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Specialist I/II/III, Student Support Services (Academic Coordinator)

Auburn University
Alabama, United States
Salary Not Specified
Posted date
Jul 28, 2021

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Position Type
Administrative, Academic Affairs, Accreditation, Student Affairs, Academic Advising & Academic Support Services, Athletics, Disabled Student Services, Student Activities & Services
Employment Type
Full Time
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Position Details

Requisition Number


Home Org Name

Athletic Student Services

Division Name

Director Intercollegiate Athletics

Position Title

Specialist I/II/III, Student Support Services (Academic Coordinator)

Job Class Code


Appointment Status


Part-time FTE

Limited Term


Limited Term Length

Job Summary

The Athletics Department at Auburn University is seeking qualified candidates for the position of Specialist, Student Support Services (Athletics). The individual in this role serves as Student-Athlete Support Services’ Academic Coordinator. Reporting to the Associate Athletics Director for Student-Athlete Support Services ( SASS ), this individual coordinates the day-to-day functions regarding essential direct service components of SASS designed to allow the unit to meet its mission of accommodating the academic needs of student-athletes. Manages human resources and risk (adherence to hiring regulations and SASS policies), while implementing best practices and suggesting program improvements. Additionally, the individual compiles and evaluates data to ensure accurate and accessible records, monitors budget allocation, and forecasts staffing needs. The successful candidate will serve as part of a comprehensive team in Student-Athlete Support Services. SASS promotes, assists, and provides counsel to Auburn University student-athletes in the areas of academics and eligibility.

Essential Functions

This individual must possess and apply a broad knowledge of principles, practices, and procedures related to management of a large number of part-time employees. Should also possess knowledge of different pedagogical approaches, related fields, and areas of operation which affect, or are affected by, area of oversight. Additionally, the successful candidate must possess a strong customer service orientation and an ability to work with diverse populations, as well as, excellent communication skills both written and verbal with an ability to maintain effective interpersonal relationships while training and mentoring others.

Responsibilities include but are not limited to:
  • Oversees multiple services related to academic support designed to benefit the student-athlete. Recommends and implements programmatic policies and procedures for tutoring services and study table services. Assesses effectiveness of programs and services
  • Hires, trains, supervises, and assesses part time Content Tutors and Study Table Monitors. Ensures programs are properly staffed with appropriate academic subject experts.
  • Assigns Content Tutors to specific student-athletes and tracks details of pairings and sessions ensuring student-athletes have the opportunity to be academically successful and athletically eligible.
  • Compiles, maintains, and evaluates relevant data to ensure accurate and accessible records related to content area and/or programs.
  • Facilitates successful communication between Content Tutors, Academic Strategists, Academic Counselors, Learning Specialist, and student-athletes concerning programs and services.
  • Serves as Student-Athlete Support Services Human Resources contact. Responsible for initiating all part-time hiring packets and for verification of time in Kronos for part-time bi-weekly employees.
  • Complies with all applicable National Collegiate Athletic Association ( NCAA ), Southeastern Conference ( SEC ), and Auburn University policies, procedures, and regulations in the performance of job duties.
  • Maintains confidential records and historical data.
  • May perform other job-related duties as assigned.

Education Level

Bachelor's degree

Field of Study

Degree in Education, Business Administration, Psychology, Sports Management, or related field

Years of Experience

No experience required for entry level

Area of Experience

Requirements for Additional Job Levels

Level II requires 2 years of experience in program oversight related to
academic support services.

Level III requires 4 years of experience in program oversight related to
academic support services.

Education Level

Field of Study

Years of Experience

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

Minimum Technology Skills

Minimum License and Certifications

None Required.

Desired Qualifications

Desired qualifications include: experience providing program oversight related to academic support services. Experience in recruiting, hiring, training, and evaluating Content Tutors.

Specific emphasis on working with student-athletes in a collegiate athletics academic support setting preferred.

Salary Grade


Salary Range

$31,300 - $65,500

Job Category

Athletics Support

Working Hours if Non-Traditional

City position is located in:


State position is located:


List any hazardous conditions or physical demands required by this position

Posting Date


Closing Date


EEO Statement

A commitment to an inclusive and diverse campus environment is required. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Please utilize the attachment feature of the on-line system and attach the following: cover letter and resume. Must provide contact information of three professional references. Only complete applications will be considered for review.

Quick Link for Internal Postings
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Other
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please provide how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.

    (Open Ended Question)

  2. * Do you have a Bachelor's degree in Education, Business Administration, Psychology, Sports Management, or a related field?
    • Yes
    • No

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