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Clinical Scheduling Coordinator

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Closing date
Aug 29, 2021

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Position Type
Faculty Positions, Health & Medicine, Surgery, Administrative, Business & Administrative Affairs, Business & Administrative Support
Employment Type
Full Time
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Job Details

The Department of Urology seeks aClinical Scheduling Coordinator who will work with faculty and will be responsible for all aspects of surgical and procedural coordinating. This role schedules patients into earliest most convenient time slot while considering factors such as procedure and OR time and availability of operating room personnel and equipment. Primarily schedules surgeries and procedures for the East Baltimore and Bayview locations.

Specific Duties & Responsibilities:

  • Provides primary surgical and procedural scheduling coordination.
  • Works with the staff to develop, implement and manage systems to ensure all required components are completed for surgical patients, i.e., consents, history and physical, orders, etc.
  • Updates insurance information for each surgery and procedure scheduled.
  • Coordinate scheduling of resident/fellow surgeries with appropriate faculty.
  • Compliance of divisional scheduling templates and instructional training for new staff.
  • Creates HAR (Hospital Account Record) for every procedure scheduled in an ASC and hospital setting.
  • Reviews with patients all surgery instructions and necessary forms for completion.
  • Reviews with patients all insurance requirements before surgery and will work with the patient and billing office to ensure all proper financial arrangements have been made before surgery.
  • For international patients, will work with the International Office to ensure financial clearance and scheduling.
  • Discuss general and pre-operative information with patients, family members, insurance companies and JHMI staff, mail surgical correspondence to patients.
  • Educates patients on what to expect before, during, and after their surgery. Ensure that all patient questions have been answered by the appropriate staff.
  • Coordinates details for surgery and procedures, including scheduling COVID tests, pre-ops and immediate post-op appointments and arrival time for surgery and follows up on post-op appointments to ensure continuity of postoperative care.
  • Schedules surgery and procedures in EPIC.
  • Coordinates surgery scheduling with other departments and/or medical office/administrative staff as necessary (combo cases).
  • Use of ICD and CPT coding for surgical and procedural authorization.
  • Works with financial clearance and production unit staff to assist patients in financial need.
  • Checks over schedules 2 weeks in advance for errors.
  • Relay employee concerns to Surgical Scheduling Supervisor.
  • Attend Surgical Scheduling meetings.
  • Identifies open surgery time for other providers.
  • Assists in locating missing paperwork for surgeries.
  • Assists in creating surgical scheduling protocol.
  • Coverage for Surgical Scheduling Supervisor, as needed.
  • Performs general office duties include assisting with telephone calls, clinic appointment scheduling, scanning documents, and filing patient correspondence.
  • Performs other duties as required and assigned. This description is a general statement of required major duties and responsibilities performed on a regular and consistent basis by the incumbent. It should not be held to exclude other duties not mentioned that are similar in nature and level of difficulty.

Minimum Qualifications (Mandatory):

  • High school diploma/GED required.
  • Three years progressively responsible medical office experience.
  • Medical terminology required.
  • Must have knowledge of information systems such as EPIC, ORMIS, ORCIS and SMS.

Preferred Qualifications:

  • Experience in the Johns Hopkins system strongly preferred.
  • Two years of the related work experience that includes OR scheduling and/or patient management.

Special Knowledge, Skills & Abilities:

  • Excellent verbal and written communication skills.
  • Knowledge of medical terminology.
  • Excellent organizational skills with attention to detail.
  • Strong interpersonal skills and ability to work as part of a team.
  • Ability to work in a dynamic fast-paced environment and respond quickly to changing priorities.
  • Proven ability to multi-task, prioritize projects and adhere to deadlines.

Technical Qualifications/Specialized Certifications:

  • PC related software, printers, copiers and scanners.

Physical Requirements:

  • Ability to stand, walk or sit for an extended period of time.

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title: Clinical Scheduling Coordinator
Role/Level/Range: ATO 40/E/02/OE
Starting Salary Range: $17.59 - $24.80/hr (commensurate with experience)
Employee group: Full Time
Schedule: M-F/8:30-5:00pm
Exempt Status: Non-Exempt
Location: School of Medicine Campus
Department name: ​​​​​​​SOM Uro Outpatient Urology
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

School of Medicine - East Baltimore Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm
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