Manager, Center/Institute - Senior Companion Program (Phoenix Metro Area) #605541

Job Description

• Position based in the Phoenix Metro Area and serves Maricopa County for the Senior Companion Program (SCP).
• Position is funded for 40 hours per week; may need to work on occasional weekend or evenings due to special events.
• Position is grant funded and subject to the availability of funding.

Overall Program Management:

• Work in collaboration with AmeriCorps Seniors and CSV leadership to make programmatic decisions and to communicate with staff. Serves on the CSV Leadership Team.
• Responsible for the overall quality, management, and coordination of SCP. This includes the preparation, development, and writing of program grants annually, as well as associated reports.
• Writes grants to new funding sources to supplement federal awards.
• Works with the Financial Oversight Manager to develop and manage the grant budgets to ensure program expenditures align with funder and NAU requirements.
• Develops and delivers training for new staff and supports the development of volunteer and partner agency training including orientation, in-service, and professional development.
• Develops and writes program performance measures and projected outcomes for SCP in alignment with federal guidelines.
• Suggests the tools to record and evaluate performance measures.
• Develops, prepares, compiles, and writes monthly/quarterly/bi-annual reports to funders.
• Develops recruitment materials, strategy, and a recruitment plan for volunteers and partner agencies.
• Approves the enrollment of program volunteers, program expenditures in alignment with budget, and other related paperwork.
• Develops partnerships with community organizations for placements of volunteers.
• Research and documents community needs.
• Provides training, guidance, and consistency in policy and procedure to employees and volunteers.
• Networks with local, state, and national agencies for future program development. Networks with other National Service Programs in the area, state, and nationally. Represents the CSV Programs at conferences.
• Oversees the development of PR, PSAs, and other marketing materials for SCP in accordance with CSV policies.
• May assist in the development and coordination of fundraising and recognition events for SCP and CSV.
• May serve as a representative of CSV on committees, in meetings, and with internal and external organizations.
• Responsible for compliance with applicable state and federal laws and mandates relevant policies and procedures; holds staff accountable through various processes.
• Supervise SCP Coordinators including training and daily support.
• May supervise other Program staff including administrative, student worker, and part-time or temporary employees.

Local Program Coordination:

• Recruit, interview, train, retain, and recognize age and income eligible volunteers in accordance with goals.
• Ensure appropriate initial pre-service and monthly in-service trainings are provided for SCP volunteers.
• Initiate and coordinate agreements with non-profit agencies and schools serving children that fit within the scope of the programs’ guidelines. Assist partner agencies with on-going program training to complete all required paperwork.
• Provide initial training and conduct site visits with partner agencies.
• Organize special events, including, but not limited to, volunteer recognition celebrations and fund-raising events.
• Develop strategic partnerships and collaborations that support the activities of SCP volunteers.
• Perform annual updates for the program, including securing Memorandum of Understanding agreements and assessment plans.

Minimum Qualifications

• Bachelor's degree in education, communications, non-profit management, social work or related field; and
• 1-2 years of management and supervisory experience; or
• 2-4 years of relevant experience.

Preferred Qualifications

• Master’s degree in related field.
• Experience working with National Service programs, particularly AmeriCorps Seniors programs.
• Experience with non-profit organizations.
• Excellent organizational skills.
• Strong skills in multi-tasking.
• Ability to effectively communicate with others whose backgrounds are different from your own, including working with diverse cultures, ethnicities, and those of different ages.
• Working knowledge of MS Word and Excel, proficiency with the Internet, Internet reporting and email as well as ability to learn new volunteer software programs.
• Ability to work independently and as part of a team.
• Experience recruiting, working with, and retaining volunteers.
• Experience coordinating and delivering training.

Please see nau.jobs for full job descriptions and details on how to apply online!  NAU is an Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply.