Office of Financial Aid
Assistant Director, Financial Literacy Program
Commensurate with experience
Standard University business hours.
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
Administer and manage a financial literacy program that is fully
integrated into the student’s academic and co-curricular experience
while providing tools for scholarship searches and student loan
repayment options. This includes managing the program budget,
Training and supervising peer coaches, scheduling and presenting
programs, and overseeing the Money Awareness Program ( MAP ) Grant
- Bachelor’s degree required.
- One (1) plus years of financial aid counseling/financial
literacy experience preferred.
- Experience in public speaking, creating presentations, social
media, and excellent written communication skills required.
- AFC® achieved within one year of hiring: this credential
requires 1000 hours of financial counseling or related experience,
more details at http://afcpe.org/.
Job Specific Qualifications
- In depth knowledge of financial literacy programs, Accredited
Financial Counselor® credential at time of hiring or within 1
- WordPress, Microsoft office suite applications, social media,
federal and state financial aid regulations, supervisory skills
preferred, excellent communication skills, public speaking,
attention to detail and ability to analyze data for program
evaluations on a variety of levels.
- Direct the current and future programs of the Office of
Financial Literacy, a division of Financial Aid and Scholarship
- Direct the following programs: Money Awareness Program, Coach
Development Program, Peer Financial Coach Program, Co-Director of
Foundations (six-week life skill workshop series for undergrad
students in the fall)
- Strategically plan annual initiatives using customized
- Identify metrics to gauge success in programs, records results,
and prepare annual reports.
- Continuously innovate to advance mission of the Office of
- Research and solicit funding opportunities for office
- Program manager of the Money Awareness Program: Select eligible
program participants, award up to $500,000 in grant funding
annually, develop and deliver all communications,
- Develop and deliver the continuing education requirement of
one-on-one financial coaching for all MAP program participants as
well as all Phanstiel Scholars.
- Hire, train, and manage a staff of student administrators.
- Train assistants in accordance with the student-employee
- Hire, train, coordinate, and continuously educate a peer
financial coaching staff of up to 15 coaches.
- Coordinate all staff scheduling in the Office of Financial
- Conduct periodic performance reviews with coaches and
administrative students, and enforce disciplinary measures when
- Create and maintain the Office of Financial Literacy operations
calendar, a system by which all students request coaching
appointments. | ¿ Obtain AFC® credential to act in the capacity of
Accredited Financial Counselor® in teaching, counseling, and
counselor-staff management duties.
- Act as liaison between the university and third-party financial
wellness education vendors, including USAFunds and SALT and
- Coordinate and communicate a digital learning curriculum for
students based on strategic plan.
- Conduct one-on-one financial counseling sessions.
- Conduct student loan exit counseling sessions for students
leaving the University.
- Design curriculum and syllabus for PAF -410 (three-credit upper
level Arts & Sciences course training peer financial coaches in
personal finance and coaching technique every fall semester).
- Practitioner expert and instructor for PAF -410 and the Coach
- Strong public speaking skills required – conduct group
workshops and presentations on various personal finance topics
- Coordinate with all schools and colleges to schedule speaking
engagements for coaching staff.
- Market and network across campus to all schools, colleges,
administrative support units, and student organizations to
coordinate programming and increase awareness of financial wellness
- Design, build, manage, and update the Office of Financial
Literacy website using WordPress.
- Act as face and voice of the university in the role of liaison
to local and national media outlets.
- Write, schedule, and perform social media outreach using
platforms such as Twitter.
- Curate and update the Office of Financial Literacy’s Social
Media Policy in accordance with university standards.
- Write content for and manage the Office of Financial Literacy
Twitter account @SUFinLit
- Coordinate communications timeline and oversee execution.
- Write outgoing communications.
- Design marketing publications working with the publications
office, in accordance with university branding guidelines.
- Conduct data analysis to feed inputs for the annual Financial
Literacy Report Card.
- Conduct annual Money Awareness Program analysis to assess
- Stay at the cutting-edge of financial wellness education,
industry best practices, financial aid regulations & policies,
and news relating to financial wellness efforts both nationally and
- Stay aware of latest social media trends and update the social
- This position supervises the Financial Literacy Specialist
In addition to completing an online application, please attach a
resume and cover letter.
About Syracuse University
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undeniable spirit. Located in the geographic heart of New York
State, with a global footprint, and nearly 150 years of history,
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