Receptionist (ASA II)/Career Center
California State University, San Bernardino
Unit 7 - CSUEU - Clerical and Administrative
Support Services, Administrative, Probationary, Full Time
California State University, San Bernardino is a preeminent center
of intellectual and cultural activity in Inland Southern
California. Opened in 1965 and set at the foothills of the
beautiful San Bernardino Mountains, the university serves more than
20,000 students each year and graduates about 4,000 students
annually. CSUSB reflects the dynamic diversity of the region and
has the most diverse student population of any university in the
Inland Empire. Seventy percent of those who graduate are the first
in their families to do so.
At CSUSB, you can:
- Build your future
- Work with the best
- Be your authentic self
- Focus on you
- Make a lasting impact
- Work for a purpose that is greater than your own
- Bring everything you are, become everything you want
The Career Center offers premier programs and services at our San
Bernardino campus, located in the foothills of San Bernardino, and
our Palm Desert campus located in the Coachella Valley. We empower
students and alumni to develop a lifelong skillset for an
ever-changing labor market through exploration, programming, and
experiential learning opportunities to meet their personal and
professional goals. We partner with local and national industry
leaders to offer specialized programming, distinctive resources,
and tailored events for over 20,000 current students as well as
countless alumni across the Inland Empire and beyond.
Under general supervision from the Director of the Career Center,
the incumbent will provide front desk reception and customer
service. The incumbent will also manage the Executive Director's
calendar and phone line. Coordinate and make arrangements for
meetings, conferences, travel, and reporting.
- Answer multi-line telephone and greet incoming guests to the
- Oversee Career Center electronic communications and send
responses to general inquiries;
- Create communication templates;
- Train Career Center student assistants in phone etiquette,
Outlook calendar usage, and front desk customer service;
- Supervise student assistants;
- Check-in student and alumni appointments and drop-in
- Verify student and alumni enrollment, graduation date, and
- Maintain a clean and professional-looking reception area;
- Oversee Career Center calendars;
- Order general office supplies and place general office
- Maintain and arrange an appointment schedule and manage the
calendar of the executive director;
- Answer telephone extensions and make outbound calls;
- Coordinate and make arrangements for meetings, conferences,
travel, and concur reporting;
- Oversee emails daily and prepare appropriate email
- Plan and organize the annual staff retreat;
- Prepare agendas for weekly staff meetings;
- Record meeting minutes and maintain agendas;
- Other duties as assigned.
probationary position (with the possibility of converting to
*The initial review of
applications will begin on August 11, 2021.
Monday through Friday from 8:00 am to 5:00 pm, weekends and
evenings may be required.
Excellent communication and interpersonal skills (including
being a good listener) to interact and communicate effectively with
faculty, staff, students, and external constituencies, both
verbally and in writing.
Ability to manage multiple projects independently in a
fast-paced organization with competing priorities and
Ability to use high-level discretion and maintain a high level
of confidentiality in handling problems of a sensitive nature and
security of confidential records.
Working knowledge of and ability to operate standard office
equipment and technology including, but not limited to, desktop
computer, laptop, tablets, multi-function copier, and printer.
Demonstrated proficiency inability to effectively use common
computer and technology programs and related computer software
packages (e.g., Microsoft Office Suite, Zoom, etc.) in the course
of assigned duties.
Education and Experience
- High School diploma or its equivalent AND two years of
experience in general office clerical or secretarial work or the
- Front desk reception and customer service.
- Experience maintaining and arranging an appointment schedule
and managing the calendar of an executive director.
- Experience with coordinating, planning, and making arrangements
for meetings, conferences, travel, and reporting.
Anticipated Hiring Range: $2,912.00 - $3,100.00 monthly
Classification Salary Range: $2,912.00 - $4,592.00 monthly
Statement of Commitment to Diversity
In our commitment to furthering knowledge and fulfilling our
educational mission, California State University, San Bernardino
seeks a campus climate that welcomes, celebrates, and promotes
respect for the entire variety of human experiences. In our
commitment to diversity, we welcome people from all backgrounds,
and we seek to include knowledge and values from many cultures in
the curriculum and extra-curricular life of the campus community.
Our commitment to work toward an environment that values diversity
requires that we create, promote, and maintain activities and
programs that further our understanding of individual and group
diversity. We will also develop and communicate policies and
promote values that discourage intolerance and
The concept and dimensions of diversity are to be advanced and
incorporated into every aspect of university activity, including
student life, the curriculum, teaching, programs, staffing,
personnel training practices, research, community services, events,
and all other areas of university endeavor.
Dimensions of diversity shall include but are not limited to, the
following: race, ethnicity, religious belief, sexual orientation,
sex, gender identity, gender expression, ability, socioeconomic
status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with
the university as a whole. In addition to a personal commitment and
involvement, the president may use the University Diversity
Committee, campus administrators, faculty, staff, and students as
well as other members of the campus community to effectively
implement the philosophy and intent of this statement.
A background check (including a criminal records check) must be
completed satisfactorily before any candidate can be offered a
position with the CSU. Failure to satisfactorily complete the
background check may affect the application status of applicants or
the continued employment of current CSU employees who apply for the
The person holding this position is considered a `mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements outlined in CSU
Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative
Action/Equal Opportunity Employer. We consider qualified applicants
for employment without regard to race, religion, color, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical
condition, disability, marital status, or protected veteran
This position may be "Designated" under California State
University's Conflict of Interest Code. This would require the
filing of a Statement of Economic Interest on an annual basis and
the completion of training within 6 months of assuming office and
every 2 years thereafter. Visit the Human Resources Conflict of
Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex
Discrimination, Sexual Harassment, and Sexual Violence, including
Domestic Violence, Dating Violence, and Stalking. This requires
completion of Sexual Violence Prevention Training within 6 months
of assuming employment and on a two-year basis thereafter.
(Executive Order 1096)
To view full description and to apply, visit: https://www.csusb.edu