.
The International Student & Scholar Advisor (or Advisor
Intermediate) will work directly with students, faculty, and staff
to create and ensure a successful and positive experience for
international students and may provide additional support for NAU
sponsored students who come to the University through various
programs administered by the US Department of State, such as IREX,
and the Saudi Arabian Cultural Mission among others. International
Student and Scholar Services (ISSS) works with students on
immigration questions prior to, and upon their arrival at NAU
during Orientation and acts as their guide throughout their time on
NAU's beautiful Flagstaff Mountain campus, helping them navigate
immigration regulations, academic adjustments, and cultural
integration. ISSS also works with university departments to bring
J-1 research scholars and international employees to campus,
enhancing the research environment on campus and supporting their
experience while in Flagstaff.
NAU is ranked in IIE’s Open Doors within the top 200 US
institutions for international student enrollment and proud to host
approximately 1400 international students from more than 80
countries. We are pleased to serve such a diverse student
population. To receive full consideration, please 1) complete the
standard online NAU application 2) submit a cover letter and resume
and 3) a 300-500 word diversity statement on how you have
contributed to a respectful and inclusive environment in your
Advising / Compliance
- Serve as a Designated School Official and Alternate Responsible
Officer to support both F-1 and J-1 students and scholars.
- Independently advise F-1 and J-1 students and scholars to
support their compliance with F-1 and J-1 regulations.
- Independently advise students and scholars on academic support
resources, university resources, adjustment issues, personal and
family concerns, and in emergency situations.
- Interpret F-1 and J-1 regulations and develop institutional
policies and procedures together with the ISSS team.
- Support reporting within regulatory deadlines to ensure
university SEVIS compliance for new and continuing students and
scholars through the use of Sunapsis, Peoplesoft, Salesforce and
other technology platforms.
- Maintain data integrity in Sunapsis and Peoplesoft to support
university regulatory compliance.
- Respond in the event of an emergency which might be outside of
regularly assigned work shift.
- Provide regular communications regarding regulatory updates
with the student and scholar community to support their
understanding of how to comply with government regulations.
- Develop, participate in, and evaluate educational
presentations, workshops, programs, and activities related to
immigration regulations, cultural adjustment, and intercultural
- Interpret F-1 and J-1 regulations and develop institutional
policies and procedures with the ISSS team.
- Take a lead role in crisis management cases in absence of, or
as requested by, the Director or Assistant Director.
Knowledge / Liaison
- Stay up to date on knowledge of federal immigration regulations
to advise international students and scholars in F-1 and J-1 status
on immigration regulations as a Designated School Official (DSO)
and Alternate Responsible Officer (ARO).
- Maintain working relationships with State Dept and partner
institution representatives on immigration requirement and
legislative updates and their impacts; Liaise with various
government agencies, including but not limited to U.S. Department
of Homeland Security (including SEVP and USCIS), U.S. Department of
State, and U.S. Department of Labor.
- Act as a back-up for ISSS functions as needed.
- Lead and support programming experiences for students and
scholars, including orientation, cultural excursions, new student
cultural transition support etc.
- In collaboration with other campus partners, research and
develop relationships with additional sponsored student agencies
that NAU may be able to host in the future.
- Engage with the university and local Flagstaff community to
promote the role of ISSS and the needs of international students
- Perform regular outcome-based program assessment to ensure
efforts are meeting the needs of students and their sponsors.
- Initiate and participate in site visits to sponsoring agencies
and develop on-campus visits for sponsoring delegations with the
goal of strengthening relationships and understanding.
- Train ISSS team and university partners on the specific needs
of sponsored students.
Sponsored Student Responsibilities
- Advise sponsored international students specifically to meet
their needs as a sponsored student and provide access to
- Review academic progress of students, communicate academic
progress with sponsors and develops programs and services to
enchance student success.
- Provide and organize sponsored student programming.
- Together with ISSS leadership, serve as program and
administrative liaison with sponsoring agencies.
- Manage data and required documentation that must be provided to
sponsors for all sponsored agencies.
- Process insurance waivers for international students according
to university policy each fall and spring semester.
- Communicate the needs of sponsored students to the ISSS team
and university partners.
- Act as liaison with various NAU departments including Bursar's
office, academic departments, Program in Intensive English, and
- Other duties as assigned by the Director or Assistant Director
of International Student and Scholar Services.
- Bachelor’s degree in a related field AND 2-4 years related
- Any equivalent combination of experience, training and/or
- US citizenship or lawful permanent residence status (necessary
to qualify as a DSO and ARO).
- Master's degree or equivalent in appropriate field.
- Regional experience and/or experience working directly with
sponsored students as well as an understanding of needs specific to
sponsored students studying in the United States.
- Two or more years’ experience as a Designated School Official
(DSO) and Alternate Responsible Officer (ARO).
- Two or more years’ experience with understanding, interpreting,
and applying federal immigration laws and regulations.
- Cross-cultural oral and written communication skills.
- Experience with PeopleSoft and Sunapsis or other similar
databases; strong computer and data management skills.
- Experience communicating the needs of the international
community with academic and campus support services.
- Experience with issues specific to international student or
- Fluency in at least one foreign language; experience living
Please see nau.jobs for
full job descriptions and details on how to apply
online! NAU is an Equal Opportunity/Affirmative
Action Institution. Women, minorities, veterans and individuals
with disabilities are encouraged to apply.